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Chatter (discontinued) vs. OnBoard Board Management Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatter (discontinued)

    Score9.3 out of 10
    N/AChatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A

    OnBoard Board Management Software

    Score9.7 out of 10
    N/AOnBoard consolidates agendas, materials, minutes, votes, approvals, and actions into a secure record. The solution eliminates PDF dependency and version sprawl to support faster director preparation and confident leadership decisions. Preparation time is reduced as all members access a unified board book, view draft changes, and enter meetings with current information. The AI Suite converts long board books into clear briefs by drafting minutes, summarizing packets,…N/A
    Pricing
    Chatter (discontinued)OnBoard Board Management Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chatter (discontinued)OnBoard Board Management Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Chatter (discontinued)OnBoard Board Management Software
    Considered Both Products
    Discontinued Products
    No answer on this topic
    OnBoard
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    15 Answers
    Features
    Chatter (discontinued)OnBoard Board Management Software
    Project Management
    Comparison of Project Management features of Chatter (discontinued) and OnBoard Board Management Software
    Feature
    Chatter (discontinued)
    8.3
    52 Ratings
    7% above category average
    OnBoard Board Management Software
    -
    Ratings
    Task Management8.836 Ratings00 Ratings
    Gantt Charts8.019 Ratings00 Ratings
    Scheduling7.930 Ratings00 Ratings
    Workflow Automation8.932 Ratings00 Ratings
    Mobile Access8.049 Ratings00 Ratings
    Search7.944 Ratings00 Ratings
    Visual planning tools8.833 Ratings00 Ratings
    Communication
    Comparison of Communication features of Chatter (discontinued) and OnBoard Board Management Software
    Feature
    Chatter (discontinued)
    8.4
    54 Ratings
    6% above category average
    OnBoard Board Management Software
    -
    Ratings
    Chat9.050 Ratings00 Ratings
    Notifications7.153 Ratings00 Ratings
    Discussions8.151 Ratings00 Ratings
    Surveys8.034 Ratings00 Ratings
    Internal knowledgebase8.036 Ratings00 Ratings
    Integrates with GoToMeeting9.013 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.920 Ratings00 Ratings
    Integrates with Outlook9.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatter (discontinued) and OnBoard Board Management Software
    Feature
    Chatter (discontinued)
    8.5
    48 Ratings
    6% above category average
    OnBoard Board Management Software
    -
    Ratings
    Versioning8.828 Ratings00 Ratings
    Video files8.833 Ratings00 Ratings
    Audio files7.930 Ratings00 Ratings
    Document collaboration8.941 Ratings00 Ratings
    Access control8.034 Ratings00 Ratings
    Advanced security features8.929 Ratings00 Ratings
    Integrates with Google Drive9.018 Ratings00 Ratings
    Device sync8.027 Ratings00 Ratings
    Best Alternatives
    Chatter (discontinued)OnBoard Board Management Software
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatter (discontinued)OnBoard Board Management Software
    Likelihood to Recommend
    9.0
    (56 ratings)
    9.7
    (16 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    9.4
    (3 ratings)
    Usability
    7.3
    (7 ratings)
    9.2
    (6 ratings)
    Support Rating
    7.6
    (27 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Chatter (discontinued)OnBoard Board Management Software
    Likelihood to Recommend
    Discontinued Products
    [Chatter] is the tool that makes our relations
    stronger. It provides advanced ways of communication. I have trained my many
    team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
    customers. It will surely enhance the productivity of your organization.
    Incentivized
    Read full review
    OnBoard
    OnBoard is an adaptable platform that could be used for most meetings. It works perfectly to build an agenda and packet for board and committee meetings. It allows for easy RSVP to ensure a quorum at meetings. All users are able to easily view the packet and can even make notations of points they want to discuss during the meeting. OnBoard doesn't work well for detailed documents such as spreadsheets. Our company has a strategic plan and we cannot use OnBoard for that committee meeting. The size of the spreadsheet simply doesn't function well within OnBoard and isn't easily navigable. The same is true of certain financial spreadsheets.
    Read full review
    Pros
    Discontinued Products
    • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
    • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
    • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
    Incentivized
    Read full review
    OnBoard
    • Secure board materials - the administrator can control what board members see what materials.
    • Contact information - email and mailing addresses are readily available.
    • Board terms - term lengths for every board member is tracked through the system.
    • Meeting feedback - simple surveys are sent immediately after a meeting to get feedback from meeting attendees for future planning.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
    • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
    • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
    • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
    • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
    • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
    Incentivized
    Read full review
    OnBoard
    • Currently, you cannot block an entire group from a topic; you need to block attendees individually.
    • it would be nice to indent a section by using tabbing.
    • the added button for "save changes" in each section tends to slow down progress; edits used to be saved automatically and tended to be faster.
    Read full review
    Likelihood to Renew
    Discontinued Products
    Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
    Incentivized
    Read full review
    OnBoard
    I couldn't imagine us doing our business without OnBoard [Board Management]. It has become the way we communicate with our Board and run our meetings. Frankly, I have no desire to go back even when we are meeting in person to paper binders for each board member. It truly has been a blessing coming out of COVID for us.
    Read full review
    Usability
    Discontinued Products
    It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
    Incentivized
    Read full review
    OnBoard
    OnBoard Board Management Software appears to be very user friendly. The layout allows for easy access to a number of areas via the left side of the page. Admins are able to customized the main page so that the most vital information is available to users when they log in. Setting permissions is easy.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
    Incentivized
    Read full review
    OnBoard
    I haven't needed to contact OnBoard customer support many times because it's user-friendly and functions as it's supposed to/sold. On the occasions I've contacted customer support, they have promptly answered the phone or my email. In one instance, a board member couldn't access OnBoard prior to a board meeting and customer support was able to resolve the issue in the 10 minutes prior to the meeting. In another instance, a board member wasn't able to get the system to recognize all answers to a completed survey which prevented a compilation of results. Customer support viewed the member's screen and ran an error log to figure out the issue.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    OnBoard
    Implementation was easy and I was able to do it alone without OnBoard customer support, although customer support assistance was offered and available. The platform is very user-friendly and doesn't require assistance to implement in my opinion. The biggest hurdle is getting invitees to access the invitation email and set up their login.
    Read full review
    Alternatives Considered
    Discontinued Products
    Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
    Incentivized
    Read full review
    OnBoard
    OnBoard is more user-friendly. It is very easy to navigate from an administrator's standpoint as well as for the end-user. I received compliments on a regular basis from our board members and how grateful they are that it is so easy to use. They also love having the Resources where all of our important documents are located. Other tools that I have used were very clunky and hard to navigate and the cost was greater higher.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
    • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
    • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
    Incentivized
    Read full review
    OnBoard
    • It's helped maintain board and committee involvement in the nonprofit since the start of COVID
    • It has allowed our meetings to go virtual with little effect on workflow
    • It allows us to better track needed association materials than we have in the past
    Incentivized
    Read full review
    ScreenShots

    OnBoard Board Management Software Screenshots

    Screenshot of OnBoard's Action OptionsScreenshot of AI Minutes Powered by OnBoard AIScreenshot of OnBoard's In-App MessengerScreenshot of OnBoard's Meeting CalendarScreenshot of OnBoard's Meeting ViewScreenshot of AI Book Powered by OnBoard AI