Certainly vs. SAP Conversational AI (discontinued)
Certainly vs. SAP Conversational AI (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Certainly | N/A | Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies… | $650 3 live* bots, All essential features | |
SAP Conversational AI (discontinued) | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
Certainly | SAP Conversational AI (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $650 3 live* bots | No setup fee | ||||||||||||||
Additional Details | * “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform. | — | ||||||||||||||
More Pricing Information |
Certainly | SAP Conversational AI (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Certainly | SAP Conversational AI (discontinued) | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Certainly | SAP Conversational AI (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (37 ratings) |
Usability | - (0 ratings) | 7.7 (2 ratings) |
Availability | - (0 ratings) | 8.2 (2 ratings) |
Performance | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 6.5 (32 ratings) |
Certainly | SAP Conversational AI (discontinued) | |
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Likelihood to Recommend | Certainly No answers on this topic | SAP |
Pros | Certainly No answers on this topic | SAP |
Cons | Certainly No answers on this topic | SAP |
Usability | Certainly No answers on this topic | SAP |
Reliability and Availability | Certainly No answers on this topic | SAP |
Performance | Certainly No answers on this topic | SAP |
Support Rating | Certainly No answers on this topic | SAP |
Alternatives Considered | Certainly No answers on this topic | SAP |
Return on Investment | Certainly No answers on this topic | SAP |
ScreenShots | Certainly Screenshots | SAP Conversational AI (discontinued) Screenshots |