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Chrome Remote Desktop vs. Impero Remote Manager (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Impero Remote Manager (discontinued)

    Score8 out of 10
    N/AImpero Remote Manager, from the education management software company Impero Software in the UK, was a remote access and administration tool for troubleshooting and assistance. It is no longer available.N/A
    Pricing
    Chrome Remote DesktopImpero Remote Manager (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopImpero Remote Manager (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopImpero Remote Manager (discontinued)
    Considered Both Products
    Google
    No answer on this topic
    Discontinued Products
    Chose Impero Remote Manager (discontinued)
    In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Chrome Remote DesktopImpero Remote Manager (discontinued)
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Impero Remote Manager (discontinued)
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    Impero Remote Manager (discontinued)
    4.5
    1 Ratings
    55% below category average
    Screen sharing6.720 Ratings7.01 Ratings
    File transfer7.611 Ratings4.01 Ratings
    Instant message7.06 Ratings5.01 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings5.01 Ratings
    Access to sleeping/powered-off computers9.510 Ratings2.01 Ratings
    Over-the-Internet remote session9.121 Ratings5.01 Ratings
    Initiate remote control from mobile8.017 Ratings4.01 Ratings
    Remote management of servers & workstations9.219 Ratings6.01 Ratings
    Remote Active Directory® management7.05 Ratings3.01 Ratings
    Centralized management dashboard9.08 Ratings3.01 Ratings
    Session record9.05 Ratings6.01 Ratings
    Annotations9.04 Ratings3.01 Ratings
    Monitoring and Alerts9.04 Ratings5.01 Ratings
    Multi-platform remote control7.015 Ratings5.01 Ratings
    Best Alternatives
    Chrome Remote DesktopImpero Remote Manager (discontinued)
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
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    User Ratings
    Chrome Remote DesktopImpero Remote Manager (discontinued)
    Likelihood to Recommend
    9.4
    (21 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    3.8
    (7 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chrome Remote DesktopImpero Remote Manager (discontinued)
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    Discontinued Products
    Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    Discontinued Products
    • It allows us to keep track of our students.
    • The user interface is really easy to use and understand.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    Discontinued Products
    • It crashes frequently, so that could be fixed.
    • The ability to take over a student's screen could be a little easier as well.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    Discontinued Products
    The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
    Incentivized
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    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    Discontinued Products
    In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    Discontinued Products
    • It keeps students on task.
    • It allows our teachers to better manage how their students are using Chromebooks.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.