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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatter (discontinued)

    Score9.3 out of 10
    N/AChatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A

    Google Meet

    Score8.4 out of 10
    N/AGoogle Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

    $6

    per month

    Pricing
    Chatter (discontinued)Google Meet
    Editions & Modules
    No answers on this topic
    Google Workspace - Business Starter
    $6
    per month
    Google Workspace - Business Standard
    $12
    per month
    Google Workspace - Business Plus
    $18
    per month
    Offerings
    Pricing Offerings
    Chatter (discontinued)Google Meet
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chatter (discontinued)Google Meet
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    97%
    Would buy again
    64 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    98%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    83%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    93%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    98%
    Implementation went as expected
    55 Answers
    Features
    Chatter (discontinued)Google Meet
    Project Management
    Comparison of Project Management features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    8.3
    52 Ratings
    7% above category average
    Google Meet
    -
    Ratings
    Task Management8.836 Ratings00 Ratings
    Gantt Charts8.019 Ratings00 Ratings
    Scheduling7.930 Ratings00 Ratings
    Workflow Automation8.932 Ratings00 Ratings
    Mobile Access8.049 Ratings00 Ratings
    Search7.944 Ratings00 Ratings
    Visual planning tools8.833 Ratings00 Ratings
    Communication
    Comparison of Communication features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    8.4
    54 Ratings
    5% above category average
    Google Meet
    -
    Ratings
    Chat9.050 Ratings00 Ratings
    Notifications7.153 Ratings00 Ratings
    Discussions8.151 Ratings00 Ratings
    Surveys8.034 Ratings00 Ratings
    Internal knowledgebase8.036 Ratings00 Ratings
    Integrates with GoToMeeting9.013 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.920 Ratings00 Ratings
    Integrates with Outlook9.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    8.5
    48 Ratings
    5% above category average
    Google Meet
    -
    Ratings
    Versioning8.828 Ratings00 Ratings
    Video files8.833 Ratings00 Ratings
    Audio files7.930 Ratings00 Ratings
    Document collaboration8.941 Ratings00 Ratings
    Access control8.034 Ratings00 Ratings
    Advanced security features8.929 Ratings00 Ratings
    Integrates with Google Drive9.018 Ratings00 Ratings
    Device sync8.027 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    -
    Ratings
    Google Meet
    8.8
    60 Ratings
    11% above category average
    High quality audio00 Ratings8.760 Ratings
    High quality video00 Ratings8.460 Ratings
    Low bandwidth requirements00 Ratings8.943 Ratings
    Mobile support00 Ratings9.354 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    -
    Ratings
    Google Meet
    8.9
    60 Ratings
    11% above category average
    Desktop sharing00 Ratings8.660 Ratings
    Whiteboards00 Ratings9.240 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    -
    Ratings
    Google Meet
    8.5
    58 Ratings
    4% above category average
    Calendar integration00 Ratings9.557 Ratings
    Meeting initiation00 Ratings8.857 Ratings
    Integrates with social media00 Ratings6.325 Ratings
    Record meetings / events00 Ratings8.946 Ratings
    Slideshows00 Ratings8.847 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    -
    Ratings
    Google Meet
    8.4
    57 Ratings
    4% above category average
    Live chat00 Ratings8.855 Ratings
    Audience polling00 Ratings8.037 Ratings
    Q&A00 Ratings8.439 Ratings
    Online Events Security
    Comparison of Online Events Security features of Chatter (discontinued) and Google Meet
    Feature
    Chatter (discontinued)
    -
    Ratings
    Google Meet
    9.2
    50 Ratings
    13% above category average
    User authentication00 Ratings9.547 Ratings
    Participant roles & permissions00 Ratings9.145 Ratings
    Confidential attendee list00 Ratings8.936 Ratings
    Best Alternatives
    Chatter (discontinued)Google Meet
    Small Businesses
    Flock
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatter (discontinued)Google Meet
    Likelihood to Recommend
    9.0
    (56 ratings)
    9.2
    (65 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    7.0
    (6 ratings)
    Usability
    7.3
    (7 ratings)
    9.0
    (24 ratings)
    Support Rating
    7.6
    (27 ratings)
    9.8
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.6
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Chatter (discontinued)Google Meet
    Likelihood to Recommend
    Discontinued Products
    [Chatter] is the tool that makes our relations
    stronger. It provides advanced ways of communication. I have trained my many
    team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
    customers. It will surely enhance the productivity of your organization.
    Incentivized
    Read full review
    Google
    Well suited for both our workplace and virtual meetings, especially when people are not in one place. It is also more appropriate with audio, visual, and captions. It is also more appropriate to send a recording to your drive for reference on parts that a host may not have captured.
    Read full review
    Pros
    Discontinued Products
    • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
    • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
    • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
    Incentivized
    Read full review
    Google
    • It allows multiple people to join in a meeting.
    • The admin can change the role and make anyone as admin of the current session.
    • Even if the meeting gets disconnected due to network in the admin's side error still it remains running on the user's side.
    • Multiple people can share screen together at the same time.
    • The admin can make the meeting open to all so that every time someone joins the admin does not have to allow them one by one. Once it's open, all can join without permission of the admin.
    Read full review
    Cons
    Discontinued Products
    • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
    • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
    • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
    • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
    • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
    • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
    Incentivized
    Read full review
    Google
    • One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
    Incentivized
    Read full review
    Google
    This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
    Read full review
    Usability
    Discontinued Products
    It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
    Incentivized
    Read full review
    Google
    Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
    Incentivized
    Read full review
    Google
    Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
    Incentivized
    Read full review
    Google
    I use Microsoft Teams, but obviously Google Meet is much better than that because there are some challenges which I see as part of this. One of the main pros that I see here is that in Google Meet, whenever you have all those recordings as part of the Google Suite, you have those recordings stored in Google types. So that's the same Google product and everything stays in the same thing.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Google
    I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
    Read full review
    Professional Services
    Discontinued Products
    No answers on this topic
    Google
    This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
    Read full review
    Return on Investment
    Discontinued Products
    • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
    • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
    • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
    Incentivized
    Read full review
    Google
    • It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.
    Incentivized
    Read full review
    ScreenShots