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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score8.5 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Razorpay Payment Gateway

    Score8.8 out of 10
    N/ARazorpay Payment Gateway, from Razorpay in Bangalore, boasts easy integration, completely online onboarding, feature filled checkout and performance.N/A
    Pricing
    ChargebeeRazorpay Payment Gateway
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ChargebeeRazorpay Payment Gateway
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo transaction based fees. No setup cost.—
    More Pricing Information
    Community Pulse
    ChargebeeRazorpay Payment Gateway
    Considered Both Products
    Chargebee
    Chose Chargebee
    Yes, it is one of the payments gateways but they have so many features like recurring subscriptions, invoicing, and all at very very affordable prices and with great support. I wish chargebee look at the pricing at least for developing countries like India.
    Incentivized
    Razorpay
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    69%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    ChargebeeRazorpay Payment Gateway
    Payment Gateways
    Comparison of Payment Gateways features of Chargebee and Razorpay Payment Gateway
    Feature
    Chargebee
    -
    Ratings
    Razorpay Payment Gateway
    8.8
    4 Ratings
    17% above category average
    Fraud Detection00 Ratings9.02 Ratings
    API or SDK00 Ratings8.34 Ratings
    Recurring Payment Support00 Ratings9.34 Ratings
    Billing and Invoicing Support00 Ratings9.04 Ratings
    Global Support00 Ratings8.03 Ratings
    Payment Form Acceptance00 Ratings9.03 Ratings
    Best Alternatives
    ChargebeeRazorpay Payment Gateway
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Maxio
    Score8.1 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargebeeRazorpay Payment Gateway
    Likelihood to Recommend
    7.1
    (22 ratings)
    8.7
    (5 ratings)
    Usability
    7.0
    (2 ratings)
    8.0
    (3 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChargebeeRazorpay Payment Gateway
    Likelihood to Recommend
    Chargebee
    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Incentivized
    Read full review
    Razorpay
    Razorpay Payment Gateway is suitable for starters as well as large enterprises too. They do not have annual maintenance charges, but the transactional charges could feel a little on the higher side for starters. However, the seamless payment interface and better acceptability make it a good choice. Even for businesses looking to broaden their horizon beyond India, it is nice to have international features enabled on your account.
    Incentivized
    Read full review
    Pros
    Chargebee
    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Incentivized
    Read full review
    Razorpay
    • Payment Notification
    • Intuitive Dashboard
    • Various Payment Methods
    • Export of reports
    Incentivized
    Read full review
    Cons
    Chargebee
    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Incentivized
    Read full review
    Razorpay
    • Lowering Payment Release / Settlement Period
    • Cumbersome International Payment Acceptance
    • Webhook issues with Shopping cart (WooCommerce)
    Incentivized
    Read full review
    Usability
    Chargebee
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Incentivized
    Read full review
    Razorpay
    Standard industry payment gateway with lot of different payment options
    Incentivized
    Read full review
    Support Rating
    Chargebee
    Chargebee is simple to use, and we have had little need for support.
    Incentivized
    Read full review
    Razorpay
    No answers on this topic
    Alternatives Considered
    Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Read full review
    Razorpay
    Stripe allows us to collect payment from GCC countries. Which is missing in Razorpay. Works fine for Indian customers
    Incentivized
    Read full review
    Return on Investment
    Chargebee
    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Incentivized
    Read full review
    Razorpay
    • Increased sales with EMI and Paylater Payment Method
    • Reduced time to verify transaction manually
    • Managing team with different roles
    Incentivized
    Read full review
    ScreenShots

    Chargebee Screenshots

    Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page