Chorus by ZoomInfo vs. U-Assist
Chorus by ZoomInfo vs. U-Assist
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Chorus by ZoomInfo | N/A | Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number. | N/A | |
U-Assist | N/A | U-Assist, from Uniphore, is a call recording and conversational intelligence tool. It aims to help contact center agents automate after call work (ACW) by providing call summaries and disposition notes. The vendor claims that U-Assist can help agents achieve benefits like reduced average call handle and waiting times, reduce manual errors, and improve CSAT and NPS scores. | N/A |
Chorus by ZoomInfo | U-Assist | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Chorus by ZoomInfo | U-Assist | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Chorus by ZoomInfo | U-Assist | |||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Conversation Intelligence Software Features |
|
Chorus by ZoomInfo | U-Assist | |
---|---|---|
Small Businesses | Clari Copilot Score 8.9 out of 10 | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chorus by ZoomInfo | U-Assist | |
---|---|---|
Likelihood to Recommend | 8.5 (268 ratings) | - (0 ratings) |
Likelihood to Renew | 6.1 (4 ratings) | - (0 ratings) |
Usability | 5.4 (6 ratings) | - (0 ratings) |
Support Rating | 8.2 (3 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (2 ratings) | - (0 ratings) |
Ease of integration | 6.8 (3 ratings) | - (0 ratings) |
Chorus by ZoomInfo | U-Assist | |
---|---|---|
Likelihood to Recommend | ZoomInfo | Uniphore No answers on this topic |
Pros | ZoomInfo | Uniphore No answers on this topic |
Cons | ZoomInfo | Uniphore No answers on this topic |
Likelihood to Renew | ZoomInfo | Uniphore No answers on this topic |
Usability | ZoomInfo | Uniphore No answers on this topic |
Support Rating | ZoomInfo | Uniphore No answers on this topic |
Implementation Rating | ZoomInfo | Uniphore No answers on this topic |
Alternatives Considered | ZoomInfo | Uniphore No answers on this topic |
Return on Investment | ZoomInfo | Uniphore No answers on this topic |
ScreenShots | Chorus by ZoomInfo Screenshots |