Chanty vs Mitel MiCollab

Likelihood to Recommend

Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.

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Marc Duke

Marketing Consultant

Marc Duke ConsultingMarketing and Advertising, 1-10 employees

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Mitel MiCollab works great for organizations that require its employees to communicate on a consistent basis. It provides everything a company might need to communicate, collaborate, and share insights. The software would be much less appropriate for smaller companies with only a small number of employees working together in close quarters in addition to those where employees complete tasks with little to no team input.

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Verified User

Analyst in Finance and Accounting

Investment Banking Company, 1001-5000 employees

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Feature Rating Comparison

Chanty

Mitel MiCollab

Task Management

Search

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Visual planning tools

Chanty

Mitel MiCollab

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Chanty

Mitel MiCollab

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Notifications
App loading speed

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Marc Duke

Marketing Consultant

Marc Duke ConsultingMarketing and Advertising, 1-10 employees

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Easy deployment to end users, which assists with client deployment. Their email that provides access to download the software via multiple methods helps tremendously on the consulting side.
Easy interface for collaboration and voice. End users like the clean interface and ease of use.
An all-in-one solution for voice and collaboration. It delivers voicemail, chat, voice services, and mobility.

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Steve Davis

Senior IT Systems Administrator

Virgin OrbitInformation Technology and Services, 11-50 employees

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Cons

Ability to call group members
Ability to video members

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Marc Duke

Marketing Consultant

Marc Duke ConsultingMarketing and Advertising, 1-10 employees

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Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
Has chat feature to tag someone when they are on the phone, or you just don't want to call
App for smartphone allows for desk phone to cell phone collaboration

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Nathan Venno

IT Manager

VistaFood Exchange IncWholesale, 51-200 employees

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Support Rating

Chanty 7.0

Based on 1 answer

I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.

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Marc Duke

Marketing Consultant

Marc Duke ConsultingMarketing and Advertising, 1-10 employees

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Mitel MiCollab 6.4

Based on 4 answers

Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 51-200 employees

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Alternatives Considered

In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.

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Marc Duke

Marketing Consultant

Marc Duke ConsultingMarketing and Advertising, 1-10 employees

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MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors

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Verified User

Administrator in Information Technology

Pharmaceuticals Company, 1001-5000 employees

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Return on Investment

Increased visibility
Increased opportunities

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Marc Duke

Marketing Consultant

Marc Duke ConsultingMarketing and Advertising, 1-10 employees

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I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.

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Verified User

Employee in Corporate

Hospital & Health Care Company, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$3*

* per user, per month

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Chanty

Mitel MiCollab

Chanty

Mitel MiCollab

Chanty

Mitel MiCollab

Likelihood to Recommend

Chanty

Mitel MiCollab

Feature Rating Comparison

Task Management

Search

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Chanty

Mitel MiCollab

Cons

Chanty

Mitel MiCollab

Support Rating

Chanty

Mitel MiCollab

Alternatives Considered

Chanty

Mitel MiCollab

Return on Investment

Chanty

Mitel MiCollab

Screenshots

Chanty

Mitel MiCollab

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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