What users are saying about

Cirrus Insight vs LeadCandy

Cirrus Insight
47 Ratings
LeadCandy
1 Rating

Cirrus Insight

47 Ratings
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Score 8.5 out of 100

Based on 47 reviews and ratings

LeadCandy

1 Rating
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Score 8 out of 100

Based on 1 reviews and ratings

Likelihood to Recommend

Cirrus Insight

For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).

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Anonymous | TrustRadius Reviewer
Verified User
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LeadCandy

LeadCandy is well suited in both the front and back of the office, along with the staff that is consistently involved in other activities around our school site. It is not as appropriate when the staff does not need to do a lot of searching for emails.

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JESSICA MARTINDALE | TrustRadius Reviewer
JESSICA MARTINDALE
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Feature Rating Comparison

Prospecting

Cirrus Insight
—
LeadCandy
9.0
Advanced search
Cirrus Insight
—
LeadCandy
9.0
Identification of new leads
Cirrus Insight
—
LeadCandy
9.0
List quality
Cirrus Insight
—
LeadCandy
10.0
List upload/download
Cirrus Insight
—
LeadCandy
10.0
Ideal customer targeting
Cirrus Insight
—
LeadCandy
7.0

Pros

Cirrus Insight

  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

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Anonymous | TrustRadius Reviewer
Verified User
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LeadCandy

  • Speed- the process from start to finish is rather quick.
  • Innovative-there are a lot of features on LeadCandy that are not on other apps!
  • Remarkable- the feedback from the staff has only consisted of "how nice it is we’ve needed a program like this".

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JESSICA MARTINDALE | TrustRadius Reviewer
JESSICA MARTINDALE
View all 1 answers on this topic

Cons

Cirrus Insight

  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.

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Kelsie Hamilton | TrustRadius Reviewer
Kelsie Hamilton
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LeadCandy

  • Some older staff aren't as receptive to new products and softwares.
  • Had to relearn and teach staff- teaching the staff the new program is time consuming.

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JESSICA MARTINDALE | TrustRadius Reviewer
JESSICA MARTINDALE
View all 1 answers on this topic

Likelihood to Renew

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market

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Craig Grella | TrustRadius Reviewer
Craig Grella
View all 1 answers on this topic

LeadCandy

No score
No answers yet
No answers on this topic

Usability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.

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Craig Grella | TrustRadius Reviewer
Craig Grella
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LeadCandy

No score
No answers yet
No answers on this topic

Reliability and Availability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.

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Craig Grella | TrustRadius Reviewer
Craig Grella
View all 1 answers on this topic

LeadCandy

No score
No answers yet
No answers on this topic

Performance

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Pulls in salesforce data very quickly, and syncs very quickly.

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Craig Grella | TrustRadius Reviewer
Craig Grella
View all 1 answers on this topic

LeadCandy

No score
No answers yet
No answers on this topic

Implementation Rating

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.

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Craig Grella | TrustRadius Reviewer
Craig Grella
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LeadCandy

No score
No answers yet
No answers on this topic

Alternatives Considered

Cirrus Insight

Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be

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Blake Cohen | TrustRadius Reviewer
Blake Cohen
View all 22 answers on this topic

LeadCandy

They are similar in many ways, LeadBot uses conversations, not forms, so all of the lead qualifications you need to do can happen in real-time while someone is live on your website. LeadCandy instead helps you build and find people which then leads to conversations. I feel like LeadCandy is the complete package, where they help you from start to finish.

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JESSICA MARTINDALE | TrustRadius Reviewer
JESSICA MARTINDALE
View all 1 answers on this topic

Return on Investment

Cirrus Insight

  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.

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Jason Miller | TrustRadius Reviewer
Jason Miller
View all 22 answers on this topic

LeadCandy

  • Effectiveness- the amount of email lists we received in the database!
  • We've received the database quickly and efficiently.
  • Neatness of website and app- the website was easy to manage.

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JESSICA MARTINDALE | TrustRadius Reviewer
JESSICA MARTINDALE
View all 1 answers on this topic

Screenshots

LeadCandy

—

Pricing Details

Cirrus Insight

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500*

* per installation

Cirrus Insight Editions & Modules

Edition
Starter$271
Closer$451
Rainmaker$721
  1. per user/month
Additional Pricing Details
Pricing based on annual billing.

LeadCandy

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

LeadCandy Editions & Modules

—
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

Cirrus Insight
9.8
LeadCandy
8.0

Likelihood to Renew

Cirrus Insight
9.1
LeadCandy
—

Usability

Cirrus Insight
9.1
LeadCandy
—

Reliability and Availability

Cirrus Insight
9.1
LeadCandy
—

Performance

Cirrus Insight
9.1
LeadCandy
—

Implementation Rating

Cirrus Insight
9.1
LeadCandy
—

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