TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chili Piper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…

    $15

    per month per user

    Doodle

    Score8.5 out of 10
    N/ADoodle is appointment scheduling software from the Swiss company of the same name.

    $15

    per month per seat

    eTermio

    N/AN/AN/A

    $29

    per month

    Pricing
    Chili PiperDoodleeTermio
    Editions & Modules
    Instant Booker
    $15
    per month per user
    Handoff
    $25
    per month per user
    Concierge Inbound Scheduling
    $30
    per month per user
    Distro
    Starting at $20
    per month per user
    Free
    $0
    1 user
    Pro
    $15
    per month per user
    Team
    $19.95
    per month per user
    Enterprise
    Contact Sales
    Basic
    $29
    per month
    Offerings
    Pricing Offerings
    Chili PiperDoodleeTermio
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsOnboarding and Support are included at no additional charge.Discount available for annual billing.—
    More Pricing Information
    Community Pulse
    Chili PiperDoodleeTermio
    Considered Multiple Products
    Chili Piper, Inc.
    No answer on this topic
    Doodle AG
    No answer on this topic
    eTermio
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    91%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    90%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    91%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    89%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    Chili PiperDoodleeTermio
    Small Businesses
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Calendly
    Score8.6 out of 10
    Chili Piper
    Score8.8 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Chili PiperDoodleeTermio
    Likelihood to Recommend
    6.2
    (31 ratings)
    9.0
    (31 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (8 ratings)
    8.3
    (17 ratings)
    -
    (0 ratings)
    User Testimonials
    Chili PiperDoodleeTermio
    Likelihood to Recommend
    Chili Piper, Inc.
    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Incentivized
    Read full review
    Doodle AG
    Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    Pros
    Chili Piper, Inc.
    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Read full review
    Doodle AG
    • Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
    • Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
    • Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    Cons
    Chili Piper, Inc.
    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Read full review
    Doodle AG
    • I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
    • I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
    • I don't like all the sales emails I received trying to upgrade or add to my purchase.
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    Likelihood to Renew
    Chili Piper, Inc.
    No answers on this topic
    Doodle AG
    Easy to use and basically free.
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    Usability
    Chili Piper, Inc.
    No answers on this topic
    Doodle AG
    Very simple journey with the few important questions/fields
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    Support Rating
    Chili Piper, Inc.
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Incentivized
    Read full review
    Doodle AG
    Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    Alternatives Considered
    Chili Piper, Inc.
    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Incentivized
    Read full review
    Doodle AG
    For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    Return on Investment
    Chili Piper, Inc.
    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Incentivized
    Read full review
    Doodle AG
    • Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
    • Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.
    Incentivized
    Read full review
    eTermio
    No answers on this topic
    ScreenShots