What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 2 reviews and ratings
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 41 reviews and ratings
Feature Set Ratings
- Chanty ranks higher in 1 feature set: Communication
- Mitel MiCollab ranks higher in 1 feature set: Project Management
Project Management
4.0
Chanty
40%
6.6
Mitel MiCollab
66%
Mitel MiCollab ranks higher in 7/7 features
Mitel MiCollab ranks higher in 7/7 features
Task Management
3.0
30%
1 Rating
8.1
81%
5 Ratings
Search
5.0
50%
1 Rating
5.3
53%
7 Ratings
Gantt Charts
N/A
0 Ratings
8.0
80%
1 Rating
Scheduling
N/A
0 Ratings
7.7
77%
7 Ratings
Workflow Automation
N/A
0 Ratings
6.5
65%
3 Ratings
Mobile Access
N/A
0 Ratings
6.8
68%
11 Ratings
Visual planning tools
N/A
0 Ratings
4.0
40%
4 Ratings
Communication
8.0
Chanty
80%
6.9
Mitel MiCollab
69%
Mitel MiCollab ranks higher in 7/8 features
Mitel MiCollab ranks higher in 7/8 features
Chat
8.0
80%
1 Rating
8.1
81%
12 Ratings
Notifications
9.0
90%
1 Rating
7.9
79%
11 Ratings
Discussions
7.0
70%
1 Rating
7.2
72%
7 Ratings
Surveys
N/A
0 Ratings
10.0
100%
1 Rating
Internal knowledgebase
N/A
0 Ratings
8.2
82%
5 Ratings
Integrates with GoToMeeting
N/A
0 Ratings
4.8
48%
4 Ratings
Integrates with Gmail and Google Hangouts
N/A
0 Ratings
1.0
10%
3 Ratings
Integrates with Outlook
N/A
0 Ratings
8.0
80%
6 Ratings
File Sharing & Management
Chanty
Feature Set Not Supported
N/A
6.1
Mitel MiCollab
61%
Mitel MiCollab ranks higher in 7/7 features
Mitel MiCollab ranks higher in 7/7 features
Video files
N/A
0 Ratings
2.1
21%
4 Ratings
Audio files
N/A
0 Ratings
5.5
55%
6 Ratings
Document collaboration
N/A
0 Ratings
5.2
52%
5 Ratings
Access control
N/A
0 Ratings
7.4
74%
7 Ratings
Advanced security features
N/A
0 Ratings
7.0
70%
6 Ratings
Integrates with Google Drive
N/A
0 Ratings
8.0
80%
1 Rating
Device sync
N/A
0 Ratings
7.9
79%
6 Ratings
Attribute Ratings
- Chanty is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.0
Chanty
70%
1 Rating
6.9
Mitel MiCollab
69%
12 Ratings
Support Rating
7.0
Chanty
70%
2 Ratings
6.4
Mitel MiCollab
64%
6 Ratings
Likelihood to Recommend
Chanty
Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Mitel MiCollab
MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.

Verified User
Employee in Information Technology
Venture Capital & Private Equity Company, 201-500 employeesPros
Chanty
- Notifications
- App loading speed
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Mitel MiCollab
- Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
- The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
- The customer support for the product is first-rate. They are always present and helpful when needed.

Verified User
Analyst in Finance and Accounting
Investment Banking Company, 1001-5000 employeesCons
Chanty
- Ability to call group members
- Ability to video members
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Mitel MiCollab
- Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
- Has chat feature to tag someone when they are on the phone, or you just don't want to call
- App for smartphone allows for desk phone to cell phone collaboration
IT Manager
VistaFood Exchange IncWholesale, 51-200 employees
Pricing Details
Chanty
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3
Starting Price
—Mitel MiCollab
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Chanty
Chanty 7.0
Based on 2 answers
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Mitel MiCollab
Mitel MiCollab 6.4
Based on 6 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.

Verified User
Director in Information Technology
Hospital & Health Care Company, 51-200 employeesAlternatives Considered
Chanty
In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Mitel MiCollab
MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors

Verified User
Administrator in Information Technology
Pharmaceuticals Company, 1001-5000 employeesReturn on Investment
Chanty
- Increased visibility
- Increased opportunities
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Mitel MiCollab
- I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.

Verified User
Employee in Corporate
Hospital & Health Care Company, 1001-5000 employees