What users are saying about
5 Ratings
14 Ratings
5 Ratings
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Score 9.4 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Feature Set Ratings

    Sales Force Automation

    CiraSync

    Feature Set Not Supported
    N/A
    8.6

    vCita

    86%
    vCita ranks higher in 2/2 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.4
    94%
    5 Ratings

    Workflow management

    N/A
    0 Ratings
    7.9
    79%
    4 Ratings

    Marketing Automation

    CiraSync

    Feature Set Not Supported
    N/A
    7.0

    vCita

    70%
    vCita ranks higher in 1/1 features

    Email marketing

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    CRM Project Management

    CiraSync

    Feature Set Not Supported
    N/A
    8.0

    vCita

    80%
    vCita ranks higher in 2/2 features

    Billing and invoicing management

    N/A
    0 Ratings
    8.9
    89%
    5 Ratings

    Reporting

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Customization

    CiraSync

    Feature Set Not Supported
    N/A
    6.8

    vCita

    68%
    vCita ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    6.7
    67%
    7 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Platform

    CiraSync

    Feature Set Not Supported
    N/A
    8.5

    vCita

    85%
    vCita ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.5
    85%
    7 Ratings

    Security

    CiraSync

    Feature Set Not Supported
    N/A
    9.7

    vCita

    97%
    vCita ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    9.7
    97%
    6 Ratings

    Attribute Ratings

    • CiraSync and vCita are tied in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.7

    CiraSync

    97%
    4 Ratings
    9.7

    vCita

    97%
    10 Ratings

    Usability

    CiraSync

    N/A
    0 Ratings
    9.5

    vCita

    95%
    4 Ratings

    Support Rating

    8.5

    CiraSync

    85%
    5 Ratings
    8.5

    vCita

    85%
    4 Ratings

    Likelihood to Recommend

    CiraSync

    CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
    Anonymous | TrustRadius Reviewer

    vCita

    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    William Niffen | TrustRadius Reviewer

    Pros

    CiraSync

    • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
    • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
    • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
    Anonymous | TrustRadius Reviewer

    vCita

    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    David Cook | TrustRadius Reviewer

    Cons

    CiraSync

    • I'd like to see a few different options regarding licensing option.
    Anonymous | TrustRadius Reviewer

    vCita

    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    John Stroud | TrustRadius Reviewer

    Pricing Details

    CiraSync

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1 per month

    CiraSync Editions & Modules

    Edition
    Enterprise Edition$11
    1. per user, per month
    Additional Pricing Details

    vCita

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $29 per month

    vCita Editions & Modules

    Edition
    Essentials$291
    Business$591
    Platinum$991
    1. per month
    Additional Pricing Details

    Usability

    CiraSync

    No score
    No answers yet
    No answers on this topic

    vCita

    vCita 9.5
    Based on 4 answers
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    William Niffen | TrustRadius Reviewer

    Support Rating

    CiraSync

    CiraSync 8.5
    Based on 5 answers
    The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
    Anonymous | TrustRadius Reviewer

    vCita

    vCita 8.5
    Based on 4 answers
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Samuel Reynolds | TrustRadius Reviewer

    Alternatives Considered

    CiraSync

    We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
    Anonymous | TrustRadius Reviewer

    vCita

    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Christopher Cater | TrustRadius Reviewer

    Return on Investment

    CiraSync

    • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
    Anonymous | TrustRadius Reviewer

    vCita

    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Denise Deem | TrustRadius Reviewer

    Screenshots

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