Cisco's Catalyst is one of that company's brand of network switches.
N/A
Grasshopper
Score6.1 out of 10
N/A
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
Well-suited for big companies like mine, where we have a lot of users that we have to connect together. Getting all the switches into one big stack that you can just manage all at one time is fantastic for ease of use. Not suited for maybe smaller mom and pop shops or smaller companies that don’t have as many. They could probably go with something much easier to manage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Easy-to-use management interfaces. The CLI commands go across the whole Cisco Catalyst Switches 9000 series, so it makes it easy, the code being the same on the 9000 series. Just being able to do port channels, trunks, and connecting up edge switches to it with the Cisco Catalyst Switches 9000 Series.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One thing is that these, every time Cisco gets a new switch, they just make an amendment to the power supply, so they'll just put a knob on it. So let's say if you lose any power supply unit, you'll have to purchase another one, which costs a lot of extra money because we have a lot of another power supply units from the redundant, which we can use, but we can't now because they have just tweaked the modeling of that. Which makes no sense, particularly to me because it's an extra money making machine kind of a thing. But that's fine.
Another thing is these ports, I believe they are a bit less of, if I can say the quality of the oldest switches, they were quite sturdy. As I said earlier, the new switches, they're very light and when you lift them you feel it. So that's one thing, which I think the quality or the material which we are using has gone down.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They are consistently reliable and this switch in particular is a very affordable solution. We can place the Cisco Catalyst 1000 Series Switches gear in areas that we normally would not place a switch because it is affordable enough to make it justifiable. And because it is a reliable solution, we are confident it will continue to provide service over the long haul.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Cisco by and far does a great job with the Catalyst line. From a layer 2 dumb switch all the way up to ISP carrier grade switching within the Catalyst portfolio. The best part about it is command parity among the various tiers of product. The only differences are going to lie in what features are available per switch.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have very few is any outages due to a Cisco hardware failure. Some of our gear is exposed to some pretty harsh environments, and they keep on ticking!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
No, the packets flow. Sometimes you will see collisions and broadcast storms can happen which will slow performance but that can be fixed and the packets will flow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We rarely have issues with the product. I have only had to contact support one time since we put it in and that was to see if another vendor was giving me accurate information on an issue I was having.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cisco Networking Academy partners with many local Colleges and High Schools to provide great hands-on training. You do need to drive to learn the topic. The in-class session only go so far. You really need to apply this to the real world. Cisco makes it easy for business to connect via CLC or Cisco Learning Credits.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The implementation of the Cisco Catalyst 1000 Series Switches is fairly seamless, especially if you are familiar with Cisco products. We have had Brocade switch gear in place too, and the differences between the manufacturers [are] not a major issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
2960s, 9200s, 9400s, 3650s, 3800s. I think that this product is a lot better. I know I just complained about the noise, but it’s still much quieter than our other ones. So we do have a couple of public deployments, and once we swap these out, they complained less. Sometimes we have small offices that get the gear in with them, and these sound less like a jet engine. And yeah, these are a lot easier to manage as well. Everything in the same family. It’s a lot.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are exclusive Cisco at our organization. In truth part of the reason is, with one type of switch and one manufacturer, it is easier to support. It is also easier to give consistent training to our staff in our tech department
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
