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Check Point Quantum Firewalls and Security Gateways vs. LogMeIn Rescue

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quantum Firewalls and Security Gateways

    Score9.1 out of 10
    N/AThe Check Point Quantum Security Gateway Next Generation Firewall is a tiered firewall product. The base model includes the core firewall services, and can be upgraded to include anti-bot/virus/spam and sandboxing capabilities.

    $26,400

    starting list price for Quantum Force 9100 Base Configuration

    LogMeIn Rescue

    Score8.2 out of 10
    N/ALogMeIn Rescue is an enterprise remote support solution that provides IT helpdesks and customer support organizations with the ability to remotely access, diagnose, and resolve issues across endpoint devices. The platform includes in-session diagnostic tools, security controls, and workflow configuration features. The solution is utilized by IT help desks, global enterprises, Business Process Outsourcers (BPOs), and Managed Service Providers (MSPs). It is designed to support…

    $149

    per month

    Pricing
    Quantum Firewalls and Security GatewaysLogMeIn Rescue
    Editions & Modules
    No answers on this topic
    Remote Device Support
    $149
    per month per seat
    Rescue Enterprise
    Contact Us
    Offerings
    Pricing Offerings
    Quantum Firewalls and Security GatewaysLogMeIn Rescue
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing. Contact sales for Enterprise pricing.
    More Pricing Information
    Community Pulse
    Quantum Firewalls and Security GatewaysLogMeIn Rescue
    Considered Both Products
    Check Point Software Technologies
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    92%
    Would buy again
    146 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    120 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    92 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    106 Answers
    Features
    Quantum Firewalls and Security GatewaysLogMeIn Rescue
    Firewall
    Comparison of Firewall features of Check Point Quantum Firewalls and Security Gateways and LogMeIn Rescue
    Feature
    Check Point Quantum Firewalls and Security Gateways
    8.8
    5 Ratings
    3% above category average
    LogMeIn Rescue
    -
    Ratings
    Identification Technologies9.04 Ratings00 Ratings
    Visualization Tools9.23 Ratings00 Ratings
    Content Inspection9.65 Ratings00 Ratings
    Policy-based Controls9.05 Ratings00 Ratings
    Active Directory and LDAP8.44 Ratings00 Ratings
    Firewall Management Console8.45 Ratings00 Ratings
    Reporting and Logging7.85 Ratings00 Ratings
    VPN8.85 Ratings00 Ratings
    High Availability8.85 Ratings00 Ratings
    Stateful Inspection10.05 Ratings00 Ratings
    Proxy Server8.04 Ratings00 Ratings
    Security
    Comparison of Security features of Check Point Quantum Firewalls and Security Gateways and LogMeIn Rescue
    Feature
    Check Point Quantum Firewalls and Security Gateways
    -
    Ratings
    LogMeIn Rescue
    9.4
    4 Ratings
    7% above category average
    Role-based user permissions00 Ratings9.44 Ratings
    Remote Administration
    Comparison of Remote Administration features of Check Point Quantum Firewalls and Security Gateways and LogMeIn Rescue
    Feature
    Check Point Quantum Firewalls and Security Gateways
    -
    Ratings
    LogMeIn Rescue
    8.4
    209 Ratings
    2% below category average
    File transfer00 Ratings8.6188 Ratings
    Instant message00 Ratings8.1128 Ratings
    Access to sleeping/powered-off computers00 Ratings9.363 Ratings
    Session record00 Ratings8.6144 Ratings
    Annotations00 Ratings8.666 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Check Point Quantum Firewalls and Security Gateways and LogMeIn Rescue
    Feature
    Check Point Quantum Firewalls and Security Gateways
    -
    Ratings
    LogMeIn Rescue
    8.4
    2 Ratings
    4% above category average
    Third-party software integrations00 Ratings8.42 Ratings
    Remote Access
    Comparison of Remote Access features of Check Point Quantum Firewalls and Security Gateways and LogMeIn Rescue
    Feature
    Check Point Quantum Firewalls and Security Gateways
    -
    Ratings
    LogMeIn Rescue
    8.6
    6 Ratings
    5% above category average
    Attended device access00 Ratings8.66 Ratings
    Unattended device access00 Ratings7.62 Ratings
    Virtual device access00 Ratings9.11 Ratings
    Multiple-display support00 Ratings8.44 Ratings
    Multiple concurrent sessions00 Ratings9.14 Ratings
    Best Alternatives
    Quantum Firewalls and Security GatewaysLogMeIn Rescue
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    TeamViewer
