TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score8.5 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    SalesAi

    Score9.9 out of 10
    N/AKennected is a tool that simplifies the lead generation process by automating outreach, personalizing follow ups, to help build real relationships at scale, and helping to create new revenue streams. Kennected specializes in automating the prospecting and outreach process that is so time-consuming, via LinkedIn Automation. Kennected helps companies of all sizes, generate low-cost leads that convert into profitable customers.

    $89

    per month per user

    Pricing
    ChargebeeSalesAi
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ChargebeeSalesAi
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo transaction based fees. No setup cost.—
    More Pricing Information
    Community Pulse
    ChargebeeSalesAi
    Considered Both Products
    Chargebee
    No answer on this topic
    SalesAi
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    69%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    ChargebeeSalesAi
    Lead Management
    Comparison of Lead Management features of Chargebee and SalesAi
    Feature
    Chargebee
    -
    Ratings
    SalesAi
    8.6
    2 Ratings
    12% above category average
    Lead nurturing automation00 Ratings10.02 Ratings
    Lead scoring and grading00 Ratings6.52 Ratings
    Data quality management00 Ratings8.02 Ratings
    Automated sales alerts and tasks00 Ratings7.01 Ratings
    Automated follow-ups00 Ratings10.02 Ratings
    Lead segmentation and distribution00 Ratings10.01 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of Chargebee and SalesAi
    Feature
    Chargebee
    -
    Ratings
    SalesAi
    7.5
    2 Ratings
    0% below category average
    Integrations with CRMs00 Ratings5.02 Ratings
    Integrations with lead automation tools00 Ratings10.01 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of Chargebee and SalesAi
    Feature
    Chargebee
    -
    Ratings
    SalesAi
    10.0
    2 Ratings
    19% above category average
    KPI analytics00 Ratings10.02 Ratings
    Drop-off analytics00 Ratings10.01 Ratings
    Form Building
    Comparison of Form Building features of Chargebee and SalesAi
    Feature
    Chargebee
    -
    Ratings
    SalesAi
    8.8
    2 Ratings
    5% above category average
    Drag & Drop editing00 Ratings10.02 Ratings
    Branding customization00 Ratings9.01 Ratings
    Different question types00 Ratings9.01 Ratings
    Conditional logic paths00 Ratings10.02 Ratings
    Embedded calculations00 Ratings8.01 Ratings
    Form templates00 Ratings8.52 Ratings
    Custom code00 Ratings8.01 Ratings
    Mobile responsiveness00 Ratings6.52 Ratings
    Date picker00 Ratings10.01 Ratings
    File upload00 Ratings10.01 Ratings
    Dynamic content00 Ratings8.02 Ratings
    Best Alternatives
    ChargebeeSalesAi
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    Maxio
    Score8.1 out of 10
    Dealfront
    Score8.4 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargebeeSalesAi
    Likelihood to Recommend
    7.1
    (22 ratings)
    10.0
    (3 ratings)
    Usability
    7.0
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChargebeeSalesAi
    Likelihood to Recommend
    Chargebee
    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Incentivized
    Read full review
    SalesAi
    Prospecting through LinkedIn. This tool allowed me to automate this entire process after creating the initial parameters. It was very cost effective and I would use it again in the future.
    Incentivized
    Read full review
    Pros
    Chargebee
    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Incentivized
    Read full review
    SalesAi
    • Automates outreach
    • 10x our connections, follow-ups, and prospecting
    • Providers quality leads
    • Has an easy to use platform
    Incentivized
    Read full review
    Cons
    Chargebee
    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Incentivized
    Read full review
    SalesAi
    • Giving false information to customers
    • Still charging months after a user cancels
    • Support team is wildly ineffective
    • Poor leadership
    Read full review
    Usability
    Chargebee
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Incentivized
    Read full review
    SalesAi
    So simple to use. This does not require any technical skills to implement. I think my kid could set up the work flow with ease
    Incentivized
    Read full review
    Support Rating
    Chargebee
    Chargebee is simple to use, and we have had little need for support.
    Incentivized
    Read full review
    SalesAi
    No answers on this topic
    Alternatives Considered
    Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Read full review
    SalesAi
    We've tried other outsourced leadgen tools and companies and they just don't deliver like Kennected has. Been customers for years now, and will continue to be a user of Kennected for the foreseeable future.
    Incentivized
    Read full review
    Return on Investment
    Chargebee
    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Incentivized
    Read full review
    SalesAi
    • Has had a negative ROI for us
    • Spent months for nothing
    • Driving accounting nuts because we’re being charged after we cancelled
    Read full review
    ScreenShots

    Chargebee Screenshots

    Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page