What users are saying about
79 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Chrome Remote Desktop

Chrome Remote Desktop is great for accessing machines remotely which cannot be accessed via Microsoft's Remote Desktop. It's especially nice for accessing machines of varying operating systems from a machine of a single operating system. For example, if I'm on my Windows laptop, I can always use Microsoft Remote Desktop to connect to local machines (or machines via a VPN), but I can't do the same with Macs. I can do both from Chrome Remote Desktop though, and this program is very lightweight, which is nice.
Ho'omana Nathan Horton profile photo

Feature Rating Comparison

Remote Administration

Chrome Remote Desktop
8.0
Screen sharing
Chrome Remote Desktop
9.5
File transfer
Chrome Remote Desktop
7.5
Access to sleeping/powered-off computers
Chrome Remote Desktop
7.0
Over-the-Internet remote session
Chrome Remote Desktop
9.0
Initiate remote control from mobile
Chrome Remote Desktop
9.1
Remote management of servers & workstations
Chrome Remote Desktop
6.3
Remote Active Directory® management
Chrome Remote Desktop
7.2
Centralized management dashboard
Chrome Remote Desktop
8.4
Session record
Chrome Remote Desktop
5.0
Monitoring and Alerts
Chrome Remote Desktop
10.0
Multi-platform remote control
Chrome Remote Desktop
8.6

Pros

Chrome Remote Desktop

  • It's very easy to connect to your computers. All you have to do is make sure you are logged in with your Google account on all of your devices.
  • It has good remote control options like print screen or power-off remotely.
  • I haven't faced any lag while remotely connecting to devices at work.
Ravinder Gupta profile photo

Cons

Chrome Remote Desktop

  • I have not really faced any issues using Chrome Remote Desktop. I can't wake my sleeping computer from my phone, which I kind of understand but would have been a good feature to have.
Ravinder Gupta profile photo

Likelihood to Renew

Chrome Remote Desktop

Chrome Remote Desktop 7.1
Based on 2 answers
I like it for the most part. I'm still trying to find a way around the screen issues. It shouldn't show what I'm doing on my remote computer while I'm connected unless I specify that.
No photo available

Usability

Chrome Remote Desktop

Chrome Remote Desktop 8.6
Based on 3 answers
Still, managing the screen is annoying. Don't show what I'm doing on my remote computer. Also annoying if you're remoting into a computer with 2 monitors.
No photo available

Support

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
We don't use their support
No photo available

Implementation

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
None, its quick and easy
No photo available

Alternatives Considered

Chrome Remote Desktop

Still up in the air about which solution is best. We're actually leaning towards Windows RDP via Citrix session right now. It is secure, fast, and easy.
No photo available

Return on Investment

Chrome Remote Desktop

  • Has made things much easier with field operations.
  • Reduced cost of remote access of field employees computers.
  • Works with our G suite of products in a seamless manner.
Brock Bruce profile photo

Pricing Details

Chrome Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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