Microsoft System Center vs. ScienceLogic SL1

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft System Center
Score 8.3 out of 10
N/A
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
$1,323
per month
ScienceLogic SL1
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
Pricing
Microsoft System CenterScienceLogic SL1
Editions & Modules
Standard Edition
$1323
Datacenter Edition
$3607
No answers on this topic
Offerings
Pricing Offerings
Microsoft System CenterScienceLogic SL1
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
Microsoft System CenterScienceLogic SL1
Considered Both Products
Microsoft System Center

No answer on this topic

ScienceLogic SL1
Chose ScienceLogic SL1
SCOM which we were using has no effective monitoring on netwirk devices. Also major drawback was, it was not auto ticketing, we were ticketing it manually
Chose ScienceLogic SL1
I see great potential and infact i do strongly beleive it offers even beter capabilities than the traditional tools out there but again it comes down to how well you have trained us on how to unlock these capabilities. I suggest incentives for techs for providing feedback for …
Chose ScienceLogic SL1
SL1 is able to offer way more enhanced monitoring than UIM. We have used UIM for quite a long time and the benefits offered by SL1 are much higher.
Chose ScienceLogic SL1
SCOM is on far more better overall level than SL. it covers most of stacks without any problems SCOM only weakness is Network monitoring, but other techn it covers perfectly
Chose ScienceLogic SL1
SL1 was selected by our solution architects and I was not involved during the selection process. But during implementation and configuration, I realized that the tool is easy to use because of its discovery feature. Also, it is flexible in use and we are able to create our own …
Chose ScienceLogic SL1
Agentless monitoring is the best part of ScienceLogic SL1 monitoring, which is asked for by all the customers. UI is good and easy to handle. Port status from ScienceLogic SL1 collectors is easy even with bulk servers. The overall product is good for basic INFRA monitoring. …
Features
Microsoft System CenterScienceLogic SL1
AIOps Features
Comparison of AIOps Features features of Product A and Product B
Microsoft System Center
-
Ratings
ScienceLogic SL1
7.3
26 Ratings
3% below category average
Monitoring and Alerting00 Ratings8.025 Ratings
Performance Analytics00 Ratings7.426 Ratings
Incident Management00 Ratings6.726 Ratings
Service Desk Integration00 Ratings7.225 Ratings
Root Cause Analysis00 Ratings7.321 Ratings
Capacity Planning Tool00 Ratings6.822 Ratings
Configuration and Change Management00 Ratings7.223 Ratings
Automated Remediation00 Ratings7.420 Ratings
Collaboration and Communication00 Ratings7.620 Ratings
Threat Intelligence00 Ratings7.119 Ratings
Best Alternatives
Microsoft System CenterScienceLogic SL1
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies

No answers on this topic

Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises

No answers on this topic

ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft System CenterScienceLogic SL1
Likelihood to Recommend
9.0
(21 ratings)
8.7
(224 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(24 ratings)
Usability
9.0
(2 ratings)
9.7
(15 ratings)
Availability
-
(0 ratings)
9.5
(14 ratings)
Performance
-
(0 ratings)
8.2
(14 ratings)
Support Rating
8.0
(1 ratings)
6.3
(20 ratings)
In-Person Training
-
(0 ratings)
8.6
(6 ratings)
Online Training
-
(0 ratings)
8.0
(8 ratings)
Implementation Rating
-
(0 ratings)
7.9
(97 ratings)
Configurability
-
(0 ratings)
10.0
(7 ratings)
Ease of integration
-
(0 ratings)
8.0
(15 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(7 ratings)
Vendor pre-sale
-
(0 ratings)
8.5
(7 ratings)
User Testimonials
Microsoft System CenterScienceLogic SL1
Likelihood to Recommend
Microsoft
For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
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ScienceLogic
For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
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Pros
Microsoft
  • Allows the grouping of devices by user.
  • Allows controlling updates being deployed to user devices.
  • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
  • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
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ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
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Cons
Microsoft
  • Needs web based storefront for requesting new software
  • Needs ability to manage the packaging work flow better
  • Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
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ScienceLogic
  • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
  • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
  • Create and Open APIs for basic and advanced monitoring data extraction.
  • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
  • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
  • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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Likelihood to Renew
Microsoft
No answers on this topic
ScienceLogic
It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
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Usability
Microsoft
It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
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ScienceLogic
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
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Reliability and Availability
Microsoft
No answers on this topic
ScienceLogic
SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
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Performance
Microsoft
No answers on this topic
ScienceLogic
SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
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Support Rating
Microsoft
If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
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ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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In-Person Training
Microsoft
No answers on this topic
ScienceLogic
It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
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Online Training
Microsoft
No answers on this topic
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Implementation Rating
Microsoft
No answers on this topic
ScienceLogic
Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
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Alternatives Considered
Microsoft
We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
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ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
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Scalability
Microsoft
No answers on this topic
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Return on Investment
Microsoft
  • We have been able to automate our patch management, firmware and other security concerns.
  • We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
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ScienceLogic
  • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
  • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
  • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
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ScreenShots

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview