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CGM Medisoft vs. PointClickCare Core EHR Platform vs. Practice Fusion

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CGM Medisoft

    Score8 out of 10
    N/ACGM Medisoft is a practice management solution that helps users serve patients with personalized, compassionate care while keeping up a modern, successful practice. CGM MEDISOFT EHR offers an EHR designed to complement and simplify workflows. CGM MEDISOFT PM combines revenue cycle management to provide an all-in-one practice management bundle.N/A

    PointClickCare Core EHR Platform

    Score8.4 out of 10
    N/APointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A

    Practice Fusion

    Score4.9 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Pricing
    CGM MedisoftPointClickCare Core EHR PlatformPractice Fusion
    Editions & Modules
    No answers on this topic
    No answers on this topic
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    Offerings
    Pricing Offerings
    CGM MedisoftPointClickCare Core EHR PlatformPractice Fusion
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Features
    CGM MedisoftPointClickCare Core EHR PlatformPractice Fusion
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CGM Medisoft and PointClickCare Core EHR Platform and Practice Fusion
    Feature
    CGM Medisoft
    -
    Ratings
    PointClickCare Core EHR Platform
    9.0
    3 Ratings
    18% above category average
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Real-time eligibility verification00 Ratings10.03 Ratings10.01 Ratings
    Claims management00 Ratings10.02 Ratings10.01 Ratings
    Coding00 Ratings10.02 Ratings10.03 Ratings
    Patient billing00 Ratings10.03 Ratings10.01 Ratings
    Financial Reporting00 Ratings5.01 Ratings1.02 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CGM Medisoft and PointClickCare Core EHR Platform and Practice Fusion
    Feature
    CGM Medisoft
    -
    Ratings
    PointClickCare Core EHR Platform
    9.0
    1 Ratings
    16% above category average
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Multi-location support00 Ratings9.01 Ratings7.23 Ratings
    Rule-based scheduling00 Ratings00 Ratings5.05 Ratings
    Automated appointment reminders00 Ratings00 Ratings8.06 Ratings
    Automated patient check-in00 Ratings00 Ratings5.05 Ratings
    Calendar interface00 Ratings00 Ratings1.07 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CGM Medisoft and PointClickCare Core EHR Platform and Practice Fusion
    Feature
    CGM Medisoft
    -
    Ratings
    PointClickCare Core EHR Platform
    6.5
    2 Ratings
    10% below category average
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Charting / document management00 Ratings10.02 Ratings7.07 Ratings
    Templates00 Ratings10.02 Ratings6.06 Ratings
    Mobile/tablet support00 Ratings8.01 Ratings9.94 Ratings
    Fax integration00 Ratings1.01 Ratings10.04 Ratings
    Integration with other EMR and PM systems00 Ratings1.01 Ratings7.73 Ratings
    Workflow automation00 Ratings5.01 Ratings1.04 Ratings
    Customization00 Ratings10.02 Ratings1.06 Ratings
    E-prescribing00 Ratings7.01 Ratings5.06 Ratings
    Patient portal00 Ratings00 Ratings7.14 Ratings
    Speech recognition00 Ratings00 Ratings9.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CGM Medisoft and PointClickCare Core EHR Platform and Practice Fusion
    Feature
    CGM Medisoft
    -
    Ratings
    PointClickCare Core EHR Platform
    9.5
    3 Ratings
    13% above category average
    Practice Fusion
    7.2
    7 Ratings
    14% below category average
    HIPAA compliance00 Ratings10.02 Ratings5.07 Ratings
    Role-based permission levels00 Ratings10.03 Ratings4.06 Ratings
    Data backups and redundancy00 Ratings9.01 Ratings9.84 Ratings
    Local mode / networking failsafe00 Ratings9.01 Ratings9.93 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CGM Medisoft and PointClickCare Core EHR Platform and Practice Fusion
    Feature
    CGM Medisoft
    -
    Ratings
    PointClickCare Core EHR Platform
    8.0
    1 Ratings
    6% above category average
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Task tracking00 Ratings8.01 Ratings6.04 Ratings
    Specialty-specific workflows00 Ratings00 Ratings1.05 Ratings
    Multi-office / multi-physician capabilities00 Ratings00 Ratings1.05 Ratings
    Best Alternatives
    CGM MedisoftPointClickCare Core EHR PlatformPractice Fusion
    Small Businesses
    Tebra Billing & Payments
    Score9 out of 10
    athenaClinicals
    Score10 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    AdvancedMD
    Score7.6 out of 10
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CGM MedisoftPointClickCare Core EHR PlatformPractice Fusion
    Likelihood to Recommend
    7.0
    (3 ratings)
    10.0
    (3 ratings)
    1.0
    (8 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    3.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CGM MedisoftPointClickCare Core EHR PlatformPractice Fusion
    Likelihood to Recommend
    CompuGroup Medical
    For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
    Incentivized
    Read full review
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Pros
    CompuGroup Medical
    • Medisoft is relatively easy to use.
    • There are a lot of customizable features.
    • Training users on the product is not a long process because it is intuitive.
    Incentivized
    Read full review
    PointClickCare
    • Ease of documentation for Activities of Daily Living (ADL)
    • In system Insurance Eligibility
    • In system IRM (CRM)
    • Full clinical chart that speaks to the financial application
    Read full review
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Cons
    CompuGroup Medical
    • Medisoft is hard to teach to new employees.
    Incentivized
    Read full review
    PointClickCare
    • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
    Read full review
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Usability
    CompuGroup Medical
    No answers on this topic
    PointClickCare
    Overall great product. Reporting could be much better and they are working on that.
    Read full review
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Reliability and Availability
    CompuGroup Medical
    No answers on this topic
    PointClickCare
    I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
    Read full review
    Practice Fusion
    No answers on this topic
    Support Rating
    CompuGroup Medical
    No answers on this topic
    PointClickCare
    If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
    Read full review
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Implementation Rating
    CompuGroup Medical
    No answers on this topic
    PointClickCare
    Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
    Read full review
    Practice Fusion
    No answers on this topic
    Alternatives Considered
    CompuGroup Medical
    I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
    Incentivized
    Read full review
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Return on Investment
    CompuGroup Medical
    • Medisoft is a good product, but I feel the cost of assurance is too high.
    • With all the different components each being billed separately adds up quickly.
    • Keeping patient charts/bills up to date is pretty easy.
    Incentivized
    Read full review
    PointClickCare
    • The platform has helped to increase productivity within our organization.
    • Increased workflow efficiency leading to less hours spending time compiling data.
    • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
    Incentivized
    Read full review
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    ScreenShots