CiraSync vs vCita | TrustRadius

Likelihood to Recommend

CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.

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Verified User

Director in Information Technology

Non-profit Organization Management Company, 51-200 employees

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It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.

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David Cook

Owner

Frontier PC TutoringEducation Management, 1-10 employees

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Feature Rating Comparison

CiraSync

vCita

Customer data management / contact management

Workflow management

CiraSync

vCita

Email marketing

CiraSync

vCita

Billing and invoicing management

Reporting

CiraSync

vCita

Custom fields

API for custom integration

CiraSync

vCita

Mobile access

CiraSync

vCita

Role-based user permissions

Pros

Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

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Verified User

Director in Corporate

Hospital & Health Care Company, 51-200 employees

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Very easy implementation of a contact/scheduling widget.
Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
Managing communication between individual clients is easy as well.

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Josh Randall

Co-owner, Operations & Marketing Manager

Mountain Glen RV Park & CampgroundRecreational Facilities and Services, 1-10 employees

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Cons

I'd like to see a few different options regarding licensing option.

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Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

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Syncing with our google calendars has some flaws or is just not clear
Messages show unread when they have been read

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Denise Deem

Marketing and Business Development Manager

Laramie Plains Federal Credit UnionFinancial Services, 11-50 employees

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Support Rating

CiraSync 8.7

Based on 5 answers

The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

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Verified User

Professional in Information Technology

Construction Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.

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Verified User

Director in Information Technology

Non-profit Organization Management Company, 51-200 employees

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I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.

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Christopher Cater

Training Specialist

ServiceTitanComputer Software, 1-10 employees

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Return on Investment

It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

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Verified User

Director in Corporate

Hospital & Health Care Company, 51-200 employees

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In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
It's user-friendly so it makes a positive impression on my clients.

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MaryLee Trettenero

Founder and Owner

Boston IntuitiveEntertainment, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

CiraSync Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

vCita Editions & Modules

Edition

Essentials	$29¹
Business	$59¹
Platinum	$99¹

per month

Additional Pricing Details

—

Rating Summary

CiraSync

vCita

CiraSync

vCita

Likelihood to Recommend

CiraSync

vCita

Feature Rating Comparison

Customer data management / contact management

Workflow management

Email marketing

Billing and invoicing management

Reporting

Custom fields

API for custom integration

Mobile access

Role-based user permissions

Pros

CiraSync

vCita

Cons

CiraSync

vCita

Support Rating

CiraSync

vCita

Alternatives Considered

CiraSync

vCita

Return on Investment

CiraSync

vCita

Screenshots

CiraSync

vCita

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

CiraSync Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

vCita Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison