What users are saying about
13 Ratings
15 Ratings
13 Ratings
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Score 9 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • ChartMogul is rated higher in 1 area: Likelihood to Recommend
  • Troops is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.9

ChartMogul

99%
5 Ratings
8.2

Troops

82%
9 Ratings

Support Rating

8.1

ChartMogul

81%
6 Ratings
8.5

Troops

85%
10 Ratings

Likelihood to Recommend

ChartMogul

For businesses that rely on subscription/recurring revenue models, especially within SaaS. Once everything is all plugged in, it's so easy to generate granular reports and insights. Straight-up eCommerce businesses that don't rely on a recurring/subscription model might not get as much value.
Michael Glover | TrustRadius Reviewer

Troops

If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
Anonymous | TrustRadius Reviewer

Pros

ChartMogul

  • Data Ingestion - Because we use a payment processor that ChartMogul understands, they are able to ingest the data automatically and process it with almost no input from us.
  • Analysis and Insights - Once we got our data into ChartMogul, we immediately started seeing some patterns in our data that hadn't previously been apparent to us.
  • Customizability - ChartMogul makes it fairly easy to customize and extend the dashboard (and to enrich our data manually via the API).
Anonymous | TrustRadius Reviewer

Troops

  • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
  • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
Anonymous | TrustRadius Reviewer

Cons

ChartMogul

  • ChartMogul doesn't always integrate both ways well. When data is modified that has been previously pushed to ChartMogul, bugs can occur.
  • I haven't seen an A/R turnover report but this would be helpful to have.
Chloe Sayers | TrustRadius Reviewer

Troops

  • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
  • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
Anonymous | TrustRadius Reviewer

Pricing Details

ChartMogul

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Troops

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

ChartMogul

ChartMogul 8.1
Based on 6 answers
Never used!
Anonymous | TrustRadius Reviewer

Troops

Troops 8.5
Based on 10 answers
Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
Brendan O'Neil | TrustRadius Reviewer

Alternatives Considered

ChartMogul

ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
Michael Glover | TrustRadius Reviewer

Troops

We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
Brendan O'Neil | TrustRadius Reviewer

Return on Investment

ChartMogul

  • We are able to see how our company is doing in terms of churn, sales, and overall health.
  • It's a fantastic resource to drill down by customers and learn past subscription history and trends.
Mae Ports | TrustRadius Reviewer

Troops

  • Accurate forecasting.
  • Streamlines our agenda.
Sean Mir | TrustRadius Reviewer

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