Chrome Remote Desktop - Get the most from your Chromebooks
Anonymous | TrustRadius Reviewer
April 13, 2018

Chrome Remote Desktop - Get the most from your Chromebooks

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chrome Remote Desktop

Chrome Remote Desktop is one of the solutions we offer for connecting to workstations from our new chomebooks. If it ends up working out, we could potentially replace a large portion of our laptop fleet with cheaper chromebooks. We've found a large number of users only use thier laptops to remote into their desktops.
  • Setup is simple. Install the app, log in, choose a pin. You're good to go.
  • Performance is fast. I can even stream games fairly well.
  • The connections have been pretty stable. No serious issues.
  • The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.
  • There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.
  • Its helped us explore options for changing over expensive laptops to inexpensive Chromebooks.
  • Chrome RDP and Citrix
Still up in the air about which solution is best. We're actually leaning towards Windows RDP via Citrix session right now. It is secure, fast, and easy.
Really the largest thing is that it shows exactly what you're doing on the screen of the workstation. Great for remote sessions to help someone, terrible for remoting into your own computer to get work done.

Chrome Remote Desktop Feature Ratings

Screen sharing
10
Over-the-Internet remote session
8
Initiate remote control from mobile
8
Remote management of servers & workstations
1
Multi-platform remote control
10

Using Chrome Remote Desktop

5 - We're all within IT for now. We're still piloting Chromebooks on campus
We have no support for Chrome Remote Desktop at this time
  • If Chromebooks can have stable and reliable remote program, we can replace a large portion of our laptop fleet with them
I like it for the most part. I'm still trying to find a way around the screen issues. It shouldn't show what I'm doing on my remote computer while I'm connected unless I specify that.

Evaluating Chrome Remote Desktop and Competitors

  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
We're still evaluating. Its a free product with no commitment. Its simple to switch.

Chrome Remote Desktop Implementation

None, its quick and easy
No - Install, run
Change management was minimal - Its as simple as an app. No change management required.
  • People forgetting their PIN

Chrome Remote Desktop Support

We don't use their support
Not Sure - haven't need it
We've never need Good Support for this. Can't beat that.

Using Chrome Remote Desktop

Still, managing the screen is annoying. Don't show what I'm doing on my remote computer. Also annoying if you're remoting into a computer with 2 monitors.
ProsCons
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Connecting is one click after initial setup, works well
  • I like the pin system for connecting from new devices
  • no file transfer is a killer