CiraSync vs Nimble | TrustRadius

What users are saying about

Score 9.4 out of 10

Based on 5 reviews and ratings

Score 8.7 out of 10

Based on 95 reviews and ratings

Feature Set Ratings

Sales Force Automation

CiraSync

Feature Set Not Supported

N/A

8.6

Nimble

86%

Nimble ranks higher in 9/9 features

Customer data management / contact management

N/A

0 Ratings

8.7

87%

29 Ratings

Workflow management

N/A

0 Ratings

8.4

84%

28 Ratings

Territory management

N/A

0 Ratings

8.9

89%

24 Ratings

Opportunity management

N/A

0 Ratings

8.4

84%

28 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A

0 Ratings

8.8

88%

29 Ratings

Contract management

N/A

0 Ratings

8.9

89%

23 Ratings

Quote & order management

N/A

0 Ratings

8.5

85%

21 Ratings

Interaction tracking

N/A

0 Ratings

8.5

85%

27 Ratings

Channel / partner relationship management

N/A

0 Ratings

8.2

82%

26 Ratings

Customer Service & Support

CiraSync

Feature Set Not Supported

N/A

8.7

Nimble

87%

Nimble ranks higher in 3/3 features

Case management

N/A

0 Ratings

8.6

86%

22 Ratings

Call center management

N/A

0 Ratings

8.9

89%

20 Ratings

Help desk management

N/A

0 Ratings

8.6

86%

21 Ratings

Marketing Automation

CiraSync

Feature Set Not Supported

N/A

8.5

Nimble

85%

Nimble ranks higher in 2/2 features

Lead management

N/A

0 Ratings

8.4

84%

26 Ratings

Email marketing

N/A

0 Ratings

8.7

87%

26 Ratings

CRM Project Management

CiraSync

Feature Set Not Supported

N/A

8.5

Nimble

85%

Nimble ranks higher in 3/3 features

Task management

N/A

0 Ratings

8.6

86%

29 Ratings

Billing and invoicing management

N/A

0 Ratings

8.7

87%

18 Ratings

Reporting

N/A

0 Ratings

8.3

83%

25 Ratings

CRM Reporting & Analytics

CiraSync

Feature Set Not Supported

N/A

8.5

Nimble

85%

Nimble ranks higher in 3/3 features

Forecasting

N/A

0 Ratings

8.4

84%

23 Ratings

Pipeline visualization

N/A

0 Ratings

8.3

83%

27 Ratings

Customizable reports

N/A

0 Ratings

8.6

86%

23 Ratings

Customization

CiraSync

Feature Set Not Supported

N/A

8.4

Nimble

84%

Nimble ranks higher in 4/4 features

Custom fields

N/A

0 Ratings

8.6

86%

29 Ratings

Custom objects

N/A

0 Ratings

8.3

83%

22 Ratings

Scripting environment

N/A

0 Ratings

8.4

84%

18 Ratings

API for custom integration

N/A

0 Ratings

8.4

84%

20 Ratings

Security

CiraSync

Feature Set Not Supported

N/A

8.8

Nimble

88%

Nimble ranks higher in 2/2 features

Single sign-on capability

N/A

0 Ratings

9.1

91%

24 Ratings

Role-based user permissions

N/A

0 Ratings

8.5

85%

24 Ratings

Social CRM

CiraSync

Feature Set Not Supported

N/A

8.3

Nimble

83%

Nimble ranks higher in 2/2 features

Social data

N/A

0 Ratings

8.4

84%

29 Ratings

Social engagement

N/A

0 Ratings

8.3

83%

29 Ratings

Integrations with 3rd-party Software

CiraSync

Feature Set Not Supported

N/A

8.2

Nimble

82%

Nimble ranks higher in 2/2 features

Marketing automation

N/A

0 Ratings

8.1

81%

25 Ratings

Compensation management

N/A

0 Ratings

8.4

84%

19 Ratings

Platform

CiraSync

Feature Set Not Supported

N/A

8.0

Nimble

80%

Nimble ranks higher in 1/1 features

Mobile access

N/A

0 Ratings

8.0

80%

27 Ratings

Attribute Ratings

CiraSync is rated higher in 1 area: Likelihood to Recommend
Nimble is rated higher in 1 area: Support Rating

