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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia FM Cloud

    Score7.2 out of 10
    N/ACertinia FM Cloud automates financial management on the Salesforce platform. The customer-centric software includes a general ledger, automated billing processes, and financial intelligence.N/A

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Pricing
    Certinia FM CloudIntuit Mailchimp
    Editions & Modules
    No answers on this topic
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    Offerings
    Pricing Offerings
    Certinia FM CloudIntuit Mailchimp
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsCertinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.—
    More Pricing Information
    Community Pulse
    Certinia FM CloudIntuit Mailchimp
    Considered Both Products
    Certinia
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    251 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    244 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    215 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    247 Answers
    Features
    Certinia FM CloudIntuit Mailchimp
    Payroll Management
    Comparison of Payroll Management features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    8.4
    2 Ratings
    11% above category average
    Intuit Mailchimp
    -
    Ratings
    Pay calculation8.52 Ratings00 Ratings
    Benefit plan administration8.02 Ratings00 Ratings
    Direct deposit files9.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    8.4
    4 Ratings
    10% above category average
    Intuit Mailchimp
    -
    Ratings
    API for custom integration8.84 Ratings00 Ratings
    Plug-ins8.03 Ratings00 Ratings
    Security
    Comparison of Security features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    8.4
    5 Ratings
    0% below category average
    Intuit Mailchimp
    -
    Ratings
    Single sign-on capability8.65 Ratings00 Ratings
    Role-based user permissions8.15 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    7.9
    5 Ratings
    5% above category average
    Intuit Mailchimp
    8.3
    565 Ratings
    10% above category average
    Dashboards8.45 Ratings8.6229 Ratings
    Standard reports6.55 Ratings8.6560 Ratings
    Custom reports8.85 Ratings7.9130 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    7.9
    6 Ratings
    2% above category average
    Intuit Mailchimp
    -
    Ratings
    Accounts payable8.05 Ratings00 Ratings
    Accounts receivable7.14 Ratings00 Ratings
    Global Financial Support8.01 Ratings00 Ratings
    Primary and Secondary Ledgers7.01 Ratings00 Ratings
    Journals and Reconciliations6.33 Ratings00 Ratings
    Configurable Accounting7.43 Ratings00 Ratings
    Standardized Processes8.73 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    10.0
    3 Ratings
    22% above category average
    Intuit Mailchimp
    -
    Ratings
    Inventory tracking10.03 Ratings00 Ratings
    Automatic reordering10.03 Ratings00 Ratings
    Location management10.03 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    8.1
    2 Ratings
    2% above category average
    Intuit Mailchimp
    -
    Ratings
    Pricing8.02 Ratings00 Ratings
    Order entry8.02 Ratings00 Ratings
    Credit card processing8.52 Ratings00 Ratings
    Cost of goods sold8.02 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    8.7
    1 Ratings
    14% above category average
    Intuit Mailchimp
    -
    Ratings
    Travel & Expense Management10.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    9.3
    1 Ratings
    20% above category average
    Intuit Mailchimp
    -
    Ratings
    Budgeting and Forecasting9.01 Ratings00 Ratings
    Project Costing9.01 Ratings00 Ratings
    Cost Capture10.01 Ratings00 Ratings
    Capital Project Management9.01 Ratings00 Ratings
    Customer Contract Compliance10.01 Ratings00 Ratings
    Project Revenue Recognition10.01 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    8.2
    1 Ratings
    15% above category average
    Intuit Mailchimp
    -
    Ratings
    Project Planning and Scheduling7.01 Ratings00 Ratings
    Task Insight for Project Managers7.01 Ratings00 Ratings
    Project Mobile Functionality8.01 Ratings00 Ratings
    Definable Resource Pools8.01 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    -
    Ratings
    Intuit Mailchimp
    8.1
    585 Ratings
    4% above category average
    WYSIWYG email editor00 Ratings8.1537 Ratings
    Dynamic content00 Ratings8.1519 Ratings
    Ability to test dynamic content00 Ratings8.2499 Ratings
    Landing pages00 Ratings8.3404 Ratings
    A/B testing00 Ratings7.7434 Ratings
    Mobile optimization00 Ratings7.9535 Ratings
    Email deliverability reporting00 Ratings8.8568 Ratings
    List management00 Ratings8.1564 Ratings
    Triggered drip sequences00 Ratings7.7385 Ratings
    Lead Management
    Comparison of Lead Management features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    -
    Ratings
    Intuit Mailchimp
    8.9
    75 Ratings
    11% above category average
    Lead nurturing automation00 Ratings7.465 Ratings
    Lead scoring and grading00 Ratings10.01 Ratings
    Data quality management00 Ratings8.372 Ratings
    Automated sales alerts and tasks00 Ratings10.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    -
    Ratings
    Intuit Mailchimp
    7.9
    126 Ratings
    4% above category average
    Calendaring00 Ratings7.448 Ratings
    Event/webinar marketing00 Ratings8.4112 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    -
    Ratings
    Intuit Mailchimp
    8.2
    124 Ratings
    8% above category average
    Social sharing and campaigns00 Ratings8.3116 Ratings
    Social profile integration00 Ratings8.1107 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Certinia FM Cloud and Intuit Mailchimp
    Feature
    Certinia FM Cloud
    -
    Ratings
    Intuit Mailchimp
    7.9
    132 Ratings
    4% above category average
    API00 Ratings7.9107 Ratings
    Role-based workflow & approvals00 Ratings8.470 Ratings
    Customizability00 Ratings5.62 Ratings
    Integration with Salesforce.com00 Ratings8.554 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.647 Ratings
    Integration with SugarCRM00 Ratings8.12 Ratings
    Third-party software integrations00 Ratings7.9109 Ratings
    Best Alternatives
    Certinia FM CloudIntuit Mailchimp
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia FM CloudIntuit Mailchimp
    Likelihood to Recommend
    6.0
    (8 ratings)
    8.7
    (608 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (55 ratings)
    Usability
    10.0
    (1 ratings)
    8.5
    (477 ratings)
    Availability
    10.0
    (1 ratings)
    9.5
    (6 ratings)
    Performance
    9.0
    (1 ratings)
    8.9
    (7 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.8
    (20 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.4
    (22 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    9.5
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Certinia FM CloudIntuit Mailchimp
    Likelihood to Recommend
    Certinia
    For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
    Read full review
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
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    Pros
    Certinia
    • User interface is more modern and user-friendly than other software
    • Dashboards allow for good visual interpretation
    • Reports are able to be customized to better fit users' needs
    Incentivized
    Read full review
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Cons
    Certinia
    • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
    • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
    • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
    Incentivized
    Read full review
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Likelihood to Renew
    Certinia
    The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
    Read full review
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Usability
    Certinia
    Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
    Read full review
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Reliability and Availability
    Certinia
    Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
    Read full review
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
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    Performance
    Certinia
    If Visualforce pages are enabled, they sometimes slow down the load time.
    Read full review
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
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    Support Rating
    Certinia
    The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
    Read full review
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
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    Online Training
    Certinia
    Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Certinia
    The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
    Read full review
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
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    Alternatives Considered
    Certinia
    FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
    Incentivized
    Read full review
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
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    Scalability
    Certinia
    No answers on this topic
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
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    Return on Investment
    Certinia
    • Beneficial to easily be able to track impact of fluctuating currencies.
    • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
    • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
    Incentivized
    Read full review
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
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    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.