2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 2 reviews and ratings
Slack
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
6047 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 6047 reviews and ratings
Feature Set Ratings
- Slack ranks higher in 2 feature sets: Project Management, Communication
Project Management
4.0
Chanty
40%
8.1
Slack
81%
Slack ranks higher in 7/7 features
Slack ranks higher in 7/7 features
Task Management
3.0
30%
1 Rating
7.7
77%
148 Ratings
Search
5.0
50%
1 Rating
8.4
84%
241 Ratings
Gantt Charts
N/A
0 Ratings
7.9
79%
53 Ratings
Scheduling
N/A
0 Ratings
7.4
74%
111 Ratings
Workflow Automation
N/A
0 Ratings
7.9
79%
121 Ratings
Mobile Access
N/A
0 Ratings
9.3
93%
240 Ratings
Visual planning tools
N/A
0 Ratings
7.8
78%
78 Ratings
Communication
8.0
Chanty
80%
8.4
Slack
84%
Slack ranks higher in 8/8 features
Slack ranks higher in 8/8 features
Chat
8.0
80%
1 Rating
9.7
97%
260 Ratings
Notifications
9.0
90%
1 Rating
9.0
90%
257 Ratings
Discussions
7.0
70%
1 Rating
9.2
92%
251 Ratings
Surveys
N/A
0 Ratings
7.8
78%
144 Ratings
Internal knowledgebase
N/A
0 Ratings
7.5
75%
145 Ratings
Integrates with GoToMeeting
N/A
0 Ratings
7.7
77%
79 Ratings
Integrates with Gmail and Google Hangouts
N/A
0 Ratings
8.6
86%
138 Ratings
Integrates with Outlook
N/A
0 Ratings
8.0
80%
92 Ratings
File Sharing & Management
Chanty
Feature Set Not Supported
N/A
8.4
Slack
84%
Slack ranks higher in 8/8 features
Slack ranks higher in 8/8 features
Versioning
N/A
0 Ratings
8.5
85%
103 Ratings
Video files
N/A
0 Ratings
8.4
84%
208 Ratings
Audio files
N/A
0 Ratings
8.5
85%
203 Ratings
Document collaboration
N/A
0 Ratings
8.3
83%
166 Ratings
Access control
N/A
0 Ratings
8.0
80%
147 Ratings
Advanced security features
N/A
0 Ratings
8.3
83%
124 Ratings
Integrates with Google Drive
N/A
0 Ratings
8.8
88%
162 Ratings
Device sync
N/A
0 Ratings
8.7
87%
162 Ratings
Attribute Ratings
- Slack is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.0
Chanty
70%
1 Rating
9.2
Slack
92%
260 Ratings
Likelihood to Renew
Chanty
N/A
0 Ratings
9.1
Slack
91%
15 Ratings
Usability
Chanty
N/A
0 Ratings
9.2
Slack
92%
28 Ratings
Support Rating
7.0
Chanty
70%
2 Ratings
7.6
Slack
76%
122 Ratings
Implementation Rating
Chanty
N/A
0 Ratings
10.0
Slack
100%
4 Ratings
Likelihood to Recommend
Chanty
Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Slack
Slack is best suited for scenarios when you need to start a conversation with any person you know or don't know. Because notification are quite fast and possibility of getting replies on DM is more than any email.Also Slack it's less appropriate for cases when you need to share large files/codes, because you can't view all the data without downloading it in your system.
Software Engineer (MTS 1)
NutanixComputer Software, 201-500 employees
Pros
Chanty
- Notifications
- App loading speed
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Slack
- Communication with members of a project ( via channels features where you can create specific dedicated groups for project members only)
- Third-party app integration ( Integration with Asana, Gmail, JIRA, GIFy, etc.)
- Daily Huddles - This has been one of the latest addition to the features, and this has been liked by all of our team members. It makes running daily huddles super easy, considering the WFH environment that we are in.

Verified User
Analyst in Product Management
Hospitality Company, 5001-10,000 employeesCons
Chanty
- Ability to call group members
- Ability to video members
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Slack
- You can have a voice call with you team. But, it's better to have a video call function.
- Sometimes it's hard to find the direct message in threads.
- When opening the software and app. The refresh rate after logging in is slow.
- If you manage 2 businesses. You can't manage them in one platform because you need to create a separate Slack link for it.
Graphics and Layout Design Manager
Contractor AdsMarketing & Advertising, 1-10 employees
Pricing Details
Chanty
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3
Starting Price
—Chanty Editions & Modules
—
Additional Pricing Details
Chanty Free plan is for teams with up to 10 members. Chanty Business plan, starts at $3 per user, per month and delivers additional features and unlimited members.Slack
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$8 Per User Per Month
Slack Editions & Modules
Edition
Standard | $8.001 |
---|---|
Plus | $15.001 |
- Per User Per Month
Additional Pricing Details
—Likelihood to Renew
Chanty
No score
No answers yet
No answers on this topic
Slack
Slack 9.1
Based on 15 answers
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.

Verified User
Employee in Sales
Accounting Company, 11-50 employeesUsability
Chanty
No score
No answers yet
No answers on this topic
Slack
Slack 9.2
Based on 28 answers
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.

Verified User
Contributor in Product Management
Computer Software Company, 1001-5000 employeesSupport Rating
Chanty
Chanty 7.0
Based on 2 answers
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Slack
Slack 7.6
Based on 122 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

Verified User
Contributor in Other
Food & Beverages Company, 201-500 employeesImplementation Rating
Chanty
No score
No answers yet
No answers on this topic
Slack
Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

Verified User
Director in Sales
Internet Company, 51-200 employeesAlternatives Considered
Chanty
In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Slack
Slack has expanded functions and much better connection. Slack is heavily customizable whereas 3CX and Google Chat are standard across the board. To my knowledge 3CX and Google Chat do not have the thread function, expanded reactions function, group channels vs group messages, profile photos/titles for users, or customized viewing preferences

Verified User
Employee in Other
Staffing & Recruiting Company, 501-1000 employeesReturn on Investment
Chanty
- Increased visibility
- Increased opportunities
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Slack
- Positive -> Easier collaboration as and when required with the ease of use of the tool.
- Negative -> Too much communication (partly because of the ease of use) which might result in introducing a lack of structure and makeing it overly informal.

Verified User
Employee in Information Technology
Financial Services Company, 501-1000 employees