Cisco Business Edition 6000 (discontinued) vs. Evolve IP Unified Communications

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.7 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Evolve IP Unified Communications
Score 8.0 out of 10
N/A
Evolve IP is a cloud-based business phone system that has integrations with third-party applications such as Google, Salesforce, and Zendesk. It includes features such as call forwarding, call park, voicemail, caller ID, group directory, audio conferencing, and inbound fax messaging.N/A
Pricing
Cisco Business Edition 6000 (discontinued)Evolve IP Unified Communications
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)Evolve IP Unified Communications
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)Evolve IP Unified Communications
Top Pros
Top Cons
Features
Cisco Business Edition 6000 (discontinued)Evolve IP Unified Communications
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.6
18 Ratings
5% above category average
Evolve IP Unified Communications
5.0
4 Ratings
48% below category average
Hosted PBX8.210 Ratings7.04 Ratings
Multi-level Interactive Voice Response (IVR)9.216 Ratings6.04 Ratings
User templates8.417 Ratings5.02 Ratings
Call reports8.34 Ratings1.04 Ratings
Directory of employee names9.216 Ratings6.04 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
21 Ratings
4% above category average
Evolve IP Unified Communications
4.0
4 Ratings
71% below category average
Answering rules8.919 Ratings5.04 Ratings
Call recording9.115 Ratings2.03 Ratings
Call park8.819 Ratings5.03 Ratings
Call screening8.820 Ratings4.04 Ratings
Message alerts8.519 Ratings4.04 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
20 Ratings
5% above category average
Evolve IP Unified Communications
5.0
2 Ratings
49% below category average
Video conferencing9.219 Ratings00 Ratings
Audio conferencing8.920 Ratings4.02 Ratings
Video screen sharing8.21 Ratings5.01 Ratings
Instant messaging8.616 Ratings6.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.5
15 Ratings
10% below category average
Evolve IP Unified Communications
7.0
2 Ratings
17% below category average
Mobile app for iOS7.415 Ratings7.02 Ratings
Mobile app for Android7.514 Ratings7.02 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)Evolve IP Unified Communications
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)Evolve IP Unified Communications
Likelihood to Recommend
8.7
(21 ratings)
1.0
(4 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(19 ratings)
1.0
(1 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)Evolve IP Unified Communications
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
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Evolve IP
I would leave it at the "?" rating because what can you rate them? 1 is too high. The only way they'd be "ok" is if: 1. Your company isn't growing and your users never leave the company. 2. You don't have to call support or make edits to the admin portal. 3. Don't need reporting. 4. Only use a physical phone to make/receive calls. 5. Do not plan to use a softphone or call center system. 6. Enjoy systems or people that frustrate you.
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Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
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Evolve IP
  • One pane of glass to manage multiple sites
  • Zero upfront cost of ownership
  • Flexibility in configuration
Read full review
Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
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Evolve IP
  • I'd like to see them build out API functionality for reporting off of call data within the organization. They have a Call Center product that seems to include a fairly robust reporting module, but it would be nice to be able to do some more of this within the standard Phone System product as well.
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Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
Read full review
Evolve IP
No answers on this topic
Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
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Evolve IP
No answers on this topic
Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
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Evolve IP
Support? If I could do everything myself with the time I don't have, I would do it better than their support. I don't like saying it that way, but it is the truth. We hired someone from another company that also used Evolve IP and when they found out that is what we used here, he expressed all of the same complaints and stories that we had.
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Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
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Evolve IP
We switched from 8x8 due to voice quality issues.
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Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
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Evolve IP
  • We have reduce operational expenses by an average of 30 percent by switching to EIP.
  • Higher level of employee engagement with customers (given phone features).
  • Only negativity would be if you have a single point of failure for internet service it proves to be a challenge.
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