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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    ClickTime

    Score9 out of 10
    N/AClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.N/A
    Pricing
    ChangePoint (discontinued)ClickTime
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)ClickTime
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ChangePoint (discontinued)ClickTime
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    Autotask PSA
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    Score8.2 out of 10
    Toggl Track
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    Enterprises
    Planview AdaptiveWork
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    TimeCamp
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)ClickTime
    Likelihood to Recommend
    7.5
    (16 ratings)
    9.6
    (6 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ChangePoint (discontinued)ClickTime
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
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    ClickTime
    We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
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    ClickTime
    • Easy to use once you get the hang of it.
    • Many useful features in one place.
    • Many options available when needing to drill-down in detail or analyze time categories.
    Incentivized
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    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
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    ClickTime
    • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
    • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
    • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
    Incentivized
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    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    ClickTime
    No answers on this topic
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    ClickTime
    No answers on this topic
    Support Rating
    Discontinued Products
    No answers on this topic
    ClickTime
    We have had a good response from ClickTime when we have needed to ask questions.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
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    ClickTime
    ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    ClickTime
    • Allows us to bill 100% of time spent on each job
    • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
    • Takes very little time to manage and enter time
    Incentivized
    Read full review
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