Google Chat

Google Chat

Google Chat

179 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Chat	Score 7.8 out of 10	N/A	Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.	N/A

Pricing

Google Chat

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Google Chat
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Google Chat
Considered Both Products	Google Chat Verified User Employee Chose Google Chat It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach … Incentivized Helpful? SW Scott Weatbrook Sr Cloud Engineer Chose Google Chat Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, … Incentivized Helpful? Verified User Manager Chose Google Chat Google Chat is very user friendly and I think it is using low level memory or ram we can say of system. Means it loads quickly, not taking too much time that other tools Incentivized Helpful? RK Rezwan Karim Business Analyst Chose Google Chat Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat. Incentivized Helpful? Verified User Consultant Chose Google Chat For the above platforms, it is always intended for the larger audience when your business communication has a limited stack you prefer choosing the best and simple communication platform rather than spending on a platform that charges per license. AS we need simple secure and … Incentivized Helpful? AS Anton Smyslov Manager Chose Google Chat The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might … Incentivized Helpful? Anurag Kushwaha Software Engineer Chose Google Chat I use it because of it is already available into the google gmail so for using this I do not have to install any external software for this which can take the storage of my device for installation. The other software was taking much data in comparison to the Google Chat. Helpful? Verified User Professional Chose Google Chat You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online. Helpful? Ryan Mays Division Manager Chose Google Chat Our organization uses the entire Google Suite of products, so the integration with Google Drive and especially Gmail made this decision a "no brainer". In canvassing most of our employees, many of them had more experience using this product as opposed to Skype, and the … Incentivized Helpful? Rishi Pal Deputy Manager at Centre of Innovation & Technology Chose Google Chat Switched from Telegram to Google chat as it is more professional and it's integration with other google app is excellent Helpful? carlos ibarra Director Operaciones Chose Google Chat Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will … Incentivized Helpful? MM Mohd Mohsin Human Resources Business Specialist Chose Google Chat Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work … Incentivized Helpful? Verified User Engineer Chose Google Chat [Google Hangouts Chat] is low cost, easy to use, and built into most Android smartphones. Helpful? MM Michael Martz Owner Chose Google Chat I don't use Teams internally so as an outside user I find Google Chat easier to use and integrate into our overall software. Incentivized Helpful? Verified User Account Manager Chose Google Chat Compared to major products, I would say Google Hangouts Chat is very effective, affordable and resourceful. The ease of integration with other Google products makes it even better. Incentivized Helpful? Verified User Employee Chose Google Chat Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category. Incentivized Helpful? VA Vianne Marie Abulucion Agent Chose Google Chat For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say … Incentivized Helpful? Verified User Analyst Chose Google Chat Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we … Incentivized Helpful? Verified User Team Lead Chose Google Chat It integrates much easier. Incentivized Helpful? Sizwe Mlotshwa, CSAE IT Technician and Security Analyst Chose Google Chat Since Google Hangouts Chat comes integrated with G-suite, it just works without any adjustments to our organization's workflows. Other products fail on that front and therefore are not encouraged to be used. Incentivized Helpful? Verified User Engineer Chose Google Chat Hangouts was buggy and had frequent crashes, but Hangouts Chat has no such issues so far. Incentivized Helpful? Kristi R-C, CTS, CQT Electrician/Props/Wardrobe/Makeup Artist/Wigs Chose Google Chat Schools, in my area at least, are not being allowed to use Zoom because of incidences of security breaches known as "Zoom bombs," so the schools here chose to use Google Hangouts Chat. That means if I want to talk to the kids or the teachers, I need to use Google Hangouts Chat. Incentivized Helpful? Verified User C-Level Executive Chose Google Chat Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one … Incentivized Helpful?

Features

Google Chat

Project Management

Comparison of Project Management features of Product A and Product B
	Google Chat 8.4 26 Ratings 8% above category average
Task Management	8.014 Ratings
Gantt Charts	8.39 Ratings
Scheduling	8.716 Ratings
Workflow Automation	7.512 Ratings
Mobile Access	9.325 Ratings
Search	9.123 Ratings
Visual planning tools	7.613 Ratings

Communication

Comparison of Communication features of Product A and Product B
	Google Chat 8.9 26 Ratings 11% above category average
Chat	9.826 Ratings
Notifications	9.326 Ratings
Discussions	8.724 Ratings
Surveys	9.217 Ratings
Internal knowledgebase	9.015 Ratings
Integrates with GoToMeeting	8.07 Ratings
Integrates with Gmail and Google Hangouts	8.215 Ratings
Integrates with Outlook	9.06 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Google Chat 8.7 26 Ratings 8% above category average
Versioning	8.817 Ratings
Video files	7.723 Ratings
Audio files	8.022 Ratings
Document collaboration	8.421 Ratings
Access control	9.318 Ratings
Advanced security features	9.519 Ratings
Integrates with Google Drive	8.115 Ratings
Device sync	9.624 Ratings

Best Alternatives
	Google Chat
Small Businesses	Stackby Score 9.0 out of 10
Medium-sized Companies	Troop Messenger Score 9.8 out of 10
Enterprises	HCL Connections Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	Google Chat
Likelihood to Recommend	9.1 (26 ratings)
Likelihood to Renew	8.0 (2 ratings)
Usability	9.0 (9 ratings)
Support Rating	7.3 (3 ratings)

User Testimonials
	Google Chat
Likelihood to Recommend	Google It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account. Incentivized Verified User Anonymous Read full review
Pros	Google When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation. Scheduling a meeting with someone is very easy on Google Chat. We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything. Incentivized RK Rezwan Karim Business Analyst Read full review
Cons	Google Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it. It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun. With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Google The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat. Verified User Anonymous Read full review
Usability	Google As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way Incentivized Verified User Anonymous Read full review
Support Rating	Google I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway. Incentivized Kristi R-C, CTS, CQT Electrician/Props/Wardrobe/Makeup Artist/Wigs Read full review
Alternatives Considered	Google Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up. Incentivized SW Scott Weatbrook Sr Cloud Engineer Read full review
Return on Investment	Google In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it. I hope we can make it on our own choice of colors to heightened workers vibe It is connected to your email Incentivized VA Vianne Marie Abulucion Agent Read full review
ScreenShots