Cisco Business Edition 7000 (discontinued) vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
Cisco Business Edition 7000 (discontinued)SAP Jam
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)SAP Jam
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)SAP Jam
Top Pros
Top Cons
Features
Cisco Business Edition 7000 (discontinued)SAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.4
10 Ratings
6% below category average
SAP Jam
7.8
3 Ratings
1% below category average
Task Management7.810 Ratings7.72 Ratings
Gantt Charts7.28 Ratings8.01 Ratings
Scheduling7.18 Ratings9.01 Ratings
Workflow Automation8.18 Ratings8.01 Ratings
Mobile Access7.510 Ratings8.03 Ratings
Search6.78 Ratings8.03 Ratings
Visual planning tools7.26 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.2
10 Ratings
11% below category average
SAP Jam
6.7
3 Ratings
18% below category average
Chat6.39 Ratings7.02 Ratings
Notifications7.49 Ratings8.43 Ratings
Discussions7.49 Ratings8.43 Ratings
Surveys8.37 Ratings5.93 Ratings
Internal knowledgebase7.49 Ratings8.63 Ratings
Integrates with GoToMeeting7.25 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts7.16 Ratings4.01 Ratings
Integrates with Outlook6.57 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.6
10 Ratings
7% below category average
SAP Jam
6.8
3 Ratings
18% below category average
Versioning6.78 Ratings9.23 Ratings
Video files9.76 Ratings6.63 Ratings
Audio files8.28 Ratings6.93 Ratings
Document collaboration6.79 Ratings6.02 Ratings
Access control7.48 Ratings8.73 Ratings
Advanced security features8.510 Ratings6.02 Ratings
Integrates with Google Drive8.84 Ratings4.01 Ratings
Device sync4.98 Ratings7.01 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)SAP Jam
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.7 out of 10
HCL Connections
HCL Connections
Score 8.7 out of 10
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User Ratings
Cisco Business Edition 7000 (discontinued)SAP Jam
Likelihood to Recommend
8.5
(11 ratings)
8.7
(3 ratings)
Likelihood to Renew
-
(0 ratings)
4.0
(1 ratings)
Usability
-
(0 ratings)
5.0
(1 ratings)
Support Rating
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)SAP Jam
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
Discontinued Products
No answers on this topic
SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
Discontinued Products
No answers on this topic
SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Support Rating
Discontinued Products
No answers on this topic
SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Alternatives Considered
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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ScreenShots