CiraSync vs Shared Contacts for Gmail

• Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
• Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
• A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

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• You can easily create a group i.e. Maintenance and share that with anyone that you would like to have access to the maintenance groups contact information.
• You can give permissions to some people or not which will allow them to make changes to the contacts. This can help to keep the information up-to-date for everyone.
• This has made sharing contacts and organizing our information so much easier!

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• I'd like to see a few different options regarding licensing option.

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• The security system can be frustrating at times.
• At times, it can be little slow.
• Duplicate records issue.

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• It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

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• Time saver.
• Customer support.
• Flexible.
• Sharing contact securely.

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