Chargebee vs FastSpring

• Simple interface that new employees are able to navigate fairly easily
• Provides simple dashboard information you need.
• Really love the dunning that makes it much easier for us to collect expired credit card info. Otherwise we'd be doing it manually and that would be a huge pain

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• Integration with other licensing platforms.
• Multiple forms of electronic payment accepted.
• Easy, effective and nice UI for the final user.

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• One area that is difficult is that I don't have an easy way to allow users to select their own plan options. I have monthly and yearly plans, but no way to let the customer choose (not without custom code). This is the one thing that has caused extra work for me.
• Configuring additional custom fields in the checkout form is possible, but not very intuitive.

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• FastSpring uses 2 separate GUIs for store owners. Some features work with one GUI implementation and not the other one.
• Some other providers do provide lower credit card processing fees, compared with FastSpring. But I have been very happy dealing with FastSpring overall in terms of support and overall usability - so I am happy to continue using FastSpring. If I was selling 10x or 100x my current sales volume, I might consider a change, but I have no plans to change at the present time.

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• This tool has helped me to create better selling opportunities and I am building closer relations with my customers through self-service and churn management.
• It is very simple to use and it has an intuitive interface as well. I am a satisfied customer.

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• Now that we've turned to FastSpring for our e-Commerce needs, we have saved so much money since they take their fees out at POS instead of charging us out of pocket on a monthly basis.

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