Glad We Got OnBoard!

We transitioned to electronic Board of Trustees meetings with OnBoard in October 2014. Prior to this, the Board materials were hard copy notebooks, which took hours, or even days to copy, collate, and assemble. Using OnBoard has cut that time drastically since the same amount of materials can be uploaded in an hour or less. And because the Board materials reside on the OnBoard server, our trustees can access the materials on any device from any location. The software is intuitive and user-friendly for both the end-user and the administrator. As the administrator, I appreciate that any last-minute changes to the materials can be made effortlessly, and the attendees to the meeting have the update as soon as it is uploaded. Support materials on the OnBoard Web site are plentiful, and technical support is very responsive. I highly recommend OnBoard Board Management Software.

No, we did not purchase premium support. We were given initial online training with the software, and didn't think we needed to purchase addition support beyond the usual.

Yes. About 90 minutes before my Board of Trustees meeting, I could not log into OnBoard, and my IT department determined the problem was on OnBoard's end. I contacted my sales rep via email with an urgent message. Within 30 minutes the problem had been resolved and the meeting went on without a hitch. Responsive tech support is invaluable.