    Score8.6 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Quantum Firewalls and Security GatewaysLogMeIn Rescue
    Likelihood to Recommend
    9.4
    (7 ratings)
    7.9
    (228 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (23 ratings)
    Usability
    9.0
    (2 ratings)
    8.3
    (81 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.1
    (39 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Quantum Firewalls and Security GatewaysLogMeIn Rescue
    Likelihood to Recommend
    Check Point Software Technologies
    1) For huge DC environments and complex networks 2) Where clients were consistent up-time like FSI and healthcare 3) Application-aware client req. and preventing day 0 cyber attacks. 4) Securing East-West traffic, hyper-scaling capabilities 5)Some advantages - Best Security meets Ultimate Hardware and SandBlast Zero Day Protection out of the box, Modular hardware 6) High Performance CPUs
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn is extremely appopriate when you have to perform something remotely or mutltask and perform work from your location. It gives you the ability to almost be at the site and perform work. While LogMeIn is an excellent toolkit. It can not always save the day. Sometimes it is more efficient to be on site to perform hardware upgrades, multiple software upgrades, technology refresehes and or have someone send you their hardware for rescue and repair as it is too messed up to fix and or perform the tasks remotely. However if you win 60 percent of the time - it's still a great benefit
    Incentivized
    Read full review
    Pros
    Check Point Software Technologies
    • SSL inspection provides more effective mitigation of threat and data leakage with the ability to inspect and analyze encrypted traffic.
    • Threat emulation and extraction provides protection against zero-day threats without compromising the data of infected files.
    • 'Office mode' VPN provides a seamless connected experience for remotely connected individuals.
    • Application control features provide granular restrictions to the type of application traffic than can pass through the network.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • To be able to connect through email or through the website.
    • To be able to remotely control our client's computers.
    • To be able to see what is on our clients' screens after a remote session has been established.
    • To be able to chat with our clients through both the web and the desktop app versions in case we get disconnected.
    Incentivized
    Read full review
    Cons
    Check Point Software Technologies
    • HTTPS Inspection -- The firewall has troubles re-packaging the packet in a way that some websites are able to interpret correctly
    • Support -- Even getting support directly from Check Point isn't the easiest of experiences. They are more concerned about how fast they can close a ticket out, rather than fixing the problem.
    • Custom reports -- Custom reporting is extremely limited
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • By default it would be good to have clipboard sync enabled - disabled instead. So difficult when copying from my computer doesn’t work because of an agent sharing the connection and it will not let us copy information into the client’s computer.
    • Copying into excel is difficult. It will deselect things that you have highlighted when copying.
    • Would be nice to make the hierarchy easier when sharing files between clients and us.
    • Logging into certain environments can be challenging and require customers to be fairly techy to be able to understand how to get logged into client’s computers.
    • Sometimes login is pretty unstable on certain internet connections even though they are fine when they use team viewer with their IT.
    Incentivized
    Read full review
    Likelihood to Renew
    Check Point Software Technologies
    No answers on this topic
    GoTo formerly LogMeIn
    Since we have not had anything other than a couple minor hiccups with LogMeIn Rescue and due to the overwhelming success we have had in implementing as well as utilizing LogMeIn Rescue, I cannot see any reason why would consider looking elsewhere. Overall, we have been highly satisfied with LogMeIn Rescue and have no intentions of making a switch.
    Incentivized
    Read full review
    Usability
    Check Point Software Technologies
    Operational efficiency is very high compare to all other vendors.TAC Support is good
    Read full review
    GoTo formerly LogMeIn
