Checkout.com vs. PayKickstart

The ease of integration using Checkout.com with Zuora was a main deal breaker for us. It took us less than 1 business day to setup. Our CSM took over almost immediately when setup was completed and provided some potential plans on how we can improve approval ratings. At the same time, Checkout.com constantly introduces new features which is something I've rarely seen from my previous payment processors. Personally, I feel that Checkout.com should be used in any scenario where E-commerce is involved.

Incentivized

ANALYTICS & REPORTING: It lets you gain the insight you need to make informed decisions to improve and grow business. It gives you access to all of your reporting and analytical data. Some of the insights you'll have access to:

1. Transactional Reports
2. Subscription Analytics
3. Performance Reports
4. Event and Activity Logs

Incentivized

• Processing is stable, Checkout is never down, high uptime
• Acquiring and gateway performance is excelled
• Anti-fraud tool is great, has a lot of risk filters and a shadow mode, an easy to use tool
• Amazing merchant support
• Best pricing/fees
• Work with all top acquirers
• Great success rate
• Support both network and gateway tokens
• APIs are easy

Incentivized

• Subscriptions
• Checkout forms
• Dashboard

Incentivized

• It would be great to add a dashboard for tracking the scheme monitoring program.
• Dispute Dashboard - to see how many cases were won/lost. how many cases were won in a month and losses from chargebacks.
• Add the ability to test ML solutions from Checkout.com and custom rules (for example, 10% of the traffic to give ML to compare what is better).

Incentivized

• Better payment plans
• Support Crypto payments with the legal transparency
• Build in A/B testing capability

Incentivized

We have a long term contract and we already have them in our plans for the next 5 years.

Incentivized

In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.

Incentivized

Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.

Incentivized

Support has been excellent. They've been very communicative and informative about plans. And we can see how we can utilise them more going forward for expansion and set a target of alternative markets, which should overall increase our sales. On the regulatory side, we get updated details about changes to regulations.

Incentivized

We are not using only checkout.com; however, while choosing the 2nd provider, we made a choice for Checkout.com because: a. all needed basic features available, b. good pricing, c. developing company, d. teams who ask what the merchant wants and, after that - implement what the merchant wants (that's the most important).

Incentivized

PayKickstart is an established named and has a repute of its own. PayKickstart is powerful and versatile. You can use it for a very simple one time fee checkout. Very easy to setup and compared to other platforms, lets you control the products and get daily insights of our data.

Incentivized

Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.

Incentivized

• Slick user journeys, especially using their 'hosted fields' solution.
• Simple pricing model has meant taking volumes away from other acquirers who seek to boggle
• Time to market has been as little as a third of the time compared to our other acquirers thanks to their slick onboarding process.

Incentivized

• It's been a pivotal tool for growth
• It's helped me predict our monthly recurring revenue
• It's been a critical part of our growth

Incentivized