Poor speech-to-text, cluttered content, difficult to search

Useful if employees want to track or monitor staff closely - or for training new members of staff. Potentially good for situations where staff follow set scripts to communicate basic ideas & messages and where employers need to quickly check if staff have deviated from this script or not.

This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.