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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Pricing
    Chrome Remote Desktop
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote Desktop
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Chrome Remote Desktop
    Considered Both Products
    Google
    Chose Chrome Remote Desktop
    I would say it Chrome is good for a person to gain access to their machine. Were as TeamViewer is good for IT team to access a Users machine.
    Incentivized
    Chose Chrome Remote Desktop
    Just like Chrome, which is better because it is a free, world-class product.
    Incentivized
    Chose Chrome Remote Desktop
    Chrome Remote Desktop can measure up to that with better resolution adaptation. Other than that it's a good program
    Incentivized
    Chose Chrome Remote Desktop
    Has better rendering resolution (often smoother) and without having to configure any firewalls or port forwarding, it makes it a much better choice than using RDP. Managed connections all appear in a central location where on RDP you have to make individual shortcuts for each …
    Incentivized
    Chose Chrome Remote Desktop
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I …
    Incentivized
    Chose Chrome Remote Desktop
    I loved working with Chrome rather than TeamViewer as It gives me better and more features.
    Incentivized
    Chose Chrome Remote Desktop
    No one can beat Chrome Remote Desktop's price! But that price (free) means something--missing features, limited support. For true business use, access to multiple machines, robust support, etc., I'd go with one of the more expensive options.
    Incentivized
    Chose Chrome Remote Desktop
    We selected Chrome Remote Desktop because it was a free alternative that gives us the functionalities that we need.
    Incentivized
    Chose Chrome Remote Desktop
    It's a free client-less solution that is simple to use. It does require Chrome installed and the agent installed to make it work.
    Incentivized
    Chose Chrome Remote Desktop
    I've used TeamViewer, AnyDesk, Go to My PC, and Microsoft Remote Desktop to access PCs remotely. Chrome Remote Desktop is one of the best remote desktop programs. The other programs are more expensive and provide fewer features than Chrome Remote Desktop. It is much easier …
    Incentivized
    Chose Chrome Remote Desktop
    Chrome Remote Desktop is much more user-friendly that Symantec Endpoint Protection. Support is marginally better with Chrome as well.
    Symantec's solution is hard to set up and admin, it also uses a lot of memory that can only be freed with rebooting. The downside to memory usage …
    Incentivized
    Chose Chrome Remote Desktop
    Most of the other software solutions come at a cost for the licensing, and it is usually not cheap, given that you need to have commercial licensing for a business/organization. Also, with the other remote desktop solutions, there is more of a learning curve in order to use, …
    Incentivized
    Chose Chrome Remote Desktop
    TeamViewer is good but it won't let you connect to your devices as seamlessly as Chrome Remote Desktop does. Also, TeamViewer is pricey. Some of our non-technical users faced slight challenges learning on how to operate TeamViewer, which definitely is not the case ever since we …
    Incentivized
    Chose Chrome Remote Desktop
    Less cost than Join.me and seems to more seamless if you subscribe to G Suite services.
    Incentivized
    Chose Chrome Remote Desktop
    This has pretty relevant tools in assisting as well.
    Incentivized
    Chose Chrome Remote Desktop
    Still up in the air about which solution is best. We're actually leaning towards Windows RDP via Citrix session right now. It is secure, fast, and easy.
    Incentivized
    Chose Chrome Remote Desktop
    TeamViewer is much easier for less tech-savvy users to set up, and you can walk them through it over the phone if necessary ("Just google 'TeamViewer' and click 'Download'". However, TeamViewer wants to update VERY regularly and sometimes doesn't connect reliably. We've never …
    Incentivized
    Chose Chrome Remote Desktop
    Bomgar is probably one of the best support/Unattended remote access solutions out there. LogMeIn is a close second. However, the cost of both these solutions can be daunting. However, a third option, Jump Desktop, is slick since it uses a propriety 'fluid' streaming protocol …
    Incentivized
    Chose Chrome Remote Desktop
    Chrome Remote Desktop compliments the Google for Work Admin suites perfectly, you can deploy this application to all your devices via policy from google, it's easy to use from the operators point of view and allows for a quick seamless connection to your device, the cost is …
    Incentivized
    Chose Chrome Remote Desktop
    I've used RealVNC but it takes much longer to set up RealVNC in the past. More firewall setup. Not as secure in my opinion.
    Incentivized
    Chose Chrome Remote Desktop
    Hands down Chrome Remote Desktop is the best option available if you find yourself mobile and without access to a laptop/PC. In some cases, I would say that this application outperforms the native Windows Remote Desktop application. However, there are some features missing, …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    Features
    Chrome Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    Screen sharing6.720 Ratings
    File transfer7.611 Ratings
    Instant message7.06 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings
    Access to sleeping/powered-off computers9.610 Ratings
    Over-the-Internet remote session9.221 Ratings
    Initiate remote control from mobile8.017 Ratings
    Remote management of servers & workstations9.319 Ratings
    Remote Active Directory® management7.05 Ratings
    Centralized management dashboard9.08 Ratings
    Session record9.05 Ratings
    Annotations9.04 Ratings
    Monitoring and Alerts9.04 Ratings
    Multi-platform remote control7.015 Ratings
    Best Alternatives
    Chrome Remote Desktop
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    Chrome Remote Desktop
    Likelihood to Recommend
    9.5
    (21 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    Usability
    8.9
    (7 ratings)
    Support Rating
    3.8
    (7 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    Chrome Remote Desktop
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.