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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Channelscaler

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Channelscaler is the product resulting from the combing of Allbound and Channel Mechanics. It is a cloud-based channel sales and marketing platform that allows organizations to give real-time access to sales enablement, marketing tools and resources in one mobile-friendly place.N/A

    Freshsales

    Score8.9 out of 10
    N/AFreshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…

    $11

    per month per user

    Pricing
    ChannelscalerFreshsales
    Editions & Modules
    No answers on this topic
    Growth
    $11
    per month per user
    Pro
    $47
    per month per user
    Enterprise
    $71
    per month per user
    Offerings
    Pricing Offerings
    ChannelscalerFreshsales
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    ChannelscalerFreshsales
    Considered Both Products
    Channelscaler
    No answer on this topic
    Freshworks Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    ChannelscalerFreshsales
    Sales Force Automation
    Comparison of Sales Force Automation features of Channelscaler and Freshsales
    Feature
    Channelscaler
    -
    Ratings
    Freshsales
    9.6
    54 Ratings
    20% above category average
    Customer data management / contact management00 Ratings10.054 Ratings
    Workflow management00 Ratings8.752 Ratings
    Territory management00 Ratings10.041 Ratings
    Opportunity management00 Ratings10.046 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.053 Ratings
    Quote & order management00 Ratings8.72 Ratings
    Interaction tracking00 Ratings9.353 Ratings
    Channel / partner relationship management00 Ratings10.039 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Channelscaler and Freshsales
    Feature
    Channelscaler
    -
    Ratings
    Freshsales
    10.0
    51 Ratings
    26% above category average
    Lead management00 Ratings10.049 Ratings
    Email marketing00 Ratings10.050 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Channelscaler and Freshsales
    Feature
    Channelscaler
    -
    Ratings
    Freshsales
    8.3
    52 Ratings
    8% above category average
    Task management00 Ratings8.749 Ratings
    Reporting00 Ratings8.051 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Channelscaler and Freshsales
    Feature
    Channelscaler
    -
    Ratings
    Freshsales
    8.2
    53 Ratings
    7% above category average
    Forecasting00 Ratings8.045 Ratings
    Pipeline visualization00 Ratings8.753 Ratings
    Customizable reports00 Ratings8.047 Ratings
    Customization
    Comparison of Customization features of Channelscaler and Freshsales
    Feature
    Channelscaler
    -
    Ratings
    Freshsales
    9.0
    51 Ratings
    16% above category average
    Custom fields00 Ratings8.751 Ratings
    Custom objects00 Ratings8.341 Ratings
    API for custom integration00 Ratings10.038 Ratings
    Security
    Comparison of Security features of Channelscaler and Freshsales
    Feature
    Channelscaler
    -
    Ratings
    Freshsales
    10.0
    47 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.040 Ratings
    Role-based user permissions00 Ratings10.047 Ratings
    Platform
    Comparison of Platform features of Channelscaler and Freshsales
    Feature
    Channelscaler
    -
    Ratings
    Freshsales
    9.0
    47 Ratings
    17% above category average
    Mobile access00 Ratings9.047 Ratings
    Best Alternatives
    ChannelscalerFreshsales
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChannelscalerFreshsales
    Likelihood to Recommend
    8.9
    (16 ratings)
    10.0
    (54 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (9 ratings)
    Support Rating
    10.0
    (4 ratings)
    7.0
    (6 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChannelscalerFreshsales
    Likelihood to Recommend
    Channelscaler
    Allbound is a sleek solution that neatly organizes data. Clearly presents useful instructional content. The slowness of the CRM connection is a problem. When it comes to reaching out to our worldwide network of channel partners, we turn on Allbound to streamline our communication and sales enablement efforts. Our reseller partners may use this central hub to register new deals, stay up to speed on product changes, and have access to all relevant product information.
    Incentivized
    Read full review
    Freshworks Inc
    Generally speaking for small to mid sized team I really cannot recommend it enough. It has an excellent feature set, good amount of integrations, fairly customisable and backed by solid support. And the pricing is very competitive too. I feel like if your team is larger than that, you might want to look at other alternatives but for teams that size, its really perfect.
    Incentivized
    Read full review
    Pros
    Channelscaler
    • Content Management including sales & marketing resources, calendar items, distributor and partner communications, and news for partners
    • Deal registration and MDF management--providing an easy to use system for partners and Cambum administrators to enter and review requests.
    • Increasing partner engagement--providing an easy way to update the portal frequently keeps our partners coming back to see the latest and greatest resources and benefits
    Read full review
    Freshworks Inc
    • It helps you automate your onboarding process for new leads.
    • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
    • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
    Incentivized
    Read full review
    Cons
    Channelscaler
    • The fact that you can't make payouts to partners within the platform itself is super frustrating and that would be a huge improvement.
    • The ability to track clicks, page views, etc is not available like on other partner platforms like Tune, Impact, and Cake. It would be awesome to see that tracking data for the content being shared.
    • Having more integrations with platforms like Zuora which we use for payments would be great.
    Incentivized
    Read full review
    Freshworks Inc
    • Leads and Contacts do not seem to be adequately defined.
    • Reporting is not as robust as we would like it to be
    • Integration with FreshDesk is one way - we can see information from FreshDesk to FreshSales but not vice versa
    Incentivized
    Read full review
    Likelihood to Renew
    Channelscaler
    Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
    Read full review
    Freshworks Inc
    No answers on this topic
    Usability
    Channelscaler
    It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
    Read full review
    Freshworks Inc
    I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve
    Incentivized
    Read full review
    Support Rating
    Channelscaler
    Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
    Read full review
    Freshworks Inc
    When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
    Read full review
    Implementation Rating
    Channelscaler
    Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
    Read full review
    Freshworks Inc
    No answers on this topic
    Alternatives Considered
    Channelscaler
    They are different in the sense that Allbound allows you to loop in different parners to a degree that HubSpot doesn't outside smaller extensions and portals. More visbility into interactions with HubSpot, but it's truly built for marketing vs a sales forward/partnership management tool.Extensions from Allbound into Google could be helpful
    Incentivized
    Read full review
    Freshworks Inc
    We selected FreshSales because we needed something cheaper and more user-friendly than Salesforce, but we're now in the process of switching to HubSpot because it gives you the best of both worlds - ease of use + scale and reliability
    Read full review
    Return on Investment
    Channelscaler
    • The sharing of knowledge has a positive effect on the partners who benefit from it.
    • Our smaller partners are now able to conduct their own campaigns with the help of our Campaigns in a Box, freeing us to concentrate on our larger clients.
    • Our latest products can all be better explained with the aid of our learning tracks.
    Incentivized
    Read full review
    Freshworks Inc
    • Increased visibility of open deals, as well as encouraging 'clean' data
    • Faster data updating (if Freshsales is used as our sole source of data)
    • Some follow-ups are missed, as sales staff forget to create new tasks after each follow up, depending on if the call was answered or not (for example)
    Incentivized
    Read full review
    ScreenShots

    Freshsales Screenshots

    Screenshot of Contact viewScreenshot of DashboardsScreenshot of WorkflowsScreenshot of Lead Sc