    Sometimes connecting with a PIN has a delay that confuses users. If there is a way to minimize the delay, that would be ideal. If the user's individual account does have administrator permissions, the user has to click on elevated prompts even if administrator credentials are on hand. Yes, except if the user's individual account does not have administrator permissions. I have never gotten the option to input the admin credentials and start as system server to work across hundreds of sessions. I absolutely dread using LogMeIn Rescue during this type of scenario and may even need to use an alternative temporarily. Frequently clashes with users' security software. Otherwise, I love the application.
    Incentivized
    Read full review
    Reliability and Availability
    Check Point Software Technologies
    No answers on this topic
    GoTo formerly LogMeIn
    Log me in has never failed me
    Incentivized
    Read full review
    Performance
    Check Point Software Technologies
    No answers on this topic
    GoTo formerly LogMeIn
    no complaints
    Incentivized
    Read full review
    Support Rating
    Check Point Software Technologies
    Check Point has a variety of support options that can be used to optimize your investment in the product. Companies with a larger information security and certified checkpoint engineer employee base can benefit from a standard SLA, while companies with a smaller security engineering footprint or more critical implementations can opt for premium, elite or diamond packages that even include the ability to provide on-site engineers for major security incidents. Check Point PRO support also provides the ability to outsource maintenance concerns by automating case creation and follow up when application components fail.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    We have never had to access support because the software has always worked as expected. It is great to have a software vendor from whom we know we will have no issue with glitches or incompatibility. We do know, however, that if we did have an issue, we would have our issue resolved quickly.
    Incentivized
    Read full review
    Implementation Rating
    Check Point Software Technologies
    No answers on this topic
    GoTo formerly LogMeIn
    Make sure you have your LogMeIn Rescue account sign-in details handy when installing on multiple support systems.
    Incentivized
    Read full review
    Alternatives Considered
    Check Point Software Technologies
    In a heterogeneous environment, we wanted to keep multiple vendors for multiple purposes. CP was found very good in handling basic Next generation firewalls features along with handling of VPNs.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I haven’t reviewed other platforms like LogMeIn Rescue because I am not aware of any alternative tools available to us for assisting clients and performing troubleshooting. Additionally, LogMeIn Rescue is the first tool I have used that allows me to view a client’s screen, which is why I am unable to compare it with others.
    Incentivized
    Read full review
    Scalability
    Check Point Software Technologies
    No answers on this topic
    GoTo formerly LogMeIn
    it's perfect
    Incentivized
    Read full review
    Return on Investment
    Check Point Software Technologies
    • Although there are better alternatives out there, Check Point delivers results for the price we paid for the system.
    • Since implementation, we have not have any major issues with the product, minor issues were resolved in a timely fashion.
    • Check Point currently fulfills our need for an outside facing firewall, when our organization grows larger, we will be looking at higher level enterprise solutions.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • For businesses with small to midsize IT staff, the ability to remotely control devices that are not on-site and occasionally out of state is extremely cost-effective.
    • The speedy response time of LogMeIn Rescue has been very helpful in resolving issues for IT staff.
    • The administrative process has been made more efficient by the ability to remotely log into servers.
    Incentivized
    Read full review
    ScreenShots

    LogMeIn Rescue Screenshots

    Screenshot of Technician Group Configuration - Where users can create technician groups and subgroups with granular agent permissionsScreenshot of The console where repetitive tasks automated by running pre written scripts in the background, without disturbing end usersScreenshot of A smartphone camera being used to troubleshoot offline computers and hardwareScreenshot of Remote control of Macs, PCs and Linux/AndroidScreenshot of Reboot sessions and automationScreenshot of The central dashboard where common mobile device issues on iPhone and Android can be identified and addressed without the need to navigate the end user's device.