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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatnels

    N/AN/AN/AN/A

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
    Pricing
    ChatnelsGoogle Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChatnelsGoogle Chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ChatnelsGoogle Chat
    Considered Both Products
    Chatnels Software
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    ChatnelsGoogle Chat
    Project Management
    Comparison of Project Management features of Chatnels and Google Chat
    Feature
    Chatnels
    -
    Ratings
    Google Chat
    8.3
    26 Ratings
    7% above category average
    Task Management00 Ratings8.014 Ratings
    Gantt Charts00 Ratings8.29 Ratings
    Scheduling00 Ratings8.616 Ratings
    Workflow Automation00 Ratings7.412 Ratings
    Mobile Access00 Ratings9.225 Ratings
    Search00 Ratings9.123 Ratings
    Visual planning tools00 Ratings7.713 Ratings
    Communication
    Comparison of Communication features of Chatnels and Google Chat
    Feature
    Chatnels
    -
    Ratings
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Chat00 Ratings9.826 Ratings
    Notifications00 Ratings9.126 Ratings
    Discussions00 Ratings8.824 Ratings
    Surveys00 Ratings9.417 Ratings
    Internal knowledgebase00 Ratings8.915 Ratings
    Integrates with GoToMeeting00 Ratings8.07 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.215 Ratings
    Integrates with Outlook00 Ratings9.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatnels and Google Chat
    Feature
    Chatnels
    -
    Ratings
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Versioning00 Ratings8.817 Ratings
    Video files00 Ratings7.623 Ratings
    Audio files00 Ratings7.922 Ratings
    Document collaboration00 Ratings8.021 Ratings
    Access control00 Ratings9.318 Ratings
    Advanced security features00 Ratings9.419 Ratings
    Integrates with Google Drive00 Ratings8.115 Ratings
    Device sync00 Ratings9.624 Ratings
    Best Alternatives
    ChatnelsGoogle Chat
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChatnelsGoogle Chat
    Likelihood to Recommend
    -
    (0 ratings)
    9.2
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    ChatnelsGoogle Chat
    Likelihood to Recommend
    Chatnels Software
    No answers on this topic
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Pros
    Chatnels Software
    No answers on this topic
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Cons
    Chatnels Software
    No answers on this topic
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Likelihood to Renew
    Chatnels Software
    No answers on this topic
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Usability
    Chatnels Software
    No answers on this topic
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Support Rating
    Chatnels Software
    No answers on this topic
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Alternatives Considered
    Chatnels Software
    No answers on this topic
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Return on Investment
    Chatnels Software
    No answers on this topic
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    ScreenShots