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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatfuel

    Score9.9 out of 10
    N/AChatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.

    $15

    per month

    Growave

    Score9.7 out of 10
    Small Businesses (1-50 employees)
    Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

    $9

    per month

    Pricing
    ChatfuelGrowave
    Editions & Modules
    Pro
    $15
    per month
    Free
    Free
    Premium
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ChatfuelGrowave
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChatfuelGrowave
    Considered Both Products
    Chatfuel
    No answer on this topic
    Growave (formerly SocialShopWave)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Best Alternatives
    ChatfuelGrowave
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    No answers on this topic
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    No answers on this topic
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChatfuelGrowave
    Likelihood to Recommend
    9.0
    (3 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.7
    (3 ratings)
    10.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ChatfuelGrowave
    Likelihood to Recommend
    Chatfuel
    Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
    Read full review
    Pros
    Chatfuel
    • Easy to use without experience
    • Cost vs. benefit ratio very good
    • Integrations possible through API
    • Conversion funnels can be created
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    • Support - They respond to emails quickly and professionally.
    • Coding - They are Shopify experts and will also try to find a solution to a request.
    • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
    Read full review
    Cons
    Chatfuel
    • Setting it up is time-consuming.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    • Not really anything there that would necessarily be needed, or that troubled the usage of the app. Of course, there were some "problems" or how I would better describe it "things that needed to be changed" when we first started with the app, but the back office is very easy to use and understand and if there was something, that couldn't be solved there, the customer service was very easy to respond, handle and solve the situation. So that's not really a drawback, because I guess it's a normal thing.
    • The only thing that could be adapted, is that the emails are not multilingual. So it is not possible to translate them even with another translation app. So that's sort of bad for a multilingual shop, but is only a minor drawback.
    Read full review
    Likelihood to Renew
    Chatfuel
    No answers on this topic
    Growave (formerly SocialShopWave)
    Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
    Incentivized
    Read full review
    Usability
    Chatfuel
    No answers on this topic
    Growave (formerly SocialShopWave)
    We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
    Read full review
    Support Rating
    Chatfuel
    I haven't dealt with the support channel, so I cannot provide a full review for this
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
    Incentivized
    Read full review
    Implementation Rating
    Chatfuel
    No answers on this topic
    Growave (formerly SocialShopWave)
    It was easy to do and their support team helped when needed.
    Incentivized
    Read full review
    Alternatives Considered
    Chatfuel
    Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
    Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
    AIVO has no option to create conversation flows if not through keywords.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
    Incentivized
    Read full review
    Return on Investment
    Chatfuel
    • It helped overall with visitor engagement.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    • Consumers truly enjoy the loyalty point program.
    • The App makes it very fluid for easy log in's by the consumer.
    • E-mail Notifications and retention programs are effective.
    Read full review
    ScreenShots

    Growave Screenshots

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