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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    TSPlus

    Score8 out of 10
    N/ATSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.

    $29

    per month per workstation

    Pricing
    Chrome Remote DesktopTSPlus
    Editions & Modules
    No answers on this topic
    Desktop Edition
    $180
    one-time fee up to 3 users
    Web Mobile Edition
    $250
    one-time fee up to 3 users
    Enterprise Edition
    $290
    one-time fee up to 3 users
    Web Mobile Plus
    $970
    one-time fee up to 10 users
    Enterprise Plus
    $1,210
    one-time fee up to 10 users
    Offerings
    Pricing Offerings
    Chrome Remote DesktopTSPlus
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopTSPlus
    Considered Both Products
    Google
    No answer on this topic
    TSPlus (Terminal Service Plus)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Chrome Remote DesktopTSPlus
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and TSPlus
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    TSPlus
    10.0
    1 Ratings
    24% above category average
    Screen sharing6.720 Ratings10.01 Ratings
    File transfer7.611 Ratings10.01 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings10.01 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings10.01 Ratings
    Initiate remote control from mobile8.017 Ratings10.01 Ratings
    Remote management of servers & workstations9.319 Ratings10.01 Ratings
    Remote Active Directory® management7.05 Ratings10.01 Ratings
    Centralized management dashboard9.08 Ratings10.01 Ratings
    Session record9.05 Ratings10.01 Ratings
    Annotations9.04 Ratings10.01 Ratings
    Monitoring and Alerts9.04 Ratings10.01 Ratings
    Multi-platform remote control7.015 Ratings10.01 Ratings
    Best Alternatives
    Chrome Remote DesktopTSPlus
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopTSPlus
    Likelihood to Recommend
    9.5
    (21 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    3.8
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chrome Remote DesktopTSPlus
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Detailed management of users or user groups and the applications associated with them
    • Using MS app standard RDP or creating TS Plus runtime
    • license management and updates
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
    • the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
    • nothing else in particular, everything works in a simple and intuitive way
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Flexibility in use that allows lean management by the IT manager
    • Wide compatibility with almost all sw
    • Speed ​​in configuring work sessions
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.