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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatter (discontinued)

    Score9.3 out of 10
    N/AChatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A

    Livestorm

    Score8.6 out of 10
    N/AFrench company Livestorm offers their webinar platform which integrates with many other enterprise applications via Zapier and features polling, session recording and sharing, and webinar data collection and tracking.

    $0

    A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.

    Pricing
    Chatter (discontinued)Livestorm
    Editions & Modules
    No answers on this topic
    Webinar Basic
    $0.00
    A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
    Meet Basic
    $0.00
    Limited Instant and Scheduled Meetings for up to four participants
    Meet Premium
    $31.00
    Full features for Instant and Scheduled Meetings.
    Webinar Premium
    $99.00
    A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
    Enterprise
    Contact sales
    An enterprise-grade experience with premium service.
    Offerings
    Pricing Offerings
    Chatter (discontinued)Livestorm
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chatter (discontinued)Livestorm
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Livestorm
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    Chatter (discontinued)Livestorm
    Project Management
    Comparison of Project Management features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    8.3
    52 Ratings
    7% above category average
    Livestorm
    -
    Ratings
    Task Management8.836 Ratings00 Ratings
    Gantt Charts8.019 Ratings00 Ratings
    Scheduling7.930 Ratings00 Ratings
    Workflow Automation8.932 Ratings00 Ratings
    Mobile Access8.049 Ratings00 Ratings
    Search7.944 Ratings00 Ratings
    Visual planning tools8.833 Ratings00 Ratings
    Communication
    Comparison of Communication features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    8.4
    54 Ratings
    5% above category average
    Livestorm
    -
    Ratings
    Chat9.050 Ratings00 Ratings
    Notifications7.153 Ratings00 Ratings
    Discussions8.151 Ratings00 Ratings
    Surveys8.034 Ratings00 Ratings
    Internal knowledgebase8.036 Ratings00 Ratings
    Integrates with GoToMeeting9.013 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.920 Ratings00 Ratings
    Integrates with Outlook9.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    8.5
    48 Ratings
    5% above category average
    Livestorm
    -
    Ratings
    Versioning8.828 Ratings00 Ratings
    Video files8.833 Ratings00 Ratings
    Audio files7.930 Ratings00 Ratings
    Document collaboration8.941 Ratings00 Ratings
    Access control8.034 Ratings00 Ratings
    Advanced security features8.929 Ratings00 Ratings
    Integrates with Google Drive9.018 Ratings00 Ratings
    Device sync8.027 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    26% above category average
    Dashboards00 Ratings10.02 Ratings
    Data exportability00 Ratings10.03 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    -
    Ratings
    Livestorm
    9.5
    3 Ratings
    15% above category average
    High quality audio00 Ratings9.03 Ratings
    Mobile support00 Ratings10.02 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    -
    Ratings
    Livestorm
    9.4
    3 Ratings
    14% above category average
    Calendar integration00 Ratings10.02 Ratings
    Record meetings / events00 Ratings7.53 Ratings
    Slideshows00 Ratings10.02 Ratings
    Event registration00 Ratings10.03 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    17% above category average
    Audience polling00 Ratings10.03 Ratings
    Q&A00 Ratings10.03 Ratings
    Online Events Security
    Comparison of Online Events Security features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    18% above category average
    Participant roles & permissions00 Ratings10.03 Ratings
    Confidential attendee list00 Ratings10.03 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Chatter (discontinued) and Livestorm
    Feature
    Chatter (discontinued)
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    23% above category average
    Branding options00 Ratings10.03 Ratings
    Integration to Marketing Automation00 Ratings10.03 Ratings
    Best Alternatives
    Chatter (discontinued)Livestorm
    Small Businesses
    Flock
    Score9.5 out of 10
    GoTo Webinar
    Score8.7 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatter (discontinued)Livestorm
    Likelihood to Recommend
    9.0
    (56 ratings)
    9.5
    (3 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (7 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.6
    (27 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Chatter (discontinued)Livestorm
    Likelihood to Recommend
    Discontinued Products
    [Chatter] is the tool that makes our relations
    stronger. It provides advanced ways of communication. I have trained my many
    team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
    customers. It will surely enhance the productivity of your organization.
    Incentivized
    Read full review
    Livestorm
    Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
    • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
    • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
    Incentivized
    Read full review
    Livestorm
    • Very intuitive to use and easy to customize.
    • Excellent customer service.
    • Lots of good data for analytics.
    • Participants do not need to download anything.
    • Feedback and recommendations are acted on.
    • Easy to logistical information on registrants and attendees.
    • Supports integrations.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
    • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
    • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
    • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
    • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
    • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
    Incentivized
    Read full review
    Livestorm
    • It would be helpful to have higher quality replays
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
    Incentivized
    Read full review
    Livestorm
    No answers on this topic
    Usability
    Discontinued Products
    It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
    Incentivized
    Read full review
    Livestorm
    Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
    Incentivized
    Read full review
    Livestorm
    The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
    Incentivized
    Read full review
    Livestorm
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
    • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
    • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
    Incentivized
    Read full review
    Livestorm
    • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
    Incentivized
    Read full review
    ScreenShots

    Livestorm Screenshots

    Screenshot of Access complete analytics in a built-in dashboard.Screenshot of Learn more about attendees with detailed participation reports.Screenshot of Engage with your audience in real-time with questions, chats, and polls.