ChartMogul vs. Troops

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChartMogul
Score 9.0 out of 10
N/A
German company ChartMogul offers their subscription analytics and revenue recognition application to companies relying on their subscriber base. The application integrates with a number of popular subscription billing services (Stripe, Braintree, Recurly, etc.).N/A
Troops
Score 8.9 out of 10
N/A
Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
Pricing
ChartMogulTroops
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChartMogulTroops
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ChartMogulTroops
Small Businesses
Mediafly
Mediafly
Score 7.4 out of 10
Mediafly
Mediafly
Score 7.4 out of 10
Medium-sized Companies
Clari
Clari
Score 8.1 out of 10
Clari
Clari
Score 8.1 out of 10
Enterprises
Clari
Clari
Score 8.1 out of 10
Clari
Clari
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChartMogulTroops
Likelihood to Recommend
10.0
(5 ratings)
8.0
(9 ratings)
Support Rating
8.1
(3 ratings)
8.5
(5 ratings)
User Testimonials
ChartMogulTroops
Likelihood to Recommend
ChartMogul
For businesses that rely on subscription/recurring revenue models, especially within SaaS. Once everything is all plugged in, it's so easy to generate granular reports and insights. Straight-up eCommerce businesses that don't rely on a recurring/subscription model might not get as much value.
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Troops, Inc.
If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
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Pros
ChartMogul
  • Data Ingestion - Because we use a payment processor that ChartMogul understands, they are able to ingest the data automatically and process it with almost no input from us.
  • Analysis and Insights - Once we got our data into ChartMogul, we immediately started seeing some patterns in our data that hadn't previously been apparent to us.
  • Customizability - ChartMogul makes it fairly easy to customize and extend the dashboard (and to enrich our data manually via the API).
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Troops, Inc.
  • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
  • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
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Cons
ChartMogul
  • ChartMogul doesn't always integrate both ways well. When data is modified that has been previously pushed to ChartMogul, bugs can occur.
  • I haven't seen an A/R turnover report but this would be helpful to have.
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Troops, Inc.
  • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
  • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
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Support Rating
ChartMogul
Never used!
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Troops, Inc.
Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
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Alternatives Considered
ChartMogul
ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
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Troops, Inc.
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
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Return on Investment
ChartMogul
  • We are able to see how our company is doing in terms of churn, sales, and overall health.
  • It's a fantastic resource to drill down by customers and learn past subscription history and trends.
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Troops, Inc.
  • Accurate forecasting.
  • Streamlines our agenda.
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ScreenShots