Likelihood to Recommend It would be ideal for a small solution provider looking for an entry level option to handle many of the company's functions at the same time. If customer relationship management, sales reporting, having a indexed eCommerce site, or having the ability to connect to 3rd party solutions is important to you; I would not go with ChannelOnline
Read full review Webflow is great for designing pages and creating a really nice looking website, without needing to be a pro designer. However, trying to scale a company blog for SEO leaves a lot of room for desire. There are various SEO-related shortcomings (like how canonical tags are added to pages) and I also need to add a lot of custom code elements to blog posts to get the desired control. This means adding new posts and getting them looking the way we want takes way more time than it should do. Also doesn't support next-gen images, which is impacting our page speed scores and leaving us behind when it comes to Core Web Vitals update. Finally, the fact that only one person can enter the designer at one time is really annoying. I get that the Editor should be the solution to this, but it's so so so slow and jumpy that this is essentially unusable.
Read full review Pros Detailed product information Product reviews Supplier Relationships Read full review Easy to use and customize CMS. Develop engaging CSS interactions and JavaScript animations visually. Several competitively priced hosting tiers are available and all use AWS servers and Fastly CDN. Code can be exported to be used with other CMS platforms such as WordPress, or E-Commerce platforms such as Shopify. Read full review Cons Sales Reporting Features Product Documentation and Training Customer Relationship Management Account Management Supplier Integration New Release Information Search Engine Indexing Custom Solutions Read full review pricing is a little high pretty steep learning curve have to use 3rd party form vendor if you want to export and host yourself Read full review Likelihood to Renew Updates aren't valuable and don't see us ever being ahead of the competition with this solution. Feature enhancements that are released are just attempts to stay relevant with other ERPs in the industry. If you're trying to take your company to the next level this isn't going to be your solution unless you're a very small company
Read full review Usability The interface is pretty easy to use and get used to. It's the lack of account, product and customer management usability that hinders ChannelOnline
Read full review It is extremely easy to use, especially with available templates and guides. It is used primarily by accounts and creative rather than dev. It is also easy to import/export projects or duplicate them for re-use and modification for another client. While it is rarely the end platform for a deliverable, it is often instrumental in pitching.
Read full review Reliability and Availability We are down for 5-20 minutes once or twice a month
Read full review In my experience, their customer service is an absolute joke, I tried reaching out to them they took forever. I had to keep following up with them as if they never received it in the first place. It’s a new platform, so guidance is needed. Tried the university they offer, in my opinion, it is completely useless, I would just completely move on from this website.
Read full review Performance In my opinion, it is horrible, the rendering takes forever. I have the newest MacBook and the platform will still lag and slow down on me. I’m not a developer, I am a designer which makes it worst because I am using the features they are providing not extra coding features. In my opinion, it is a horrible platform really, stay away.
Read full review Support Rating Support Staff is very nice and friendly. Most are knowledgeable but other than phone support they're lacking in every category
Read full review We pay hundreds of dollars a month to Webflow, yet their support is worse than a typical free SaaS product. We were prevented from deploying changes to our site because of how Webflow structures its support. It delayed a product launch for the whole company. Support options? Beg for help on community forums, it took a threat to email the CEO to finally get movement. If there were easy alternatives, we would switch. But for now we just pray nothing breaks and that we don't need to interact with Webflow support.
Read full review Alternatives Considered The code quality and speed can't even be compared to
Elementor ; Webflow is simply a much better tool.
Instapage has a cool feature for dynamic landing pages, which changes according to Google Ads Keyword, which I miss; however, amazing webflow community members recreated that functionality with a custom script. For the majority of users, it's a safer bet than
WordPress in terms of speed and code quality.
WordPress could provide amazing results if hosted properly (nginx, caching configuration) and requires best practices to maintain code quality. Webflow solves these issues out of the box at a fraction of cost.
Read full review Scalability New features are released twice a year. Often these releases are fixing bugs and will rarely be an enhancement that will take your company to another level of effectiveness
Read full review I feel it doesn’t perform the way it’s supposed to and it doesn’t have any beneficial factors to it. In my opinion, there is no reason to use a platform like this when
Wix and Shopify, and WordPress exist. I believe Webflow is a platform that shouldn’t exist and it’s only popular because of the hype it received. I tried it and hate it completely.
Read full review Return on Investment It handles most business functions so the value is definitely there. Account Management is really inconvenient and will cost you hours of pay if you're in a business with a relatively medium-high employee turnover. It won't easily integrate at all with your website. Lead Management is pretty much non existent. Quotes and orders are fairly easy to manage so employee efficiency could rise. Training and readily available documentation on ChannelOnline is weak. This is especially true for new features. Read full review It allowed us to go from earning hundreds to thousands We were able to expand our services The only negative would be that we cannot really use it as a Shopify substitute yet, nor a big blog site. Read full review ScreenShots