CGI HotScan360 vs. Riskified

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CGI HotScan360
Score 9.0 out of 10
N/A
CGI offers HotScan360, a fraud detection and financial risk management application for financial institutions, with included reporting and analytics.N/A
Riskified
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.N/A
Pricing
CGI HotScan360Riskified
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CGI HotScan360Riskified
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CGI HotScan360Riskified
Considered Both Products
CGI HotScan360
Chose CGI HotScan360
It's easy to set up and easy to use. Requires minimal training for the staff.
Riskified

No answer on this topic

Top Pros
Top Cons
Best Alternatives
CGI HotScan360Riskified
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies

No answers on this topic

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Enterprises
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Score 8.2 out of 10
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F5 Distributed Cloud Bot Defense
Score 8.2 out of 10
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User Ratings
CGI HotScan360Riskified
Likelihood to Recommend
9.0
(2 ratings)
8.4
(19 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
7.4
(18 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CGI HotScan360Riskified
Likelihood to Recommend
CGI
When an organization has millions of payments, HotScan360 enables to [identification] of fraud payments among them enabling a secure business platform for financials.
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Riskified
To prevent CNP fraud in travel industry I believe that Riskified is well suited To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited
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Pros
CGI
  • Fraud detection technology, fraud detection innovation, fraud detection training
  • Secure payments
  • Real time software who is looking for risk in every transaction
  • Everything (all the services are in only one place)
  • Cost savings
  • Having all the requirement i.e. documents, ready, available and secure
Read full review
Riskified
  • Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
  • Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
  • Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
Read full review
Cons
CGI
  • Could be price effective
  • Can be multilingual
  • Can improve support experience
Read full review
Riskified
  • Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
  • Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
  • The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
Read full review
Usability
CGI
It is very intuitive, easy to use, easy to navigate, and easy to teach to anyone! The pathways are very clear and they were designed [in] a very clear way! The security methods I have used in the past are not so innovative and very "manual", [with] nothing to do with CGI HotScan360.
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Riskified
No answers on this topic
Support Rating
CGI
No answers on this topic
Riskified
One of the most impressive things about Riskified, that really sets them apart from their competitors, is their client service. We have a dedicated account manager who is highly knowledgeable about both Riskified and our business and is very easy to work with. Riskified has supported us as our business has grown and evolved.
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Online Training
CGI
I have been trained during the pandemic in very specific thing and CGI HotScan360 is one of the bets platfomrs that trained me in a very professinal way
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Riskified
No answers on this topic
Alternatives Considered
CGI
It's easy to set up and easy to use. Requires minimal training for the staff.
Read full review
Riskified
We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well
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Return on Investment
CGI
  • Secure payments
  • Real time analytics
  • Easy to use
Read full review
Riskified
  • Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
  • By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
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ScreenShots