CiraSync

97%

4 Ratings

8.8

Nimble

88%

33 Ratings

CiraSync

N/A

0 Ratings

8.3

Nimble

83%

2 Ratings

CiraSync

N/A

0 Ratings

8.7

Nimble

87%

19 Ratings

CiraSync

85%

5 Ratings

8.9

Nimble

89%

20 Ratings

Pros

Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

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Verified User

Director in Corporate

Hospital & Health Care Company, 51-200 employees

View all 4 answers on this topic

Importing contacts in the CRM is very much consist of easy steps.
It allows me to create, edit and view contacts records anywhere from the web.
It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
it is playing an excellent role in managing our all relations.

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Margaret turner

Business Development Manager

Lee Hecht HarrisonManagement Consulting, 1001-5000 employees

View all 33 answers on this topic

Cons

I'd like to see a few different options regarding licensing option.

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Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

View all 4 answers on this topic

Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.

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Maria Pulenta

Client Account Executive

ZetentaMarketing & Advertising, 11-50 employees

View all 33 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$1 per month

CiraSync Editions & Modules

Edition

Enterprise Edition	$1¹

per user, per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$15 per month

Nimble Editions & Modules

Edition

Business	$19.00¹

Per User Per Month

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Nimble 8.3

Based on 2 answers

It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately

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Chad Stewart

VP of Sales and Marketing

SmartThoughts LLC.Computer Software, 1-10 employees

View all 2 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Nimble 8.7

Based on 19 answers

The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.

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Verified User

Engineer in Information Technology

Financial Services Company, 10,001+ employees

View all 19 answers on this topic

Support Rating

CiraSync 8.5

Based on 5 answers

The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

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Verified User

Professional in Information Technology

Construction Company, 201-500 employees

View all 5 answers on this topic

Nimble 8.9

Based on 20 answers

It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.

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Maria Wiley

Master of Busines Administration

SSDIGITALCOMarketing & Advertising, 201-500 employees

View all 20 answers on this topic

Alternatives Considered

We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.

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Verified User

Director in Information Technology

Non-profit Organization Management Company, 51-200 employees

View all 4 answers on this topic

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.

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Chuck Royer

President/CEO

1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees

View all 33 answers on this topic

Return on Investment

It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

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Verified User

Director in Corporate

Hospital & Health Care Company, 51-200 employees

View all 4 answers on this topic

Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.

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Ross Keating

The Client Orchardist

The Client OrchardistManagement Consulting, 1-10 employees

View all 33 answers on this topic

CiraSync

Nimble

CiraSync

Nimble

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

CiraSync

Nimble

Case management

Call center management

Help desk management

CiraSync

Nimble

Lead management

Email marketing

CiraSync

Nimble

Task management

Billing and invoicing management

Reporting

CiraSync

Nimble

Forecasting

Pipeline visualization

Customizable reports

CiraSync

Nimble

Custom fields

Custom objects

Scripting environment

API for custom integration

CiraSync

Nimble

Single sign-on capability

Role-based user permissions

CiraSync

Nimble

Social data

Social engagement

CiraSync

Nimble

Marketing automation

Compensation management

CiraSync

Nimble

Mobile access

CiraSync

Nimble

CiraSync

Nimble

CiraSync

Nimble

CiraSync

Nimble

Likelihood to Recommend

CiraSync

Nimble

Pros

CiraSync

Nimble

Cons

CiraSync

Nimble

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

CiraSync Editions & Modules

Edition

Additional Pricing Details