What users are saying about
27 Ratings
3 Ratings
27 Ratings
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Score 7.4 out of 100
3 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Chargebee

Chargebee is really well suited to any growing company. There is probably a lighter-weight solution that might be optimized for a 5 person startup. There may be better options if you're the size of Google. But if you're a venture-backed startup, growing anywhere from Series B to Series E it's great. The tool is purpose-built for SaaS billing, but it now has a ton of features that make non-SaaS billing easy as well.
Anonymous | TrustRadius Reviewer

Pabbly Plus

  • It is great for companies or people that are using software that is mainstream and would like to extend the capability of that software with added features.
  • Also great for companies that use more than 1 software and need to have them interact with each other to make them more efficient
  • Great for companies that need to automate functions that are repetitive throughout the organization
Omar Abdelrehim | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Chargebee
Pabbly Plus
8.0
WYSIWYG email editor
Chargebee
Pabbly Plus
8.0
Dynamic content
Chargebee
Pabbly Plus
9.0
Ability to test dynamic content
Chargebee
Pabbly Plus
9.0
Email deliverability reporting
Chargebee
Pabbly Plus
7.0
List management
Chargebee
Pabbly Plus
7.0

Reporting & Analytics

Chargebee
Pabbly Plus
7.0
Dashboards
Chargebee
Pabbly Plus
7.0
Standard reports
Chargebee
Pabbly Plus
7.0

Pre-Send Testing

Chargebee
Pabbly Plus
8.0
Spam Testing
Chargebee
Pabbly Plus
8.0
Email Previews
Chargebee
Pabbly Plus
8.0

Pros

Chargebee

  • Simple interface that new employees are able to navigate fairly easily
  • Provides simple dashboard information you need.
  • Really love the dunning that makes it much easier for us to collect expired credit card info. Otherwise we'd be doing it manually and that would be a huge pain
Brad Henderson | TrustRadius Reviewer

Pabbly Plus

  • Connect software applications that are not already integrated or connected
  • Automate processes within a single software
  • Transform data and then using that data across different software applications
Omar Abdelrehim | TrustRadius Reviewer

Cons

Chargebee

  • [I feel] customer service never actually fixes any problems. They make you gather information they easily could, write up a big report of the problem, and then tell you why it's not working (usually not even correct). [In my experience] they never actually solve a problem. Not to mention, [in my experience] you can never speak with anyone immediately and coms turnaround is usually over 24 hours.
  • So far, I can not get my customers to checkout online, even after hiring professional developers to help.
  • [I believe] QBO sync is a mess.
  • My account is set up to send payment tokens to Authorize.Net, and no matter how much I disable every possible security feature, I still have 100's of declined cards, that work perfectly well.
Anonymous | TrustRadius Reviewer

Pabbly Plus

  • The trigger action needs improvement
  • The method of connecting different software also needs to be simplified
  • The actions for some software applications need to have more capability (things that can be done between different software)
Omar Abdelrehim | TrustRadius Reviewer

Usability

Chargebee

Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
Anonymous | TrustRadius Reviewer

Pabbly Plus

No score
No answers yet
No answers on this topic

Support Rating

Chargebee

Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.
Will Goad | TrustRadius Reviewer

Pabbly Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

Chargebee

I considered using WooCommerce, cart66, Sam cart, Shopify, big commerce, and a few others I can't recall at the moment. Each one of those options had either limiting abilities to create flexible plans or required expensive add-ons that would make it the timeline to profitability much longer and had a steeper implementation curve. Chargebee was incredibly easy to set up, test, and deploy. I was selling my plans and generating revenue in just a couple of days.
jeffrey samorano | TrustRadius Reviewer

Pabbly Plus

Most platforms do one thing well so you are limited to that one thing. And then those platforms add some functionality later, plus most systems don't have native integration between other systems.From our experience, Pabbly Plus was birthed by connecting different platforms/software so it works well in that regard. It is also easier than most systems as most other platforms charge a premium for integration systems, where as Pabbly doesn't.
Omar Abdelrehim | TrustRadius Reviewer

Return on Investment

Chargebee

  • In what is actually quite unique, all teams outside finance interact with Chargebee in some way -- from our customer success teams, monitoring renewals and triaging customers who may churn, to sales after deals have been made and product (who message people who have upgraded their plans faster than average to understand what we are doing that resonates in value)
  • Given we were early adopters, I wasn't sure if our revenue growth and demands would force a change in the platform to accommodate changes in scale. I am pleased that we haven't had to bear the costs of needing something new, as Chargebee has been and will continue to be a strong partner of ours into the future.
Dailius Wilson | TrustRadius Reviewer

Pabbly Plus

  • Saved us thousands of dollars in manual labor costs
  • Made us more profitable due to automating our marketing effort
  • Allowed us to meet with more prospects by reducing our effort
  • Made us more intelligent by capturing important information that we were not able to capture
Omar Abdelrehim | TrustRadius Reviewer

Screenshots

Pricing Details

Chargebee

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chargebee Editions & Modules

Edition
Rise$2491
Scale$5491
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

Pabbly Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pabbly Plus Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chargebee
6.4
Pabbly Plus
8.0

Usability

Chargebee
8.0
Pabbly Plus

Support Rating

Chargebee
8.0
Pabbly Plus

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