ChatBeacon vs. SnapEngage
ChatBeacon vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChatBeacon | N/A | ChatBeacon (formerly SightMax) is a live chat tool from SmartMax Software headquartered in Tulsa, Oklahoma. | N/A | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
ChatBeacon | SnapEngage | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
ChatBeacon | SnapEngage | |
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Top Pros |
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Top Cons | No answers on this topic |
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ChatBeacon | SnapEngage | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBeacon | SnapEngage | |
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Likelihood to Recommend | 6.0 (1 ratings) | 7.5 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | 8.0 (1 ratings) | 5.0 (1 ratings) |
ChatBeacon | SnapEngage | |
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Likelihood to Recommend | SmartMax Software | SnapEngage |
Pros | SmartMax Software | SnapEngage |
Cons | SmartMax Software | SnapEngage |
Likelihood to Renew | SmartMax Software No answers on this topic | SnapEngage |
Support Rating | SmartMax Software | SnapEngage |
Alternatives Considered | SmartMax Software | SnapEngage |
Return on Investment | SmartMax Software | SnapEngage |
ScreenShots | SnapEngage Screenshots |