What users are saying about
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Top Rated
52 Ratings

Chorus.ai

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Top Rated
52 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Chorus.ai

On demos and discovery calls, we use them religiously to make sure we catch everything. We also let the prospect know that we use it so we can make sure we don't miss any details. They also help us take good notes for Salesforce.It may be less appropriate for internal meetings where there can be a lot of false positives in keywords and a lot of useless conversations.
Jordan Linford profile photo

Pros

Chorus.ai

  • Chorus.ai integrates well with Zoom, our teleconferencing software so we can automagically record all our calls.
  • Chorus.ai has an integration with Salesforce that allows for searches in Salesforce to find a recorded call easily enough.
  • Chorus.ai has a feature that lets you visually see how long you talked vs. a prospect during a call. It is interesting to visually see when you are not a good listener.
No photo available

Cons

Chorus.ai

  • I'd like to see it easier to capture small audio clips and email them. Current capability is a bit clunky IMO.
  • The recommended listening emails that come through are not all that helpful. Perhaps if I had a larger team (current team of 10), then it may be, but for now, I have never once used that email.
No photo available

Likelihood to Renew

Chorus.ai

Chorus.ai 8.0
Based on 1 answer
I gave it this rating because I truly feel its a valuable resource to have. Knowing that at the end of every call, you have a solid recording that is using smart technology to help pull out insights, next steps and more. Also, knowing tyhat it can help me with training any new reps and any current reps on how to do this is valuable.
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Usability

Chorus.ai

Chorus.ai 10.0
Based on 1 answer
Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.
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Support

Chorus.ai

Chorus.ai 10.0
Based on 1 answer
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
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Alternatives Considered

Chorus.ai

Chorus.ai has a culture and personal style that engages the user and lets them be the hero of their story rather than leaving the user behind and having an air of superiority. Chorus.ai feels a lot more approachable as an organization.
Anthony Conrad profile photo

Return on Investment

Chorus.ai

  • Has for sure helped the training of new reps. It gives them the ability to learn quickly.
  • Improves overall conversations. Sometimes I have 2-3 months in between a call with the same person.
  • Helps to understand where our deals come from segmenting the timing and company industry.
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Pricing Details

Chorus.ai

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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