What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 3 out of 100

Attribute Ratings

  • CenterEdge Advantage is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

CenterEdge Advantage

90%
1 Rating
1.2

TouchBistro

12%
11 Ratings

Support Rating

CenterEdge Advantage

N/A
0 Ratings
9.1

TouchBistro

91%
2 Ratings

Likelihood to Recommend

CenterEdge Advantage

Any FEC small or big can benefit from CenterEdge. It pulls your entire facility together under one point of sale. Groups, redemption prizes, Bowling modules, Laser Tag modules, webstore, kiosks...just to name a few. As CenterEdge is relatively young they are growing and expanding at a rate that can not be ignored and we are glad to have them back at our locations.
Matthew James | TrustRadius Reviewer

TouchBistro

TouchBistro has a very nice and user friendly point of sale system. They also have a very nice online ordering platform that integrates with the point of sale system. The customers are happy with the online ordering system and find it easy to use. The problem we have is that TouchBistro sent us a very small card reader and cumbersome to use for the clerks and customers. We have tried to get a card reader from TouchBistro that better suits our business but have not had any luck and little response
Anonymous | TrustRadius Reviewer

Pros

CenterEdge Advantage

  • Point of sale. The interface is very user friendly and can get very granular on how you want to ring in guests not only at the point of sale but from a groups perspective as well.
  • Modular. There are so many great integrations with CenterEdge from inventory tracking to Laser Tag modules and if they don't have it, chances are they will very soon.
  • Groups. This is how we make a good amount of our income and CenterEdge really helps us deliver a great guest experience from the time the sale is made to the time the guest leave the building after their event.
Matthew James | TrustRadius Reviewer

TouchBistro

  • The best thing about Touch Bistro is how user friendly it is! Works just like an iPhone. My younger employees hardly need any training on it.
  • Touch Bistro is very easy to set up and to maintain on a daily basis. Putting in my specific products and ingredients was simple. Adding modifiers, pricing and descriptions was simple enough. We have specials that change daily and updating the system in the morning is fast and easy.
  • Employees can clock in and out with Touch Bistro. Inventory can be tracked and updated.
  • Running reports is important in my business. Touch Bistro allows me to easily track my sales, for any period of time. I can easily find the numbers I need to pay my sales tax or do payroll. With just a few clicks I can compare my sales from month to month or year to year.
Robin Lilly | TrustRadius Reviewer

Cons

CenterEdge Advantage

  • External Employee Scheduling. CenterEdge has its own scheduler but in today's high tech world there needs to be more integration with big companies like When to Work and HotSchedules.
  • F&B Recipe creation and management could be a little easier but it still does a good job.
Matthew James | TrustRadius Reviewer

TouchBistro

  • Online ordering can not be added on to once the customer arrives, can’t edit or change anything once placed
  • Slow speed to place next order, and syncing with debit machines
  • Frustrating that screen needs to be closed until payment goes through, hard in a very busy restaurant
  • New updates always cause glitches in the system. The last update I now have drinks printing to my kitchen that never did before.
  • Admin and servers not being able to do printouts
  • Discounts not displaying on day printouts
Anonymous | TrustRadius Reviewer

Pricing Details

CenterEdge Advantage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

CenterEdge Advantage Editions & Modules

Additional Pricing Details

TouchBistro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$25 per month

TouchBistro Editions & Modules

Edition
POS License$691
Reservations$2291
Online Ordering$501
Gift Cards$251
  1. per month
Additional Pricing Details

Support Rating

CenterEdge Advantage

No score
No answers yet
No answers on this topic

TouchBistro

TouchBistro 9.1
Based on 2 answers
First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
Robin Lilly | TrustRadius Reviewer

Alternatives Considered

CenterEdge Advantage

Micros is great for the restaurant industry, but we're not that. We are an FEC with MANY activities under one roof including F & B, but Micros just could not handle keep track of everything we offer to our guests. Centeredge does that and more. If you are a bar/restaurant then Micros is for you. But if you are an FEC with many different offerings and you want to have control over your sales, don't think...choose CenterEdge.
Matthew James | TrustRadius Reviewer

TouchBistro

Toast does their own credit card processing in house, so we didn't have to deal with a third party. It streamlined things for us and gave us access to options that we didn't have with TouchBistro as a quick service Taproom. Again, both are great, it truly comes down to your setup and needs.
Jayelynn Willman | TrustRadius Reviewer

Return on Investment

CenterEdge Advantage

  • Reporting. We can see exactly where our income is coming from and going with how granular the reporting is. No losses here!
  • Coupons and Discounts. We are in full control of our discounts and how often they are used, something that our previous POS could not give us.
  • Ease of use. I said it before and I'll say it again because it is true. It's easy! And who doesn't love easy???
Matthew James | TrustRadius Reviewer

TouchBistro

  • The ROI is fantastic. Before TouchBistro we used a cash register with a paper tape and stand-alone credit terminal. Average transaction times were around 30-45 seconds. A long awkward time for a customer to stand and wait.
  • Because of the ability to almost instantly bring up the day/week/month’s metrics, I can plan and accurately schedule labor to accommodate the ebbs and flows of customers.
David Ayers | TrustRadius Reviewer

Add comparison