Certain Event Automation Software vs. Whova

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Certain Event Automation Software
Score 10.0 out of 10
N/A
Certain is a leading provider of enterprise Event Automation software to Fortune 1000 companies. The vendor’s value proposition is that Certain gives users everything they need to plan events, engage attendees, and achieve sales and marketing results. The vendor says their software helps data-driven marketers and event professionals capture and integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver credible…
$9,990
per year
Whova
Score 9.0 out of 10
N/A
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
Pricing
Certain Event Automation SoftwareWhova
Editions & Modules
Be Certain Essential
$9,990
per year
Be Certain Pro
$19,999
per year
Be Certain Enterprise
Contact
No answers on this topic
Offerings
Pricing Offerings
Certain Event Automation SoftwareWhova
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWhova offers discounts for multi-event packages.
More Pricing Information
Community Pulse
Certain Event Automation SoftwareWhova
Top Pros
Top Cons
Features
Certain Event Automation SoftwareWhova
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Certain Event Automation Software
-
Ratings
Whova
8.4
38 Ratings
1% above category average
Responsive Design for Web Access00 Ratings8.131 Ratings
Mobile Application00 Ratings8.737 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.436 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Certain Event Automation Software
-
Ratings
Whova
7.9
37 Ratings
3% below category average
Calendar integration00 Ratings7.726 Ratings
Meeting initiation00 Ratings8.127 Ratings
Integrates with social media00 Ratings7.827 Ratings
Record meetings / events00 Ratings7.620 Ratings
Slideshows00 Ratings7.919 Ratings
Event registration00 Ratings8.530 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Certain Event Automation Software
-
Ratings
Whova
8.3
34 Ratings
3% above category average
Live chat00 Ratings8.124 Ratings
Audience polling00 Ratings8.527 Ratings
Q&A00 Ratings8.432 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Certain Event Automation Software
-
Ratings
Whova
7.5
24 Ratings
13% below category average
User authentication00 Ratings7.022 Ratings
Participant roles & permissions00 Ratings7.820 Ratings
Confidential attendee list00 Ratings7.717 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Certain Event Automation Software
-
Ratings
Whova
7.6
24 Ratings
8% below category average
Branding options00 Ratings7.619 Ratings
Integration to Marketing Automation00 Ratings7.816 Ratings
Attendee list export00 Ratings7.620 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Certain Event Automation Software
-
Ratings
Whova
7.8
44 Ratings
4% below category average
Registration, RSVP, and ticketing00 Ratings8.435 Ratings
Email marketing00 Ratings7.424 Ratings
Livestreaming00 Ratings7.617 Ratings
Audience engagement00 Ratings7.938 Ratings
Event recording00 Ratings7.417 Ratings
Virtual booths00 Ratings7.413 Ratings
Networking00 Ratings8.241 Ratings
Event analytics00 Ratings8.124 Ratings
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Certain Event Automation SoftwareWhova
Small Businesses
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Score 9.2 out of 10
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Medium-sized Companies
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Score 9.2 out of 10
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Score 9.2 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.2 out of 10
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User Ratings
Certain Event Automation SoftwareWhova
Likelihood to Recommend
9.0
(2 ratings)
9.1
(231 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
8.2
(11 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
6.9
(95 ratings)
Implementation Rating
-
(0 ratings)
8.0
(62 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
Certain Event Automation SoftwareWhova
Likelihood to Recommend
Certain, Inc.
Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged. It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
Read full review
Whova
Whova was appropriate for the purpose of a health conference. I would recommend the platform to other NGOs considering platforms for their conferences, particularly if engagement is a critical process and outcome of the conference. As a health conference that involved people with living experience of the health topics at the conference, i.e. peer workers, peers in professional roles, people from affected communities, engagement was important.
Read full review
Pros
Certain, Inc.
  • Easy to use and create
  • Easy to pull reports once event has been sent to attendees
  • Great way to gather a lot of information
Read full review
Whova
  • Speakers, exhibitors, and sponsor management (they can enter their own information/profiles!)
  • Webpages get generated automatically for agenda, speakers, exhibitors, and sponsor information entered within Whova! Then, we can drop this information into our website and it gets automatically when something gets updated within Whova (for example, a speaker updates their title
  • Or credentials)
Read full review
Cons
Certain, Inc.
  • Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
  • UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
Read full review
Whova
  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
Read full review
Likelihood to Renew
Certain, Inc.
No answers on this topic
Whova
We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
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Usability
Certain, Inc.
No answers on this topic
Whova
Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
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Reliability and Availability
Certain, Inc.
No answers on this topic
Whova
We had no availability issues!
Read full review
Performance
Certain, Inc.
No answers on this topic
Whova
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
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Support Rating
Certain, Inc.
No answers on this topic
Whova
I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
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Implementation Rating
Certain, Inc.
No answers on this topic
Whova
I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
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Alternatives Considered
Certain, Inc.
My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
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Whova
We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
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Contract Terms and Pricing Model
Certain, Inc.
No answers on this topic
Whova
I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
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Scalability
Certain, Inc.
No answers on this topic
Whova
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
Read full review
Return on Investment
Certain, Inc.
  • Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
  • Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
  • Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
  • In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.
Read full review
Whova
  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
Read full review
ScreenShots

Whova Screenshots

Screenshot of Award-Winning Mobile Event AppScreenshot of Sponsor & Exhibitor Tools