Chrome Remote Desktop

Chrome Remote Desktop

Chrome Remote Desktop

142 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chrome Remote Desktop	Score 7.0 out of 10	N/A	Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.	N/A

Pricing

Chrome Remote Desktop

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Chrome Remote Desktop
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Chrome Remote Desktop
Considered Both Products	Chrome Remote Desktop Verified User Technician Chose Chrome Remote Desktop Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I … Incentivized Helpful? Verified User Supervisor Chose Chrome Remote Desktop Most of the other software solutions come at a cost for the licensing, and it is usually not cheap, given that you need to have commercial licensing for a business/organization. Also, with the other remote desktop solutions, there is more of a learning curve in order to use, … Incentivized Helpful? Verified User Manager Chose Chrome Remote Desktop I loved working with Chrome rather than TeamViewer as It gives me better and more features. Helpful? Verified User Manager Chose Chrome Remote Desktop No one can beat Chrome Remote Desktop's price! But that price (free) means something--missing features, limited support. For true business use, access to multiple machines, robust support, etc., I'd go with one of the more expensive options. Incentivized Helpful? Verified User Technician Chose Chrome Remote Desktop We selected Chrome Remote Desktop because it was a free alternative that gives us the functionalities that we need. Incentivized Helpful? Verified User Manager Chose Chrome Remote Desktop It's a free client-less solution that is simple to use. It does require Chrome installed and the agent installed to make it work. Incentivized Helpful? Allen Shapiro Executive Vice President Chose Chrome Remote Desktop I've used TeamViewer, AnyDesk, Go to My PC, and Microsoft Remote Desktop to access PCs remotely. Chrome Remote Desktop is one of the best remote desktop programs. The other programs are more expensive and provide fewer features than Chrome Remote Desktop. It is much easier … Incentivized Helpful? MS Maurice Samuels DBA Chose Chrome Remote Desktop Chrome Remote Desktop is much more user-friendly that Symantec Endpoint Protection. Support is marginally better with Chrome as well. Symantec's solution is hard to set up and admin, it also uses a lot of memory that can only be freed with rebooting. The downside to memory usage … Incentivized Helpful? Ravinder Gupta Senior Oracle Database Administrator Chose Chrome Remote Desktop TeamViewer is good but it won't let you connect to your devices as seamlessly as Chrome Remote Desktop does. Also, TeamViewer is pricey. Some of our non-technical users faced slight challenges learning on how to operate TeamViewer, which definitely is not the case ever since we … Incentivized Helpful? Brock Bruce President & Co-Founder I Onsite Paper Shredding I Document Destruction I Hard Drive Shredding Expert Chose Chrome Remote Desktop Less cost than Join.me and seems to more seamless if you subscribe to G Suite services. Incentivized Helpful? Jesus Mata IT Chose Chrome Remote Desktop This has pretty relevant tools in assisting as well. Incentivized Helpful? Verified User Employee Chose Chrome Remote Desktop Still up in the air about which solution is best. We're actually leaning towards Windows RDP via Citrix session right now. It is secure, fast, and easy. Incentivized Helpful? Ho'omana Nathan Horton Graduate teaching/research assistant Chose Chrome Remote Desktop TeamViewer is much easier for less tech-savvy users to set up, and you can walk them through it over the phone if necessary ("Just google 'TeamViewer' and click 'Download'". However, TeamViewer wants to update VERY regularly and sometimes doesn't connect reliably. We've never … Incentivized Helpful? Dustin Blad Software Engineer Chose Chrome Remote Desktop Bomgar is probably one of the best support/Unattended remote access solutions out there. LogMeIn is a close second. However, the cost of both these solutions can be daunting. However, a third option, Jump Desktop, is slick since it uses a propriety 'fluid' streaming protocol … Incentivized Helpful? Verified User Manager Chose Chrome Remote Desktop Chrome Remote Desktop compliments the Google for Work Admin suites perfectly, you can deploy this application to all your devices via policy from google, it's easy to use from the operators point of view and allows for a quick seamless connection to your device, the cost is … Incentivized Helpful? Verified User Analyst Chose Chrome Remote Desktop I've used RealVNC but it takes much longer to set up RealVNC in the past. More firewall setup. Not as secure in my opinion. Incentivized Helpful? Shawn Bennett Senior Account Executive Chose Chrome Remote Desktop Hands down Chrome Remote Desktop is the best option available if you find yourself mobile and without access to a laptop/PC. In some cases, I would say that this application outperforms the native Windows Remote Desktop application. However, there are some features missing, … Incentivized Helpful?
Top Pros	Pro Desktop app Pro Easy to install Pro Easy to connect
Top Cons	Minus File transfer Minus Copy paste Minus Locked down

Features

Chrome Remote Desktop

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	Chrome Remote Desktop 7.3 18 Ratings 12% below category average
Screen sharing	8.917 Ratings
File transfer	7.110 Ratings
Instant message	7.66 Ratings
Secure remote access with Smart Card authentication	8.04 Ratings
Access to sleeping/powered-off computers	5.18 Ratings
Over-the-Internet remote session	10.018 Ratings
Initiate remote control from mobile	10.016 Ratings
Remote management of servers & workstations	7.116 Ratings
Remote Active Directory® management	7.15 Ratings
Centralized management dashboard	5.19 Ratings
Session record	5.16 Ratings
Annotations	8.05 Ratings
Monitoring and Alerts	8.05 Ratings
Multi-platform remote control	5.713 Ratings

Best Alternatives
	Chrome Remote Desktop
Small Businesses	Getscreen.me Score 9.8 out of 10
Medium-sized Companies	mRemoteNG Score 9.7 out of 10
Enterprises	Remote Desktop Services Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	Chrome Remote Desktop
Likelihood to Recommend	10.0 (18 ratings)
Likelihood to Renew	7.0 (2 ratings)
Usability	9.9 (3 ratings)
Support Rating	3.8 (7 ratings)
Implementation Rating	10.0 (1 ratings)

User Testimonials
	Chrome Remote Desktop
Likelihood to Recommend	Google It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time. Incentivized Verified User Anonymous Read full review
Pros	Google Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users. This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy. The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection. The mobile app is also really really well done. Incentivized Ho'omana Nathan Horton Graduate teaching/research assistant Read full review
Cons	Google The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session. There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Google A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market Incentivized Verified User Anonymous Read full review
Usability	Google I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop. Incentivized Ravinder Gupta Senior Oracle Database Administrator Read full review
Support Rating	Google The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge. Incentivized Verified User Anonymous Read full review
Implementation Rating	Google None, its quick and easy Incentivized Verified User Anonymous Read full review
Alternatives Considered	Google Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer. Incentivized Verified User Anonymous Read full review
Return on Investment	Google Using Chrome Remote Desktop, we've saved money on remote desktop software. Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors). Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere. Incentivized Allen Shapiro Executive Vice President Read full review
ScreenShots