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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chili Piper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…

    $15

    per month per user

    NueMD (discontinued)

    Score8 out of 10
    N/ANueMD was a cloud-based medical practice management software for small practices, featuring practice management, electronic health record, and medical billing capabilities. Acquired by AdvancedMD in 2018, it is a legacy product discontinued in late 2025.N/A
    Pricing
    Chili PiperNueMD (discontinued)
    Editions & Modules
    Instant Booker
    $15
    per month per user
    Handoff
    $25
    per month per user
    Concierge Inbound Scheduling
    $30
    per month per user
    Distro
    Starting at $20
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Chili PiperNueMD (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOnboarding and Support are included at no additional charge.—
    More Pricing Information
    Community Pulse
    Chili PiperNueMD (discontinued)
    Considered Both Products
    Chili Piper, Inc.
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    Chili PiperNueMD (discontinued)
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Chili Piper and NueMD (discontinued)
    Feature
    Chili Piper
    -
    Ratings
    NueMD (discontinued)
    7.5
    3 Ratings
    0% above category average
    Real-time eligibility verification00 Ratings6.93 Ratings
    Claims management00 Ratings8.13 Ratings
    Coding00 Ratings9.02 Ratings
    Patient billing00 Ratings4.43 Ratings
    Financial Reporting00 Ratings9.13 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Chili Piper and NueMD (discontinued)
    Feature
    Chili Piper
    -
    Ratings
    NueMD (discontinued)
    8.3
    3 Ratings
    8% above category average
    Rule-based scheduling00 Ratings8.13 Ratings
    Automated appointment reminders00 Ratings10.02 Ratings
    Automated patient check-in00 Ratings7.22 Ratings
    Multi-location support00 Ratings9.13 Ratings
    Calendar interface00 Ratings7.23 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Chili Piper and NueMD (discontinued)
    Feature
    Chili Piper
    -
    Ratings
    NueMD (discontinued)
    8.7
    3 Ratings
    19% above category average
    Charting / document management00 Ratings8.13 Ratings
    Templates00 Ratings8.13 Ratings
    Patient portal00 Ratings10.01 Ratings
    Mobile/tablet support00 Ratings6.33 Ratings
    Fax integration00 Ratings10.01 Ratings
    Integration with other EMR and PM systems00 Ratings10.02 Ratings
    Workflow automation00 Ratings8.13 Ratings
    Speech recognition00 Ratings10.01 Ratings
    Customization00 Ratings6.33 Ratings
    E-prescribing00 Ratings10.02 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Chili Piper and NueMD (discontinued)
    Feature
    Chili Piper
    -
    Ratings
    NueMD (discontinued)
    9.1
    3 Ratings
    8% above category average
    HIPAA compliance00 Ratings9.13 Ratings
    Role-based permission levels00 Ratings7.23 Ratings
    Data backups and redundancy00 Ratings10.02 Ratings
    Local mode / networking failsafe00 Ratings10.02 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Chili Piper and NueMD (discontinued)
    Feature
    Chili Piper
    -
    Ratings
    NueMD (discontinued)
    9.7
    3 Ratings
    25% above category average
    Task tracking00 Ratings10.02 Ratings
    Specialty-specific workflows00 Ratings10.02 Ratings
    Multi-office / multi-physician capabilities00 Ratings9.13 Ratings
    Best Alternatives
    Chili PiperNueMD (discontinued)
    Small Businesses
    Square Appointments
    Score10 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    Calendly
    Score8.6 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chili PiperNueMD (discontinued)
    Likelihood to Recommend
    6.2
    (31 ratings)
    8.0
    (4 ratings)
    Support Rating
    8.2
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Chili PiperNueMD (discontinued)
    Likelihood to Recommend
    Chili Piper, Inc.
    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Incentivized
    Read full review
    Discontinued Products
    Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
    Incentivized
    Read full review
    Pros
    Chili Piper, Inc.
    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Read full review
    Discontinued Products
    • Entering patient's information
    • Creating Appointments
    • Editing appointments
    • Some reports are helpful
    Incentivized
    Read full review
    Cons
    Chili Piper, Inc.
    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Read full review
    Discontinued Products
    • Customer Service
    • Batch Billing
    • Modifying to fit particular needs
    Incentivized
    Read full review
    Support Rating
    Chili Piper, Inc.
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Chili Piper, Inc.
    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Incentivized
    Read full review
    Discontinued Products
    Overall NUEMD is easy to use self explanatory and realtime helps alot when were are busy checking in patients, it gives you messages letting you know when something isnt right and that makes the claim we send out to the ins company cleaner to the return on payments from the ins co is better
    Incentivized
    Read full review
    Return on Investment
    Chili Piper, Inc.
    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Incentivized
    Read full review
    Discontinued Products
    • It makes it easier to train people on how to use due to it being simple
    • Helps keep track of past present and future visits
    • Complete customizable schedule for different providers
    Incentivized
    Read full review
    ScreenShots