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Chef Enterprise Automation Stack vs. Microsoft System Center vs. ScienceLogic AI Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chef Enterprise Automation Stack

    Score5 out of 10
    N/AN/A

    $250

    per year

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    Chef Enterprise Automation StackMicrosoft System CenterScienceLogic AI Platform
    Editions & Modules
    Basic
    $250
    per year
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    No answers on this topic
    Offerings
    Pricing Offerings
    Chef Enterprise Automation StackMicrosoft System CenterScienceLogic AI Platform
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    Chef Enterprise Automation StackMicrosoft System CenterScienceLogic AI Platform
    Considered Multiple Products
    Chef Software, acquired by Progress
    No answer on this topic
    Microsoft
    No answer on this topic
    ScienceLogic
    Chose ScienceLogic AI Platform
    I see great potential and infact i do strongly beleive it offers even beter capabilities than the traditional tools out there but again it comes down to how well you have trained us on how to unlock these capabilities. I suggest incentives for techs for providing feedback for …
    Incentivized
    Chose ScienceLogic AI Platform
    SL1 is able to offer way more enhanced monitoring than UIM. We have used UIM for quite a long time and the benefits offered by SL1 are much higher.
    Incentivized
    Chose ScienceLogic AI Platform
    SCOM is on far more better overall level than SL. it covers most of stacks without any problems SCOM only weakness is Network monitoring, but other techn it covers perfectly
    Incentivized
    Chose ScienceLogic AI Platform
    SCOM which we were using has no effective monitoring on netwirk devices. Also major drawback was, it was not auto ticketing, we were ticketing it manually
    Incentivized
    Chose ScienceLogic AI Platform
    Agentless monitoring is the best part of ScienceLogic SL1 monitoring, which is asked for by all the customers. UI is good and easy to handle. Port status from ScienceLogic SL1 collectors is easy even with bulk servers. The overall product is good for basic INFRA monitoring. …
    Incentivized
    Chose ScienceLogic AI Platform
    SL1 was selected by our solution architects and I was not involved during the selection process. But during implementation and configuration, I realized that the tool is easy to use because of its discovery feature. Also, it is flexible in use and we are able to create our own …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    31 Answers
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    33 Answers
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    31 Answers
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    21 Answers
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    28 Answers
    81%
    Implementation went as expected
    58 Answers
    Features
    Chef Enterprise Automation StackMicrosoft System CenterScienceLogic AI Platform
    AIOps Features
    Comparison of AIOps Features features of Chef Enterprise Automation Stack and Microsoft System Center and ScienceLogic AI Platform
    Feature
    Chef Enterprise Automation Stack
    -
    Ratings
    Microsoft System Center
    -
    Ratings
    ScienceLogic AI Platform
    7.5
    26 Ratings
    2% below category average
    Monitoring and Alerting00 Ratings00 Ratings8.225 Ratings
    Performance Analytics00 Ratings00 Ratings7.726 Ratings
    Incident Management00 Ratings00 Ratings6.626 Ratings
    Service Desk Integration00 Ratings00 Ratings7.525 Ratings
    Root Cause Analysis00 Ratings00 Ratings7.721 Ratings
    Capacity Planning Tool00 Ratings00 Ratings7.222 Ratings
    Configuration and Change Management00 Ratings00 Ratings7.723 Ratings
    Automated Remediation00 Ratings00 Ratings7.620 Ratings
    Collaboration and Communication00 Ratings00 Ratings7.920 Ratings
    Threat Intelligence00 Ratings00 Ratings7.319 Ratings
    Best Alternatives
    Chef Enterprise Automation StackMicrosoft System CenterScienceLogic AI Platform
    Small Businesses
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    No answers on this topic
    Medium-sized Companies
    SolarWinds AppOptics
    Score7.6 out of 10
    No answers on this topic
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    Enterprises
    Splunk AppDynamics
    Score8.5 out of 10
    No answers on this topic
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Chef Enterprise Automation StackMicrosoft System CenterScienceLogic AI Platform
    Likelihood to Recommend
    -
    (0 ratings)
    9.3
    (58 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    8.4
    (24 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (5 ratings)
    9.6
    (15 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (14 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (14 ratings)
    6.5
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.7
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    6.4
    (99 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (15 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (7 ratings)
    User Testimonials
    Chef Enterprise Automation StackMicrosoft System CenterScienceLogic AI Platform
    Likelihood to Recommend
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
    Read full review
    Pros
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    Cons
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    Likelihood to Renew
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
    Read full review
    Usability
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
    Read full review
    Reliability and Availability
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    No answers on this topic
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
    Read full review
    Performance
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    No answers on this topic
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
    Read full review
    Support Rating
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
    Read full review
    In-Person Training
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
    Read full review
    Online Training
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
    Read full review
    Implementation Rating
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
    Read full review
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
    Read full review
    Scalability
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    No answers on this topic
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    Chef Software, acquired by Progress
    No answers on this topic
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
    Read full review
    ScreenShots

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard