Chatbox vs. Freshchat
Chatbox vs. Freshchat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Chatbox | N/A | Chatbox is a live chat tool that aims to allow teams to personalize messaging at scale via automation. Chatbox connects an company's existing data and systems with messaging technologies in order to enable results-oriented conversations across texting, chat and social channels. According to the vendor, Chatbox’s Instant Apps are currently being used by Oracle Intelligence Bots platform, and facilitate the use of rich, structured data within messaging flows, to help create on-demand, personalized… | N/A | |
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user |
Chatbox | Freshchat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Chatbox | Freshchat | |
---|---|---|
Top Pros | No answers on this topic |
Chatbox | Freshchat | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chatbox | Freshchat | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.0 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Chatbox | Freshchat | |
---|---|---|
Likelihood to Recommend | Chatbox No answers on this topic | Freshworks Inc |
Pros | Chatbox No answers on this topic | Freshworks Inc |
Cons | Chatbox No answers on this topic | Freshworks Inc |
Likelihood to Renew | Chatbox No answers on this topic | Freshworks Inc |
Usability | Chatbox No answers on this topic | Freshworks Inc |
Support Rating | Chatbox No answers on this topic | Freshworks Inc |
Implementation Rating | Chatbox No answers on this topic | Freshworks Inc |
Alternatives Considered | Chatbox No answers on this topic | Freshworks Inc |
Return on Investment | Chatbox No answers on this topic | Freshworks Inc |
ScreenShots |