TrustRadius

Cisco Business Edition 6000 (discontinued) vs. MessageMedia SMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.6 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
MessageMedia SMS
Score 7.0 out of 10
Small Businesses (1-50 employees)
With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love. The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing. Their web portal, REST…
$25
Messages
Pricing
Cisco Business Edition 6000 (discontinued)MessageMedia SMS
Editions & Modules
No answers on this topic
Quick Start
$25
Messages
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)MessageMedia SMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—We offer both transactional (per message) and per user pricing. Pricing is based on volume and service requirements.
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)MessageMedia SMS
Features
Cisco Business Edition 6000 (discontinued)MessageMedia SMS
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.6
17 Ratings
7% above category average
MessageMedia SMS
-
Ratings
Hosted PBX8.010 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.115 Ratings00 Ratings
User templates8.416 Ratings00 Ratings
Call reports8.34 Ratings00 Ratings
Directory of employee names9.115 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
20 Ratings
5% above category average
MessageMedia SMS
-
Ratings
Answering rules8.818 Ratings00 Ratings
Call recording9.115 Ratings00 Ratings
Call park8.818 Ratings00 Ratings
Call screening8.919 Ratings00 Ratings
Message alerts8.418 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
19 Ratings
8% above category average
MessageMedia SMS
-
Ratings
Video conferencing9.118 Ratings00 Ratings
Audio conferencing8.819 Ratings00 Ratings
Video screen sharing8.21 Ratings00 Ratings
Instant messaging8.515 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.2
14 Ratings
11% below category average
MessageMedia SMS
-
Ratings
Mobile app for iOS7.314 Ratings00 Ratings
Mobile app for Android7.113 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)MessageMedia SMS
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.9 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)MessageMedia SMS
Likelihood to Recommend
8.6
(20 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(18 ratings)
-
(0 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)MessageMedia SMS
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
Jorge E. Cantillo C. | TrustRadius Reviewer
Jorge E. Cantillo C.
Network Consulting Engineer
Read full review
Sinch (formerly CLX Communications)
Constant feedback when issues arise, wonderful Account Manager.
BS
Brian Strauch
Project Manager
Read full review
Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
  • Customer service.
  • Promptness.
  • Value.
BS
Brian Strauch
Project Manager
Read full review
Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
  • Technical information availability.
BS
Brian Strauch
Project Manager
Read full review
Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer
Oleksandr Tsapenko
Business Development Manager/Product manager
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Pratham Radadiya | TrustRadius Reviewer
Pratham Radadiya
Full Stack Engineer
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
Steve Davis | TrustRadius Reviewer
Steve Davis
Solutions Architect
Read full review
Sinch (formerly CLX Communications)
No vendor we compared met our needs like MessageMedia.
BS
Brian Strauch
Project Manager
Read full review
Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
  • Appreciation from recipients.
  • Confirmation of delivery to staff.
BS
Brian Strauch
Project Manager
Read full review
ScreenShots

MessageMedia SMS Screenshots

Screenshot of MessageMedia's web-based platform empowers users to send one-off, batch, or scheduled messages.Screenshot of Set up automated SMS workflows tailored to your use case, or use our pre-made templates within our online messaging portal.Screenshot of Send vibrant, personalised mobile landing pages to boost engagement, improve customer experience and stand out from other brands.