Cisco Catalyst SD-WAN vs. Datadog vs. OpenText Network Node Manager i (NNMi)

The best case, what I recommend to others and to clients to use is Cisco Catalyst SD-WAN one for is the case when you have a huge number of branches or small offices or remote offices, you name it. Even home offices, you have a large number and you want this whole infrastructure to be extremely easy to set up and also to have everything almost the same, not to have deviations from the standard configuration. This is the sweet spot for introducing Cisco Catalyst SD-WAN.

Incentivized

Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.

Incentivized

Well-suited for large-scale deployment without needing more servers. Linux installation is quite stable, and Polling of a large number of devices is well managed. Less suited to Network Observability scenarios or cloud network monitoring.

Incentivized

• We are able to use a multiple different circuits to go into the cloud, so we are not relying on just one particular private wireless. We're relying on wine circuits, ethernet, ethernet out. So it provides us that flexibility where we didn't have that before. Provides security that is very robust and flexible and scalable and it provides us with, the biggest thing is redundancy, where we have backup. For example, we have a Starlink for nuclear power plants. If our main circuits go down, we have that. And without Cisco Catalyst SD-WAN it would be very hard to actually achieve, to accomplish true redundancy. So we're happy with Cisco Catalyst SD-WAN in that regard.

Incentivized

• The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
• Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
• Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.

Incentivized

• Fault and Performance Monitoring
• Performance Reporting
• Alerting and Flexible threhsolds
• Product stability

Incentivized

• I will say the way we use it now, and I think what happened was the way it was deployed, it was fine, but unfortunately over the course of the years we've gotten a little out of hand with our device templates and feature templates. I think if there's any form of feedback that I would give to Cisco is how do we find ways to improve the environment as it stands so we get to a certain point with the environment and then we don't know how to undo it or fix it or optimize the environment. Because right now we're in a position where we're playing a lot of catch up and clean up and if there was a way or some tool or feature that we can take advantage of that would allow us to optimize that environment where we will kind of corner ourselves into a lot of problems in the future. There's some feature or something that we could take advantage of that will allow us to optimize that environment and not let it get out of control pretty easily. That would be my suggestion.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• More out of the box monitoring parameters features
• Improved GUI
• Independent reporting functionality within NNMi

Incentivized

I would rate SD-WAN highly because it has significantly improved network performance, reliability, and cost-efficiency for my organization. Its ability to optimize traffic dynamically, enhance security, and simplify management across multiple locations has been invaluable. With SD-WAN, we’ve reduced dependency on costly MPLS, improved cloud application performance, and gained greater control over our network infrastructure.

Incentivized

Definitely will not revisit after our issues and, in my opinion, poor support.

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The niche configurations are given equal focus as the standard use cases, which can make onboarding difficult in the beginning (ie why am I not using an entire tab of the portal), but aside from that part, the dashboard is relatively easy to navigate and apply the configuration. The metrics and analytics available are also nice to have in a single pane.

Incentivized

There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.

Incentivized

NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.

Incentivized

I think if we could afford, we could have HA inplace but we planned out outage and workaround to avoid any outages.

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It does slow down over the period but it's same with other product. you need to clear/reboot services.

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Al ser soluciones integradas del portafolio de soluciones de Cisco, el soporte es transversal a cada uno de los componentes implementados, teniendo el cliente la capacidad de resolver sus inconvenientes bajo una misma infraestructura que está totalmente homologada, satisfacciendo de esta manera, las necesidades del cliente asi como permitiendo, que este se concentre en su negocio. Since the Cisco SD-WAN tools are a part of Cisco’s broader portfolio of solutions, support cross-cuts to each of our deployed components, with our company as the customer having the ability to solve our problems through the same, approved infrastructure. Their support team easily satisfies the customer’s needs so that they continue to focus on business functions.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.

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I was late to participate but my team was very happy with the outcome.

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Documentation was difficult to work through, rollout was catastrophic (completely outage)

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We've used the old Cisco SD-WAN, which no longer exists. It was a lot more complex to configure what is now called Cisco Catalyst SD-WAN. So they've definitely come a long way in that it is a lot less complicated to set up and template based.

Incentivized

Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.

Incentivized

Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.

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I didn't take part of this decision but it always multiyear contract get best discount.

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Really strength in scalability. Only thigs it's depends on some prototype Cisco product which you can't work with other Cisco products.

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• Our branch offices can connect to our enterprise network and the internet quickly and securely, which has helped to increase productivity and reduce downtime.
• We have been able to reduce our dependence on expensive MPLS connections, and instead utilize a combination of broadband and LTE connections, which are more cost-effective
• The centralized location improves network visibility and troubleshooting process

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.

Incentivized