What users are saying about
1 Rating
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Score 9 out of 100
11 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

CenterEdge Advantage

Any FEC small or big can benefit from CenterEdge. It pulls your entire facility together under one point of sale. Groups, redemption prizes, Bowling modules, Laser Tag modules, webstore, kiosks...just to name a few. As CenterEdge is relatively young they are growing and expanding at a rate that can not be ignored and we are glad to have them back at our locations.
Matthew James | TrustRadius Reviewer

TouchBistro

It works great for a small business where all the data entry and reporting and changes can be done in-house. Payroll is a piece of cake for a smaller business with Touch Bistro. It might not work as well for a larger business or a business that needs things done faster.
Robin Lilly | TrustRadius Reviewer

Pros

CenterEdge Advantage

  • Point of sale. The interface is very user friendly and can get very granular on how you want to ring in guests not only at the point of sale but from a groups perspective as well.
  • Modular. There are so many great integrations with CenterEdge from inventory tracking to Laser Tag modules and if they don't have it, chances are they will very soon.
  • Groups. This is how we make a good amount of our income and CenterEdge really helps us deliver a great guest experience from the time the sale is made to the time the guest leave the building after their event.
Matthew James | TrustRadius Reviewer

TouchBistro

  • Easy to learn being iOS-based
  • Being cloud-based, your product mix, as well as your detailed modifier list, is available immediately
  • Able to access reports, sales, hours, etc. from mobile app
Jayelynn Willman | TrustRadius Reviewer

Cons

CenterEdge Advantage

  • External Employee Scheduling. CenterEdge has its own scheduler but in today's high tech world there needs to be more integration with big companies like When to Work and HotSchedules.
  • F&B Recipe creation and management could be a little easier but it still does a good job.
Matthew James | TrustRadius Reviewer

TouchBistro

  • There needs to be a way to stop TouchBistro from printing a customer copy every credit card transaction. Nobody wants this copy and I’m using double the amount of thermal paper
David Ayers | TrustRadius Reviewer

Support Rating

CenterEdge Advantage

No score
No answers yet
No answers on this topic

TouchBistro

TouchBistro 9.1
Based on 1 answer
First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
Robin Lilly | TrustRadius Reviewer

Alternatives Considered

CenterEdge Advantage

Micros is great for the restaurant industry, but we're not that. We are an FEC with MANY activities under one roof including F & B, but Micros just could not handle keep track of everything we offer to our guests. Centeredge does that and more. If you are a bar/restaurant then Micros is for you. But if you are an FEC with many different offerings and you want to have control over your sales, don't think...choose CenterEdge.
Matthew James | TrustRadius Reviewer

TouchBistro

We have not used other products, but when researching other products, the TouchBistro interface seemed much more user-friendly and that is why we selected TouchBistro.
Anonymous | TrustRadius Reviewer

Return on Investment

CenterEdge Advantage

  • Reporting. We can see exactly where our income is coming from and going with how granular the reporting is. No losses here!
  • Coupons and Discounts. We are in full control of our discounts and how often they are used, something that our previous POS could not give us.
  • Ease of use. I said it before and I'll say it again because it is true. It's easy! And who doesn't love easy???
Matthew James | TrustRadius Reviewer

TouchBistro

  • Planning from previous dates.
  • On the go reporting in order to cut staff when slow.
  • Negative to rely on internet connection.
  • Negative to have to rely on updates from Apple.
Anonymous | TrustRadius Reviewer

Pricing Details

CenterEdge Advantage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

CenterEdge Advantage Editions & Modules

Additional Pricing Details

TouchBistro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TouchBistro Editions & Modules

Edition
POS License$691
Reservations$2291
Online Ordering$501
Gift Cards$251
  1. per month
Additional Pricing Details

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