What users are saying about
5 Ratings
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95 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Nimble

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95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Sales Force Automation

    CiraSync

    Feature Set Not Supported
    N/A
    8.6

    Nimble

    86%
    Nimble ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.7
    87%
    29 Ratings

    Workflow management

    N/A
    0 Ratings
    8.4
    84%
    28 Ratings

    Territory management

    N/A
    0 Ratings
    8.9
    89%
    24 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.4
    84%
    28 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.8
    88%
    29 Ratings

    Contract management

    N/A
    0 Ratings
    8.9
    89%
    23 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.5
    85%
    21 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.5
    85%
    27 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.2
    82%
    26 Ratings

    Customer Service & Support

    CiraSync

    Feature Set Not Supported
    N/A
    8.7

    Nimble

    87%
    Nimble ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.6
    86%
    22 Ratings

    Call center management

    N/A
    0 Ratings
    8.9
    89%
    20 Ratings

    Help desk management

    N/A
    0 Ratings
    8.6
    86%
    21 Ratings

    Marketing Automation

    CiraSync

    Feature Set Not Supported
    N/A
    8.5

    Nimble

    85%
    Nimble ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.4
    84%
    26 Ratings

    Email marketing

    N/A
    0 Ratings
    8.7
    87%
    26 Ratings

    CRM Project Management

    CiraSync

    Feature Set Not Supported
    N/A
    8.5

    Nimble

    85%
    Nimble ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.6
    86%
    29 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.7
    87%
    18 Ratings

    Reporting

    N/A
    0 Ratings
    8.3
    83%
    25 Ratings

    CRM Reporting & Analytics

    CiraSync

    Feature Set Not Supported
    N/A
    8.5

    Nimble

    85%
    Nimble ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.3
    83%
    27 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.6
    86%
    23 Ratings

    Customization

    CiraSync

    Feature Set Not Supported
    N/A
    8.4

    Nimble

    84%
    Nimble ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.6
    86%
    29 Ratings

    Custom objects

    N/A
    0 Ratings
    8.3
    83%
    22 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.4
    84%
    18 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.4
    84%
    20 Ratings

    Security

    CiraSync

    Feature Set Not Supported
    N/A
    8.8

    Nimble

    88%
    Nimble ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.1
    91%
    24 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.5
    85%
    24 Ratings

    Social CRM

    CiraSync

    Feature Set Not Supported
    N/A
    8.3

    Nimble

    83%
    Nimble ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.4
    84%
    29 Ratings

    Social engagement

    N/A
    0 Ratings
    8.3
    83%
    29 Ratings

    Integrations with 3rd-party Software

    CiraSync

    Feature Set Not Supported
    N/A
    8.2

    Nimble

    82%
    Nimble ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.1
    81%
    25 Ratings

    Compensation management

    N/A
    0 Ratings
    8.4
    84%
    19 Ratings

    Platform

    CiraSync

    Feature Set Not Supported
    N/A
    8.0

    Nimble

    80%
    Nimble ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.0
    80%
    27 Ratings

    Attribute Ratings

    • CiraSync is rated higher in 1 area: Likelihood to Recommend
    • Nimble is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.7

    CiraSync

    97%
    4 Ratings
    8.8

    Nimble

    88%
    33 Ratings

    Likelihood to Renew

    CiraSync

    N/A
    0 Ratings
    8.3

    Nimble

    83%
    2 Ratings

    Usability

    CiraSync

    N/A
    0 Ratings
    8.7

    Nimble

    87%
    19 Ratings

    Support Rating

    8.5

    CiraSync

    85%
    5 Ratings
    8.9

    Nimble

    89%
    20 Ratings

    Likelihood to Recommend

    CiraSync

    CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
    Anonymous | TrustRadius Reviewer

    Nimble

    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Leo George | TrustRadius Reviewer

    Pros

    CiraSync

    • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
    • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
    • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
    Anonymous | TrustRadius Reviewer

    Nimble

    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Margaret turner | TrustRadius Reviewer

    Cons

    CiraSync

    • I'd like to see a few different options regarding licensing option.
    Anonymous | TrustRadius Reviewer

    Nimble

    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Maria Pulenta | TrustRadius Reviewer

    Pricing Details

    CiraSync

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1 per month

    CiraSync Editions & Modules

    Edition
    Enterprise Edition$11
    1. per user, per month
    Additional Pricing Details

    Nimble

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $15 per month

    Nimble Editions & Modules

    Edition
    Business$19.001
    1. Per User Per Month
    Additional Pricing Details

    Likelihood to Renew

    CiraSync

    No score
    No answers yet
    No answers on this topic

    Nimble

    Nimble 8.3
    Based on 2 answers
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Chad Stewart | TrustRadius Reviewer

    Usability

    CiraSync

    No score
    No answers yet
    No answers on this topic

    Nimble

    Nimble 8.7
    Based on 19 answers
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Anonymous | TrustRadius Reviewer

    Support Rating

    CiraSync

    CiraSync 8.5
    Based on 5 answers
    The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
    Anonymous | TrustRadius Reviewer

    Nimble

    Nimble 8.9
    Based on 20 answers
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Maria Wiley | TrustRadius Reviewer

    Alternatives Considered

    CiraSync

    We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
    Anonymous | TrustRadius Reviewer

    Nimble

    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Chuck Royer | TrustRadius Reviewer

    Return on Investment

    CiraSync

    • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
    Anonymous | TrustRadius Reviewer

    Nimble

    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Ross Keating | TrustRadius Reviewer

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