Cezanne HR vs. ClearCompany

Easy to use for payroll admin. Good support for help. especially during covid with all those federal and state sick leave laws. Better talking to other software such as a time and attendance one would be useful. Like having a dedicated rep for our company no matter what the issue is and the backup team for that one person. The reason we left ADP- the call center was that they closed tickets before they were fixed; even if I was on holiday, I did not answer within 48 hours, so they stopped working on the issue.

Incentivized

If your company needs to move into becoming completely electronic, as well as the option of having it being remote if needed, this is the way to go. ClearCompany will hold your hand and help you every step of the way to becoming just that! It can be a difficult task to change so much but having their team to meet with you weekly until you have everything up and running was the best experience I could have asked for.

Incentivized

• Payroll tracking ability is excellent.
• Workflow easy management on Cezanne HR is good.
• Easy employees experience management.

Incentivized

• Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks.
• ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button.
• ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly.

Incentivized

• The onboarding module and candidate experience could be much improved.
• The user interface, whilst improved, could be more modern.

Incentivized

• Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful
• Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform

Incentivized

Need to assess our needs vs how Cezanne HR supports those needs

Incentivized

Some things are complicated to understand, such as the process around them or why things cannot be done. That said, support is always helpful and tries to think of solutions.

Incentivized

This software is very user friendly, not a lot of training is needed before you get the hang of it. It is also easy to setup and configure. The hiring managers also have reported that is is easy to navigate and screen candidates. You can also customize permissions to different users

Incentivized

Very little downtime

Incentivized

It can sometimes "blip" or be slow, particularly on a Monday morning

Incentivized

The support is great. They are efficient and resolve issues relatively quickly. The support opening times support our HR opening times. What would make it better is a live chat function for support or the ability to phone. Sometimes explaining an issue and going back and forth over email takes longer than a quick phone call or live chat.

Incentivized

I had a great relationship with my first customer success manager. When I first started, she helped me navigate the system and was always available to answer any questions. They have provided great support throughout the last 2 years of me using the system. I attended a ClearCompany conference and they were incredible at providing support and showing how to best utilize the system,

Incentivized

It is never the same than in person, but the training was also the implementation so it made sense as it was broken up. It made it more cost effective.

Incentivized

The team were great particularly Wanessa. They knew the system inside and out and always found work arounds to meet our needs. Whilst implementation felt slower than I would want, our expectations were on the whole met

Incentivized

Better for smaller companies. Don't get too big, or you will lose your value. It's a niche market here and the more products you can use, the better; its payroll integrates with on boarding, talent acquisition, staffing, succession planning, and performance management. I don't like the idea of having four different Software companies for something one can do. No manager likes all these different platforms.

Incentivized

No comparison. It's apples to oranges when comparing. Clear Company is well-rounded and willing to collaborate to make it right for each company. Most other platforms make you adapt to the product they think is best without individual company needs in mind.

Incentivized

No, it was clear and straight forward

Incentivized

Very little downtime.

Incentivized

Very professional and very friendly

Incentivized

• Cezanne HR allows easy payroll data tracking and payment easy management.
• To manage multiple direct deposits through Cezanne HR is effective and easy to manage project transactions.
• Effective and clean real-time reports generation and the collaboration ability are very helpful.

Incentivized

• ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational.
• ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information.
• ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies.

Incentivized