ChatGPT vs. ZoomInfo Chat

ChatGPT

123 Reviews and Ratings

ZoomInfo Chat

47 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ChatGPT	Score 9.0 out of 10	N/A	OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.	N/A
ZoomInfo Chat	Score 9.0 out of 10	N/A	ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.	N/A

Pricing

ChatGPT

ZoomInfo Chat

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
ChatGPT	ZoomInfo Chat
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	ChatGPT	ZoomInfo Chat
Top Pros	No answers on this topic	Pro Easy to use Pro User interface Pro Real time
Top Cons	No answers on this topic	Minus Mobile app Minus No mobile Minus No mobile app

Best Alternatives
	ChatGPT	ZoomInfo Chat
Small Businesses	IBM watsonx Assistant Score 9.0 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Zoom Contact Center Score 9.2 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Conversica Score 9.5 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ChatGPT	ZoomInfo Chat
Likelihood to Recommend	9.0 (2 ratings)	8.9 (27 ratings)
Support Rating	- (0 ratings)	9.6 (8 ratings)

User Testimonials
	ChatGPT	ZoomInfo Chat
Likelihood to Recommend	OpenAI ChatGPT is a outstanding resource for looking for answers to difficult questions for example we were looking for a replacement for a motor in a spa in one of our properties and the website searches were really useless. ChatGPT upon entering the model number of the original motor was able to identify an exact match to a voter that is available and it even included specific recommendations for ensuring an exact fit Bernard Gutnick Cloud Applications Consultant and Actor Read full review	ZoomInfo ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers. Incentivized Verified User Anonymous Read full review
Pros	OpenAI No answers on this topic	ZoomInfo It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well. Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went. They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience. Incentivized Verified User Anonymous Read full review
Cons	OpenAI No answers on this topic	ZoomInfo Getting it to work on my mobile phone was a pain point. I just gave up after a while. More integrations would be nice. Don't get me wrong, what it does, it does well. But the integration options are still limited. Incentivized Verified User Anonymous Read full review
Support Rating	OpenAI No answers on this topic	ZoomInfo As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs! Georgey Jacob Director of Marketing Read full review
Alternatives Considered	OpenAI Siri and Alexa do not even come close Bernard Gutnick Cloud Applications Consultant and Actor Read full review	ZoomInfo As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role. Incentivized Ojas Korde Digital Paid Media Strategist Read full review
Return on Investment	OpenAI No answers on this topic	ZoomInfo It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple. Fabulous chatbot arrangement that expanded our site changes. Incentivized Verified User Anonymous Read full review
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