What users are saying about
2 Ratings
34 Ratings
2 Ratings
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Score 7 out of 100
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Likelihood to Recommend

Chanty

Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

Mitel MiCollab works great for organizations that require its employees to communicate on a consistent basis. It provides everything a company might need to communicate, collaborate, and share insights. The software would be much less appropriate for smaller companies with only a small number of employees working together in close quarters in addition to those where employees complete tasks with little to no team input.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Chanty
4.0
Mitel MiCollab
6.7
Task Management
Chanty
3.0
Mitel MiCollab
7.7
Search
Chanty
5.0
Mitel MiCollab
6.1
Gantt Charts
Chanty
Mitel MiCollab
8.0
Scheduling
Chanty
Mitel MiCollab
7.4
Workflow Automation
Chanty
Mitel MiCollab
6.5
Mobile Access
Chanty
Mitel MiCollab
6.7
Visual planning tools
Chanty
Mitel MiCollab
4.6

Communication

Chanty
8.0
Mitel MiCollab
6.8
Chat
Chanty
8.0
Mitel MiCollab
8.0
Notifications
Chanty
9.0
Mitel MiCollab
7.9
Discussions
Chanty
7.0
Mitel MiCollab
6.9
Surveys
Chanty
Mitel MiCollab
10.0
Internal knowledgebase
Chanty
Mitel MiCollab
7.7
Integrates with GoToMeeting
Chanty
Mitel MiCollab
3.1
Integrates with Gmail and Google Hangouts
Chanty
Mitel MiCollab
3.6
Integrates with Outlook
Chanty
Mitel MiCollab
7.3

File Sharing & Management

Chanty
Mitel MiCollab
6.4
Video files
Chanty
Mitel MiCollab
4.9
Audio files
Chanty
Mitel MiCollab
6.0
Document collaboration
Chanty
Mitel MiCollab
5.4
Access control
Chanty
Mitel MiCollab
7.2
Advanced security features
Chanty
Mitel MiCollab
6.9
Integrates with Google Drive
Chanty
Mitel MiCollab
7.0
Device sync
Chanty
Mitel MiCollab
7.1

Pros

Chanty

  • Notifications
  • App loading speed
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

  • Easy deployment to end users, which assists with client deployment. Their email that provides access to download the software via multiple methods helps tremendously on the consulting side.
  • Easy interface for collaboration and voice. End users like the clean interface and ease of use.
  • An all-in-one solution for voice and collaboration. It delivers voicemail, chat, voice services, and mobility.
Steve Davis | TrustRadius Reviewer

Cons

Chanty

  • Ability to call group members
  • Ability to video members
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Nathan Venno | TrustRadius Reviewer

Support Rating

Chanty

Chanty 7.0
Based on 1 answer
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

Mitel MiCollab 6.4
Based on 4 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chanty

In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
Anonymous | TrustRadius Reviewer

Return on Investment

Chanty

  • Increased visibility
  • Increased opportunities
Marc Duke | TrustRadius Reviewer

Mitel MiCollab

  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chanty

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3*

* per user, per month

Mitel MiCollab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Chanty
7.0
Mitel MiCollab
6.8

Support Rating

Chanty
7.0
Mitel MiCollab
6.4

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