What users are saying about
11 Ratings
11 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

Chorus.ai

I think this tool is great for assessing yourself, especially as someone who is newer to a company. It's often uncomfortable to listen to a recording of yourself, but it's amazing how many things you'll notice when you go back to a call you were JUST on. You start to be more conscious of the fillers (uh, um, like) that you might use, or how long-winded your questions can get. It helps with your speech and communication overall. It's also a great way to highlight great conversations that reps are having, and to share them with the organization. Sometimes reps are not great at sharing these things themselves or may not recognize that they did anything exceptional, but a manager can easily pull a conversation to implement best practices.
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Pros

Chorus.ai

  • Excellent tool for recording calls
  • Easily able to share calls with management and colleagues
  • Automatically syncs with scheduling tools like zoom & auto-joins calls
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Cons

Chorus.ai

  • This may be an issue with an organization's own data cleanliness, but there were often dupes of opportunities/accounts, so calls may get separated within those dupes depending on how the rep tagged the call.
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Alternatives Considered

Chorus.ai

I don't know that Google Hangouts has an enterprise-wide solution that allows you to search, share and review calls.
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Return on Investment

Chorus.ai

  • Chorus has helped me be more crisp with my communication to clients after listening to myself time and time again.
  • Chorus allowed me to pick up specific value messages or replicate stories that I know really resonate with specific customers.
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Pricing Details

Chorus.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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