Cirrus Insight vs. LinkPoint Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cirrus Insight
Score 6.4 out of 10
Mid-Size Companies (51-1,000 employees)
Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.
$15
per month
LinkPoint Connect
Score 9.0 out of 10
N/A
LinkPoint Connect promises to streamline data entry and access by enabling users to instantly view CRM data within their email client. This sales intelligence solution integrates Salesforce and Microsoft Dynamics CRM data in Outlook or IBM Notes. According to the vendor, key capabilities include: View real-time Salesforce data without ever leaving your email. Click on an email, and the LinkPoint Connect Side Panel instantly displays that contact’s information directly from…
$192
per user, per year
Pricing
Cirrus InsightLinkPoint Connect
Editions & Modules
Starter
$27
per user/month
Closer
$45
per user/month
Rainmaker
$72
per user/month
LinkPoint Connect for Outlook + Salesforce
$192
per user, per year
LinkPoint Connect for Outlook + Microsoft Dynamics CRM
$192
per user, per year
LinkPoint Connect for IBM Notes + Salesforce
$228
per user, per year
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM
$228
per user, per year
Offerings
Pricing Offerings
Cirrus InsightLinkPoint Connect
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$500 per installation$16 per user per year
Additional DetailsPricing based on annual billing.Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.
More Pricing Information
Community Pulse
Cirrus InsightLinkPoint Connect
Considered Both Products
Cirrus Insight

No answer on this topic

LinkPoint Connect
Chose LinkPoint Connect
Cirrus Insight was a huge fail for us as it searched and pulled in matching records looking at all custom and standard email fields. We have a lot of emails fields that contained employee email addresses (for notifications) so it pulled in records that didn’t match making the …
Top Pros
Top Cons
Best Alternatives
Cirrus InsightLinkPoint Connect
Small Businesses
Mailtrack
Mailtrack
Score 8.4 out of 10
Mailtrack
Mailtrack
Score 8.4 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.4 out of 10
Mailtrack
Mailtrack
Score 8.4 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cirrus InsightLinkPoint Connect
Likelihood to Recommend
5.0
(22 ratings)
9.0
(3 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Cirrus InsightLinkPoint Connect
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
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LinkPoint360
LinkPoint is well suited to any situation where Outlook is used for email correspondence and calendar items and there is need to have a record of those items and/or perform connected actions (schedule tasks, follow up reminders, etc.) in Salesforce. Automating this process and removing as much duplication of work as possible is the primary goal and the primary benefit that LinkPoint provides. In addition to efficiency, automating the process also provides a pretty substantial increase in accuracy, removing ca. 50% of the chance for human error. It's pretty simple functionality in concept, but extremely valuable in execution.
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Pros
Cirrus Insight
  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
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LinkPoint360
  • Adding emails is a breeze.
  • Creating contacts/leads from outlook is as simple as highlight, drag and drop.
  • Additional customization to allow you to bring in associates custom objects.
Read full review
Cons
Cirrus Insight
  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
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LinkPoint360
  • The plug-in for Outlook needs to be reset every couple of months.
  • It does not tag e-mails sent from mobile devices (or we haven't figured out how to do that yet).
Read full review
Likelihood to Renew
Cirrus Insight
It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
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LinkPoint360
No answers on this topic
Usability
Cirrus Insight
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
Read full review
LinkPoint360
No answers on this topic
Reliability and Availability
Cirrus Insight
Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
Read full review
LinkPoint360
No answers on this topic
Performance
Cirrus Insight
Pulls in salesforce data very quickly, and syncs very quickly.
Read full review
LinkPoint360
No answers on this topic
Support Rating
Cirrus Insight
No answers on this topic
LinkPoint360
Never had to use the support team, which probably means the product works well!
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Implementation Rating
Cirrus Insight
The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
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LinkPoint360
No answers on this topic
Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Read full review
LinkPoint360
Prior to our move to LinkPoint, we used the Salesforce add-in for Outlook. This required manual syncing of email and calendar items and no easy to use interface between the two programs. It was very cumbersome for me to use, to the point where I quit using it altogether some time ago. I found it far less frustrating to just switch back and forth between Outlook and Salesforce and manually perform the requisite actions, create tasks or other items, enter the required data, etc.
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Return on Investment
Cirrus Insight
  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Read full review
LinkPoint360
  • Activity history tracking. Our users send most of their emails from outlook.
  • Contact and lead creation.
  • Visibility of all associated records.
Read full review
ScreenShots

Cirrus Insight Screenshots

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LinkPoint Connect Screenshots

Screenshot of Record emails to your CRM when sending messages via your email application. LinkPoint Connect makes it easy to associate emails with the right contacts and opportunities with just a few clicks in your email.Screenshot of View real-time CRM data without ever leaving your email. Click on an email, and the LinkPoint Connect Side Panel instantly displays that contact’s information directly from the CRM.Screenshot of Screenshot of Screenshot of Screenshot of