5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 5 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
Sales Force Automation
CiraSync
Feature Set Not Supported
N/A
8.6
vCita
86%
vCita ranks higher in 2/2 features
vCita ranks higher in 2/2 features
Customer data management / contact management
N/A
0 Ratings
9.4
94%
5 Ratings
Workflow management
N/A
0 Ratings
7.9
79%
4 Ratings
Marketing Automation
CiraSync
Feature Set Not Supported
N/A
7.0
vCita
70%
vCita ranks higher in 1/1 features
vCita ranks higher in 1/1 features
Email marketing
N/A
0 Ratings
7.0
70%
3 Ratings
CRM Project Management
CiraSync
Feature Set Not Supported
N/A
8.0
vCita
80%
vCita ranks higher in 2/2 features
vCita ranks higher in 2/2 features
Billing and invoicing management
N/A
0 Ratings
8.9
89%
5 Ratings
Reporting
N/A
0 Ratings
7.0
70%
3 Ratings
Customization
CiraSync
Feature Set Not Supported
N/A
6.8
vCita
68%
vCita ranks higher in 2/2 features
vCita ranks higher in 2/2 features
Custom fields
N/A
0 Ratings
6.7
67%
7 Ratings
API for custom integration
N/A
0 Ratings
7.0
70%
2 Ratings
Platform
CiraSync
Feature Set Not Supported
N/A
8.5
vCita
85%
vCita ranks higher in 1/1 features
vCita ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
8.5
85%
7 Ratings
Security
CiraSync
Feature Set Not Supported
N/A
9.7
vCita
97%
vCita ranks higher in 1/1 features
vCita ranks higher in 1/1 features
Role-based user permissions
N/A
0 Ratings
9.7
97%
6 Ratings
Attribute Ratings
- CiraSync and vCita are tied in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.7
CiraSync
97%
4 Ratings
9.7
vCita
97%
10 Ratings
Usability
CiraSync
N/A
0 Ratings
9.5
vCita
95%
4 Ratings
Support Rating
8.5
CiraSync
85%
5 Ratings
8.5
vCita
85%
4 Ratings
Likelihood to Recommend
CiraSync
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesvCita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
Partner
Barlow & Niffen P.C.Law Practice, 1-10 employees
Pros
CiraSync
- Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
- Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
- A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesvCita
- Great for online appointment bookings.
- Good for taking payments.
- Good for onboarding new clients.
- Integrates with your website.
- Integrates with Facebook Pages.
Owner
Frontier PC TutoringEducation Management, 1-10 employees
Cons
CiraSync
- I'd like to see a few different options regarding licensing option.

Verified User
Administrator in Information Technology
Government Administration Company, 201-500 employeesvCita
- Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
- Improved ease of use with forms.
Senior Coach
Grace Ministries, Inc. ManassasNon-profit Organization Management, 1-10 employees
Pricing Details
CiraSync
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1 per month
CiraSync Editions & Modules
Edition
Enterprise Edition | $11 |
---|
- per user, per month
Additional Pricing Details
—vCita
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$29 per month
vCita Editions & Modules
Edition
Essentials | $291 |
---|---|
Business | $591 |
Platinum | $991 |
- per month
Additional Pricing Details
—Usability
CiraSync
No score
No answers yet
No answers on this topic
vCita
vCita 9.5
Based on 4 answers
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
Partner
Barlow & Niffen P.C.Law Practice, 1-10 employees
Support Rating
CiraSync
CiraSync 8.5
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

Verified User
Professional in Information Technology
Construction Company, 201-500 employeesvCita
vCita 8.5
Based on 4 answers
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
Chief consultant
UnlockAstrologyAlternative Medicine, 1-10 employees
Alternatives Considered
CiraSync
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesvCita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Training Specialist
ServiceTitanComputer Software, 1-10 employees
Return on Investment
CiraSync
- It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesvCita
- I have no clue
- I'm assuming that we would not have people making appointments with us if we didn't have this service
Marketing and Business Development Manager
Laramie Plains Federal Credit UnionFinancial Services, 11-50 employees