What users are saying about
2 Ratings
41 Ratings
2 Ratings
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Score 7 out of 100
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Feature Set Ratings

  • Chanty ranks higher in 1 feature set: Communication
  • Mitel MiCollab ranks higher in 1 feature set: Project Management

Project Management

4.0

Chanty

40%
6.6

Mitel MiCollab

66%
Mitel MiCollab ranks higher in 7/7 features

Task Management

3.0
30%
1 Rating
8.1
81%
5 Ratings

Search

5.0
50%
1 Rating
5.3
53%
7 Ratings

Gantt Charts

N/A
0 Ratings
8.0
80%
1 Rating

Scheduling

N/A
0 Ratings
7.7
77%
7 Ratings

Workflow Automation

N/A
0 Ratings
6.5
65%
3 Ratings

Mobile Access

N/A
0 Ratings
6.8
68%
11 Ratings

Visual planning tools

N/A
0 Ratings
4.0
40%
4 Ratings

Communication

8.0

Chanty

80%
6.9

Mitel MiCollab

69%
Mitel MiCollab ranks higher in 7/8 features

Chat

8.0
80%
1 Rating
8.1
81%
12 Ratings

Notifications

9.0
90%
1 Rating
7.9
79%
11 Ratings

Discussions

7.0
70%
1 Rating
7.2
72%
7 Ratings

Surveys

N/A
0 Ratings
10.0
100%
1 Rating

Internal knowledgebase

N/A
0 Ratings
8.2
82%
5 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
4.8
48%
4 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
1.0
10%
3 Ratings

Integrates with Outlook

N/A
0 Ratings
8.0
80%
6 Ratings

File Sharing & Management

Chanty

Feature Set Not Supported
N/A
6.1

Mitel MiCollab

61%
Mitel MiCollab ranks higher in 7/7 features

Video files

N/A
0 Ratings
2.1
21%
4 Ratings

Audio files

N/A
0 Ratings
5.5
55%
6 Ratings

Document collaboration

N/A
0 Ratings
5.2
52%
5 Ratings

Access control

N/A
0 Ratings
7.4
74%
7 Ratings

Advanced security features

N/A
0 Ratings
7.0
70%
6 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.0
80%
1 Rating

Device sync

N/A
0 Ratings
7.9
79%
6 Ratings

Attribute Ratings

  • Chanty is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.0

Chanty

70%
1 Rating
6.9

Mitel MiCollab

69%
12 Ratings

Support Rating

7.0

Chanty

70%
2 Ratings
6.4

Mitel MiCollab

64%
6 Ratings

Likelihood to Recommend

Chanty

Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.
Anonymous | TrustRadius Reviewer

Pros

Chanty

  • Notifications
  • App loading speed
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

  • Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
  • The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
  • The customer support for the product is first-rate. They are always present and helpful when needed.
Anonymous | TrustRadius Reviewer

Cons

Chanty

  • Ability to call group members
  • Ability to video members
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Nathan Venno | TrustRadius Reviewer

Pricing Details

Chanty

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3

Starting Price

Mitel MiCollab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Chanty

Chanty 7.0
Based on 2 answers
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

Mitel MiCollab 6.4
Based on 6 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chanty

In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
Anonymous | TrustRadius Reviewer

Return on Investment

Chanty

  • Increased visibility
  • Increased opportunities
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
Anonymous | TrustRadius Reviewer

Screenshots

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